Interactive Intelligence Acquires CallTime Solutions
July 05 2011 - 8:00AM
Business Wire
Interactive Intelligence Group Inc. (Nasdaq: ININ), a global
provider of unified IP business communications solutions, has
acquired Sydney-based CallTime Solutions, an exclusive reseller of
the vendor’s software suite since 1998.
Per the terms of the acquisition, effective July 1, 2011,
Interactive Intelligence has purchased 100 percent of CallTime’s
privately held stock in an all-cash transaction. CallTime will
operate as part of the Interactive Intelligence sales and services
organization in the Australia-New Zealand region.
CallTime has been operating from offices in Sydney, Melbourne,
and Auckland serving nearly 50 customers, including brand-name
companies in the financial services, health care, insurance,
non-profit, retail, and telecom industries.
"CallTime has been our largest revenue-producing reseller in
Australia and New Zealand for the last three years,” said
Interactive Intelligence Group founder and CEO, Dr. Donald E.
Brown. “Following this acquisition we’ll have approximately 30
experienced employees to take better advantage of the largest
customer opportunities in the region, while providing superior
channel support. It’s in line with our strategy of accelerating
growth in targeted regions outside of North America, and also
nicely augments the recent opening of our Sydney data center, which
supports our growing communications-as-a-service business.”
Interactive Intelligence will continue to market its solutions
throughout Australia and New Zealand both directly and through its
existing channel of authorized resellers.
The headquarters for the combined operations will be in
Sydney.
For more information about the Interactive Intelligence
acquisition of CallTime Solutions, visit
www.inin.com/pages/ANZinfo.aspx.
About Interactive Intelligence
Interactive Intelligence Group Inc. (Nasdaq: ININ) is a global
provider of unified business communications solutions for contact
center automation, enterprise IP telephony, and business process
automation. The company’s solutions, which can be deployed via an
on-premise or hosted model, include vertical-specific applications
for insurance and collections. Interactive Intelligence was founded
in 1994 and has more than 4,000 customers worldwide. The company is
among Software Magazine’s 2010 Top 500 Global Software and Services
Suppliers, and Forbes Magazine’s 2010 Best Small Companies in
America. The company employs approximately 900 people and is
headquartered in Indianapolis, Indiana. It has 19 offices
throughout North America, Latin America, Europe, Middle East,
Africa and Asia Pacific. Interactive Intelligence can be reached at
+1 317.872.3000 or info@inin.com; on the Net: www.inin.com.
This release contains certain forward-looking statements that
involve a number of risks and uncertainties. Among the factors that
could cause actual results to differ materially are the following:
rapid technological changes in the industry; the company's ability
to maintain profitability; to manage successfully its growth; to
manage successfully its increasingly complex third-party
relationships resulting from the software and hardware components
being licensed or sold with its solutions; to maintain successful
relationships with certain suppliers which may be impacted by the
competition in the technology industry; to maintain successful
relationships with its current and any new partners; to maintain
and improve its current products; to develop new products; to
protect its proprietary rights adequately; to successfully
integrate acquired businesses; and other factors described in the
company's SEC filings, including the company's latest annual report
on Form 10-K.
Interactive Intelligence Inc. is the owner of the marks
INTERACTIVE INTELLIGENCE, its associated LOGO and numerous other
marks. All other trademarks mentioned in this document are the
property of their respective owners.
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