Rackspace Technology Works with McChrystal Group to Leverage Machine Learning for Delivery of High Value Data for Survey Anal...
May 05 2021 - 11:05AM
Rackspace Technology®(NASDAQ: RXT), a leading end-to-end multicloud
technology solutions company, announced today its relationship with
McChrystal Group, a renowned advisory services and leadership
development firm that helps organizations identify opportunities to
improve their performance so they can operate optimally in today’s
complex environments.
Leveraging AWS, Rackspace Technology worked closely with the
McChrystal Group leadership-development organization to transform a
time-consuming and labor-intensive process that was being used to
analyze surveys by implementing an automated natural language
machine learning (ML) data processing solution. The team then
selected the right tools and ML models to ensure the delivery of
high-value data derived from processing responses to open-ended
questions. The solution transformed a time-consuming and
labor-intensive process using an automated natural language ML
solution.
“McChrystal Group’s previous survey review process relied
heavily on manual processes that were both time consuming and
labor-intensive. To decrease the level of effort and time, the
McChrystal Group looked to us to develop an automated natural
language processing solution that would save considerable time and
have the ability to identify key topics that were cropping up in
the answers to open-ended questions,” said Jeff Deverter, CTO,
Solutions at Rackspace Technology. “Our team was focused on how to
increase productivity through the adoption of technology that would
drive immediate business results for McChrystal Group and doing
this expedited the results – especially when evaluating thousands
of surveys which increased time to value for McChrystal Group’s
clients.”
The solution uses Amazon Athena, AWS Glue, Amazon S3, Amazon
SageMaker, and Amazon Translate. The automated ML natural language
processing solution enables the company to replace a time-intensive
manual process that consumed considerable resources with an
automated process that is significantly faster, more consistent,
and replicable.
“Rackspace Technology understood our vision and displayed a
depth of expertise in designing and implementing a solution that
will help us process our surveys faster and more accurately than
before,” said Victor Bilgen, Partner and Head of McChrystal
Analytics. “Our experience working with the Rackspace Technology
team gave us a lot of confidence that they would be the right
partner to deliver high-quality results on the project.”
About Rackspace TechnologyRackspace Technology
is a leading end-to-end multicloud technology services company. We
can design, build and operate our customers’ cloud environments
across all major technology platforms, irrespective of technology
stack or deployment model. We partner with our customers at every
stage of their cloud journey, enabling them to modernize
applications, build new products and adopt innovative
technologies.
Media ContactNatalie SilvaRackspace Technology
Corporate Communicationspublicrelations@rackspace.com
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