NEW YORK, Oct. 2, 2019 /PRNewswire/ -- Yext, Inc.
(NYSE: YEXT), the platform for Brand Verified Answers in search,
today announced a new global integration with Trustpilot, a leading
independent platform for companies to build trust with consumers,
that enables Yext customers with Trustpilot accounts to manage
location-based reviews directly in the Yext platform.
Businesses can now log in to the Yext platform to monitor and
respond to their Trustpilot reviews in real time, in the same place
they manage reviews from other channels. The integration provides a
streamlined solution to improve customer experiences and brand
reputation.
"The customer journey starts with a question, and online reviews
are one of the first places people turn for answers when deciding
whether or not to transact," said Marc
Ferrentino, Chief Strategy Officer of Yext. "It has never
been more important for businesses to manage their online
reputation. Yext's integration with Trustpilot makes it possible
for businesses to monitor and engage with reviews at the location
level directly in our platform."
"More businesses than ever are recognizing that active review
management is essential to long-term growth," said Peter Simpson, Global Head of Partnerships at
Trustpilot. "By centralizing location-based review management in
the Yext platform, we are making it easier for businesses to engage
with their customers to improve their experiences."
Learn more about Yext's integration with Trustpilot here.
About Yext
The customer journey starts with a
question. And consumers expect answers. Yext (NYSE: YEXT) puts
businesses in control of their facts online with brand-verified
answers in search. By serving accurate, consistent, brand-verified
answers to consumer questions, Yext delivers authoritative
information straight from the source — the business itself — no
matter where or how customers are searching. Taco Bell, Marriott,
Jaguar Land Rover, and businesses around the globe use the Yext
platform to capture consumer intent and drive digital discovery,
engagement, and revenue — all from a single source of truth. Yext's
mission is to provide perfect answers everywhere.
Yext has been named a Best Place to Work by Fortune and Great
Place to Work®, as well as a Best Workplace for Women. Yext is
headquartered in New York City
with offices in Amsterdam,
Berlin, Chicago, Dallas, Geneva, London, Miami, Milan,
Paris, San Francisco, Shanghai, Tokyo, and the Washington, D.C. area.
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SOURCE Yext, Inc.