Parcel Pending Showcases Buy Online, Pick-up in Locker (BOPIL®) Retail Solutions at 2020 RILA: Link Supply Chain Conference
February 20 2020 - 7:00AM
Parcel Pending, North America’s leading provider of package
management solutions, will showcase its Buy Online, Pick-up in
Locker (BOPIL®) retail locker solutions at booth #514 at the 2020
RILA: Link Supply Chain Conference (RILA) Feb. 23-26 in Dallas.
BOPIL is designed to supercharge, simplify and streamline the BOPIS
process, saving valuable staff time, boosting staff efficiencies
and maximizing overall revenue.
E-commerce is growing at a staggering rate.
According to Forrester, online sales will account for 17 percent of
all U.S. retail sales by 2022. Additionally, online sales are
projected to grow five times faster than offline sales. These
figures should come as no surprise considering 80 percent of
Americans now shop online and 62 percent of them make online
purchases every week. The trend of consumers tapping BOPIS as their
go-to shopping method is also on the rise. In fact, studies show
that consumer adoption for BOPIS has increased by 47 percent
year-over-year, and 90 percent of retailers have committed to a
BOPIS solution by 2021.
“Retail supply chain executives are looking to
offer a premium customer experience and gain a competitive
advantage, and our BOPIL locker solutions do just that. We designed
BOPIL specifically to maximize retail staff efficiencies, save
valuable staff time and boost overall revenue,” stated Lori A.
Torres, CEO and Founder of Parcel Pending. “BOPIL -- available in
refrigerated and fully customizable options -- makes it fast, easy
and convenient for customers to retrieve their online orders so
it’s a win-win for both the retailer and customer.”
The way BOPIL works is simple. Once an online
retail order is fulfilled – be it clothing, electronics or more –
the items are placed into one of the Parcel Pending lockers located
at a participating retail store location. Customers are then
instantly notified by text or email and provided with a unique
access code that they can type or scan at the locker kiosk. They
can then quickly and easily pick up their online order at their
convenience by going to the retail store and entering their
personal access code into the locker. What’s more, all deliveries
and customer pick-ups are monitored, tracked and verified by Parcel
Pending’s built-in cameras and infrared scanners to provide
complete chain of custody for all orders.
Top Benefits of BOPIL for Retailers
Include:
- Streamlined Operations: retailers can save an
average of 45 hours per month managing BOPIS
- Improved Customer Experience: a seamless BOPIS
experience makes consumers 78 percent more likely to become
recurring customers
- Increased Revenue: 61 percent of all customers
make an additional, unplanned purchase when retrieving their BOPIS
order
- Higher Employee Engagement: by reducing time
spent managing BOPIS, store staff can focus on being knowledgeable,
engaging resources for customers
Visit Parcel Pending at booth #514 during RILA to
learn more about their retail locker solutions. Alternatively, you
can contact Melissa.Penn@parcelpending.com to schedule a
one-on-one meeting with Parcel Pending at RILA.
Learn more about Parcel Pending at
www.parcelpending.com.
About Parcel PendingParcel Pending
is the leading provider of package management solutions for
residential, commercial, retail, and university properties in the
United States and Canada. With over 1.5 million packages
successfully delivered monthly, we offer a wide range of solutions
that ensure the simple and secure delivery and retrieval of
packages and online orders.
To learn more, visit www.parcelpending.com or call
(323) 605-3361.
Media Contact:Melissa
PennMelissa.Penn@parcelpending.com