HOLMDEL, N.J., Sept. 6, 2017 /PRNewswire/ -- Vonage (NYSE: VG),
a leading provider of business cloud communications, has received
19 new patents granted by the United States Patent and Trademark
Office. Vonage now has more than 170 U.S. patents, along with many
foreign patents and pending applications in jurisdictions
worldwide.
"Vonage's recently granted patents have the power to enable
businesses and other users to employ the cloud as reliably – and
with more features and functionality - as traditional telephony
solutions," said Alan Masarek, CEO
of Vonage. "Vonage's recent breakthroughs also have the ability to
add rich capabilities to help deliver an enhanced experience for
businesses and their customers. We're excited to continue to
innovate and explore the possibilities of these services."
In these recent patents, Vonage has reached new milestones in
its goal of innovating relentlessly, developing breakthrough
technology with the potential to drive better business
outcomes.
Pat. No. 9,667,802 advances VoIP capabilities with dedicated
Location Routing Numbers to provide direct interconnection and
traffic exchange between non-carriers. This is a step forward for
VoIP systems in obtaining and controlling a block of telephone
numbers available via the North American Numbering Plan
Administration (NANPA), allowing organizations a consistent
discourse with carrier and non-carrier networks. In 2013, Vonage
participated in a government-sponsored trial to connect VoIP
systems with existing networks, and in 2015 the FCC granted VoIP
providers including Vonage the capability to obtain direct
telephone numbers.
Technology behind Pat. No. 9,661,035 provides organizations with
visibility into the path of incoming callers, providing insight
into direct customer communications. When a customer is forwarded
from department to department, information is passed through
various means, including caller ID or an audible voice message, to
show how the customer's call was received and processed.
Additional Patents:
Some of Vonage's additional new patents include:
- Advancements in cloud-based communications for higher quality
and more consistent service. These include dynamic and automatic
allocation of cloud-based VoIP media relay and SBC resources to
optimize voice capacity and quality measurement (Pat. No.
9,647,956) and load balancing of network resources to efficiently
establish communications in a hosted VoIP PBX platform (Pat. No.
9,647,943).
- Advancements in mobile communications for a more comprehensive
integration into broader networks, such as registration of a VoIP
provider with a mobile device's home carrier and the roaming
network to minimize roaming charges to customers (Pat. No.
9,686,668). They also include presence detection on a partner
network to more effectively and consistently locate and deliver
communications to VoIP devices (Pat. No. 9,674,233), monitoring of
call quality (Pat. No. 9,641,562), and modifications to SIP (the
standard most-commonly used to process VoIP communications),
allowing for the concurrent handling of multiple actions for
improved efficiency (Pat. No. 9,628,540).
- A process that automatically assigns virtual numbers to an
account based on its telephone activity (Pat. No. 9,712,682).
Virtual phone numbers are an important component of both UCaaS and
CPaaS services, allowing customers to establish local presence
anywhere in the world. Vonage owns several patents covering key
aspects of this technology (U.S. Pat. Nos. 7,386,111, 7,680,262,
8,213,594, 8,064,582, 8,588,387, and 9,521,112).
- A process to identify speakers on a conference call by
determining and transmitting identification information associated
with call participants (Pat. No. 9,742,823), enabling greater
visibility into the identity of parties engaged on a conference
call.
About Vonage
Vonage (NYSE: VG) is a leading provider of business cloud
communications. Vonage transforms the way people work and
businesses operate through a portfolio of cloud-based
communications solutions that enable internal collaboration among
employees, while also keeping companies closely connected with
their customers, across any mode of communication, on any
device.
Vonage's Nexmo API Platform provides tools for voice, messaging
and phone verification services, allowing developers to embed
contextual, programmable communications into mobile apps, websites
and business systems. Nexmo enables enterprises to easily
communicate relevant information to their customers in real time,
anywhere in the world, through text messaging, chat, social media
and voice.
The Company also provides a robust suite of feature-rich
residential communication solutions. Vonage has earned Frost &
Sullivan's 2015 Growth Excellence Leadership Award for Hosted IP
and Unified Communications and Collaboration (UCC) Services and the
2016 North American Cloud Communications Product Line Strategy
Leadership Award. For more information, visit Vonage Business.
Vonage Holdings Corp. is headquartered in Holmdel, New Jersey. Vonage® is a
registered trademark of Vonage Marketing LLC, owned by Vonage
America Inc. To follow Vonage on Twitter, please visit
www.twitter.com/vonage. To become a fan on Facebook, go to
www.facebook.com/vonage. To subscribe on YouTube, visit
www.youtube.com/vonage.
(vg-a)
View original
content:http://www.prnewswire.com/news-releases/vonage-granted-19-new-patents-300514252.html
SOURCE Vonage