New GSA and ServiceNow Software Deal Lowers Costs for IT Solutions
February 07 2018 - 8:00AM
Business Wire
Government-Wide Agreement Drives Greater
Efficiencies and Savings
ServiceNow (NYSE: NOW) today announced that the U.S.
General Services Administration (GSA) has negotiated a new,
government-wide enterprise software agreement for IT management
solutions with ServiceNow via Carahsoft Technology Corporation.
With this new agreement in place, all agencies will have access to
selected ServiceNow solutions through a single contract that
reflects additional discounts based on the buying power of the
entire federal government. This news comes from the ServiceNow
Federal Forum taking place Feb. 7, 2018 in Washington D.C.
The ServiceNow® platform is a FedRAMP-compliant Software as a
Service (SaaS) offering that delivers agility, availability and
visibility to evolve the federal service experience, including
operations, business, customer service, security and HR service
delivery, along with application modernization and development.
“ServiceNow has helped government agencies modernize technology
programs and improve their employee and citizen services,”
said Brian Marvin, vice president, Federal Sales, ServiceNow.
“This deal reinforces our commitment to the public sector and will
make it easier for agencies to realize the benefits of our
services.”
The ServiceNow agreement provides:
- Solution sets that satisfy deployments
of varying sizes for IT service management, security operations, IT
operations management, customer service management and HR service
delivery
- On-premises, off-premises or hybrid
purchasing and deployment models
- Potential savings of millions of
dollars over the next five years with a moderate adoption of these
solutions by federal agencies
- Tiered discounts of 4%-10% based on
volume purchases of software and implementations across all federal
agencies
ServiceNow solutions are currently deployed in agencies
throughout the government including large-scale deployments.
According to The Total Economic Impact™ of ServiceNow, an April
2017 commissioned study conducted by Forrester Consulting on behalf
of ServiceNow, a composite organization that has implemented
ServiceNow has realized up to a 195% return on investment within
three years, along with infrastructure cost savings and increased
end-user productivity.
This new software agreement is available to all federal, state,
local and tribal government agencies eligible to order from the GSA
IT Schedule 70 program via the Acquisition Gateway.
About ServiceNow
ServiceNow makes work better across the enterprise. Getting
simple stuff done at work can be easy, and getting complex
multi-step tasks completed can be painless. Our applications
automate, predict, digitize and optimize business processes and
tasks, across IT, customer service, security operations and HR
service delivery, creating a better experience for your employees
and customers while transforming your enterprise. ServiceNow
(NYSE:NOW) is how work gets done. For more information,
visit: www.servicenow.com.
© 2018 ServiceNow, Inc. All rights reserved. ServiceNow, the
ServiceNow logo, Now, and other ServiceNow marks are trademarks
and/or registered trademarks of ServiceNow, Inc., in the United
States and/or other countries. Other company names, product names,
and logos may be trademarks of the respective companies with which
they are associated.
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version on businesswire.com: http://www.businesswire.com/news/home/20180207005436/en/
ServiceNowSara Day, 650-336-3123Sara.day@servicenow.com
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