XpresSpa Launches Customer-Facing App to Improve Service Scheduling and Enhance Guest Loyalty
February 11 2020 - 9:00AM
XpresSpa Group, Inc. (Nasdaq: XSPA) (“XpresSpa” or the “Company”),
a health and wellness company, today announced the launch of its
customer-facing app, offering guests the opportunity to schedule
services (massage, nail care, facial, hair and waxing) ahead of
their arrival at the airport terminal. The app will also enable
guests to manage their loyalty reward points and facilitate faster
checkout upon completion of services.
Doug Satzman, XpresSpa CEO said, "In developing
our app's capabilities, we listened intently to our high frequency
and most loyal guests, who told us that enabling them to schedule
services before proceeding through airport security and in advance
of their arrival at XpresSpa was their number one priority. The app
not only enables them to do that, but also manages their loyalty
reward points while helping us build transactions through better
retention of walkaways. Over time, we plan to introduce additional
app elements, including payment options and the ability to rate
your services.”
Now available on the Apple App Store (iOS) and
Google Play (Android), guests who download the XpresSpa app during
the first four weeks of the launch will receive a $10 gift
certificate towards their next service for the first four weeks of
the launch. It can be downloaded through the following links:
Apple App Store:
https://apps.apple.com/us/app/xpresspa/id1454668696
Google Play:
https://play.google.com/store/apps/details?id=com.icreon.xpresspa
About XpresSpa Group, Inc.
XpresSpa Group, Inc. (Nasdaq: XSPA) is a health
and wellness holding company. XpresSpa Group’s core asset,
XpresSpa, is a leading airport retailer of spa services and related
health and wellness products, with 51 locations in 25 airports
globally. XpresSpa offers services that are tailored specifically
to the busy travel customer. XpresSpa is committed to providing
exceptional customer experiences with its innovative premium spa
services, as well as luxury travel products and accessories.
XpresSpa provides almost one million services to customers per year
at its locations in the United States, Netherlands, and the United
Arab Emirates. To learn more about XpresSpa Group, visit:
www.XpresSpaGroup.com. To learn more about XpresSpa, visit
www.XpresSpa.com.
Forward-Looking Statements
This press release may contain "forward-looking"
statements within the meaning of Section 27A of the Securities Act
of 1933, and Section 21E of the Securities Exchange Act of 1934.
These include statements preceded by, followed by or that otherwise
include the words "believes," "expects," "anticipates,"
"estimates," "projects," "intends," "should," "seeks," "future,"
"continue," or the negative of such terms, or other comparable
terminology. Forward-looking statements relating to expectations
about future results or events are based upon information available
to XpresSpa Group as of today's date and are not guarantees of the
future performance of the company, and actual results may vary
materially from the results and expectations discussed. Additional
information concerning these and other risks is contained in
XpresSpa Group’s most recently filed Annual Report on Form 10-K,
Quarterly Report on Form 10-Q, recent Current Reports on Form 8-K
and other SEC filings. All subsequent written and oral
forward-looking statements concerning XpresSpa Group, or other
matters and attributable to XpresSpa Group or any person acting on
its behalf are expressly qualified in their entirety by the
cautionary statements above. XpresSpa Group does not undertake any
obligation to publicly update any of these forward-looking
statements to reflect events or circumstances that may arise after
the date hereof.
Investor Relations:ICRRaphael
Gross(203) 682-8253
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