COLUMBUS, Ga., Jan. 4, 2018 /PRNewswire/ -- Aflac
Incorporated announced today changes for two key executives as part
of its ongoing U.S. Operations strategy. Virgil R. Miller has been promoted to president
of Aflac Group Insurance and executive vice president; chief
operating officer, Aflac U.S., reporting to Teresa L. White, president of Aflac U.S. In his
new role, Miller is responsible for the strategic leadership and
overall direction of operations at Aflac Group, as well as
operations for Aflac U.S.
Additionally, Jamie A. Lee has
been promoted to senior vice president and chief service officer,
Aflac U.S., reporting to Miller. In her new role, Lee is
responsible for the entire customer journey of policyholders,
businesses, and those who look to Aflac to help them when they need
it most. This entails oversight of all service organizations within
Aflac U.S. Internal Operations and the Aflac U.S. Transformation
Office. Additionally, she oversees Aflac's divisions that support
the onboarding and compensation of Aflac's sales producers.
Miller joined Aflac's management team in 2004 after working in
leadership in the property and casualty industry. He was promoted
to positions of increasing responsibility, including senior manager
in Client Services; second vice president of Policy Service and the
Customer Service Center; and vice president of Customer Assurance
and Aflac's Transformation Office. In 2015, Miller was promoted to
senior vice president of Internal Operations and later named chief
administrative officer, head of Aflac Group in 2016. Most recently,
he held the position of senior vice president and chief
administrative officer of Aflac U.S. Miller served as a U.S. Marine
and is a veteran of Operation Desert Storm. He holds a bachelor's
degree in accounting from Georgia
College and a master's degree in business management from
Wesleyan College. He serves on the
board of trustees for Claflin University, the Palmetto Health
Foundation Board, the 2017 Group Insurance Executive Council and
the Columbia Urban League. He is a former board member of the
American Red Cross and the United Way Board of Trustees.
Lee joined Aflac in 1991 as part of Aflac's Customer Call Center
and has held positions of increasing responsibility in Internal
Operations to include second vice president of Administrative
Technology Support and Sales Administration. She also spent time in
the field as a sales associate. Lee was promoted to vice
president of Sales Operations in 2012 and to vice president of
Transformation in 2016, where she was responsible for executing a
multi-year investment to modernize Aflac's systems and deliver a
new operating model. She earned a bachelor's degree in business
administration from Columbus State
University and is also a Fellow of the Life Management
Institute. She volunteers for Girls Inc. and serves on the board of
directors for NeighborWorks Columbus.
Commenting on the announcements, Aflac U.S. President
Teresa L. White commented: "I
believe these well-deserved promotions place both Virgil and Jamie
in key positions that capitalize on their talents and help prepare
Aflac for the future. Both Virgil and Jamie have built successful
teams with impressive records of strategic and operational
accomplishments. Over the last 14 years, Virgil has proven himself
to be a trusted leader who will bring to this new role a strong
reputation for developing people and inspiring teams. Jamie has
established a strong 26-year track record at Aflac of dedication,
leadership and results. This makes her exceptionally qualified to
champion the outstanding customer service our policyholders deserve
and have come to expect. I look forward to both of their
contributions."
ABOUT AFLAC
When a policyholder gets sick or hurt,
Aflac pays cash benefits fast. For more than six decades, Aflac
insurance policies have given policyholders the opportunity to
focus on recovery, not financial stress. In the United States, Aflac is the leader in
voluntary insurance sales at the worksite. Through its trailblazing
One Day PaySM initiative, Aflac U.S. can receive,
process, approve and disburse payment for eligible claims in one
business day. In Japan, Aflac is
the leading provider of medical and cancer insurance and insures 1
in 4 households. Aflac insurance products help provide protection
to more than 50 million people worldwide. For 11 consecutive years,
Aflac has been recognized by Ethisphere as one of the World's Most
Ethical Companies. In 2017, Fortune magazine recognized Aflac as
one of the 100 Best Companies to Work for in America for the 19th
consecutive year and in 2017 included Aflac on its list of Most
Admired Companies for the 16th time. Aflac Incorporated is a
Fortune 500 company listed on the New York Stock Exchange under the
symbol AFL. To find out more about Aflac and One Day
PaySM, visit aflac.com or aflac.com/espanol.
Analyst and investor contact – David A.
Young, 706.596.3264 or 800.235.2667; FAX: 706.324.6330 or
dyoung@aflac.com
Media contact – Catherine H.
Blades, 706.596.3014; FAX: 706.320.2288 or
cblades@aflac.com
Forward-looking Information
The Private Securities
Litigation Reform Act of 1995 provides a "safe harbor" to encourage
companies to provide prospective information, so long as those
informational statements are identified as forward-looking and are
accompanied by meaningful cautionary statements identifying
important factors that could cause actual results to differ
materially from those included in the forward-looking statements.
We desire to take advantage of these provisions. This report
contains cautionary statements identifying important factors that
could cause actual results to differ materially from those
projected herein, and in any other statements made by Company
officials in communications with the financial community and
contained in documents filed with the Securities and Exchange
Commission (SEC).
Forward-looking statements are not based on historical
information and relate to future operations, strategies, financial
results or other developments. Furthermore, forward-looking
information is subject to numerous assumptions, risks and
uncertainties. In particular, statements containing words such as
"expect," "anticipate," "believe," "goal," "objective," "may,"
"should," "estimate," "intends," "projects," "will," "assumes,"
"potential," "target", "outlook" or similar words as well as
specific projections of future results, generally qualify as
forward-looking. Aflac undertakes no obligation to update such
forward-looking statements. We caution readers that the following
factors, in addition to other factors mentioned from time to time,
could cause actual results to differ materially from those
contemplated by the forward-looking statements: difficult
conditions in global capital markets and the economy; exposure to
significant interest rate risk; concentration of business in
Japan; foreign currency fluctuations in the yen/dollar
exchange rate; failure to execute or implement the
conversion of the Japan branch
conversion to a legal subsidiary; limited availability of
acceptable yen-denominated investments; deviations in actual
experience from pricing and reserving assumptions; ability to
continue to develop and implement improvements in information
technology systems; governmental actions for the purpose of
stabilizing the financial markets; interruption in
telecommunication, information technology and other operational
systems, or a failure to maintain the security, confidentiality or
privacy of sensitive data residing on such systems; ongoing changes
in our industry; failure to comply with restrictions on patient
privacy and information security; extensive regulation and changes
in law or regulation by governmental authorities; defaults and
credit downgrades of our investments; ability to attract and retain
qualified sales associates and employees; decline in
creditworthiness of other financial institutions; subsidiaries'
ability to pay dividends to Aflac Incorporated; decreases in our
financial strength or debt ratings; inherent limitations to
risk management policies and procedures; concentration of our
investments in any particular single-issuer or sector; differing
judgments applied to investment valuations; ability to effectively
manage key executive succession; significant valuation judgments in
determination of amount of impairments taken on our investments;
catastrophic events including, but not necessarily limited to,
epidemics, pandemics, tornadoes, hurricanes, earthquakes, tsunamis,
acts of terrorism and damage incidental to such events; changes in
U.S. and/or Japanese accounting standards; loss of consumer trust
resulting from events external to our operations; increased
expenses and reduced profitability resulting from changes in
assumptions for pension and other postretirement benefit plans;
level and outcome of litigation; failure of internal controls or
corporate governance policies and procedures; and other risks and
uncertainties described from time to time in Aflac Incorporated's
filings with the SEC.
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SOURCE Aflac Incorporated