CCC Media Contact: Michelle Hellyar
CCC ANNOUNCES PLAN TO DELIVER ON INDUSTRY VISION
FOR
STRAIGHT-THROUGH
PROCESSING
With the Rollout of CCC® Estimate STP, CCCs Digital
Technologies Aim to Power an End-to-End Auto Claims
Process,
Reducing Processing Time, and Elevating the Customer Experience
Advanced AI, Mobile, Analytics, and Network Technologies to
Converge in
CCC Estimate
STP
CHICAGO April 12, 2021 CCC Information Services Inc. (CCC), a leading SaaS platform for the
P&C insurance economy, announces it plans to deliver on the industrys vision for straight-through auto claims processing with the launch of CCC® Estimate STP. To be previewed
at CCCs conference in May, CCC Estimate STP will employ advanced AI, insurer-driven rules, and CCCs vast network connections to automatically initiate and populate predictive, detailed, and actionable estimates in moments. CCC
Estimate STP is designed to fully digitize the estimating process for qualified repairable claims, expanding the digitization of auto claims, speeding processing time and elevating the customer experience.
CCC Estimate STP is designed to accelerate our insurance customers vision for straight-through processing, said Barrett Callaghan,
executive vice president, markets and customer success, CCC. Intelligent, automated, inclusive, and actionable, we believe CCC Estimate STP will deliver a significant leap forward, powering our customers ability to achieve claims
personalization and differentiation.
CCC Estimate STP will use a powerful combination of technologies, data, and partner connections to
generate a comprehensive estimate. Line-level detail, including parts, labor operations and hours, and taxes for each repair are designed to make estimates actionable and to deliver speed and transparency to policyholders. CCCs AI solutions
will assess and visually depict vehicle damage, while estimating logic, derived from processing 16 million claims annually, will work with insurer-directed business rules to digitally generate estimates. The new offering will be configurable by
insurer, including claim eligibility thresholds and policyholder experience objectives. CCC Estimate STP will be part of the CCC Cloud, which creates connections and digital continuity among insurers, collision repairers, automakers, and
parts suppliers.
With the rollout of CCC Estimate STP, we expect the industry will be able to realize automated estimating in mere
minutes, said Shivani Govil, chief product officer, CCC. End-to-end digitization requires an advanced set of technologies and a highly orchestrated network
of