SAN FRANCISCO, April 24, 2017 /PRNewswire/ -- Consumers
today announced the filing of a class action lawsuit against
NETGEAR, Inc. (NASDAQ: NTGR), claiming that the global networking
company sells cable modems containing a serious defect that results
in high spikes in network latency, degrading users' Internet
connections, according to Schubert Jonckheer & Kolbe, which
represents the consumers.
The lawsuit, filed on April 14,
2017 in the U.S. District Court for the Northern District of
California, alleges that consumers
who purchased Netgear's CM700 modem—which Netgear claimed was
"ideal for the fastest Internet speed services plan"—suffers from
severe network latency spikes. Hundreds of users have complained in
online forums, and Netgear itself has acknowledged the issue.
Netgear, however, has failed to fix the problem for SB6190
purchasers.
"Consumers paid top dollar for a high-end cable modem, but the
Netgear CM700 suffers from a serious flaw that affects network
connections," said Noah Schubert, a
partner at Schubert Jonckheer & Kolbe, "Netgear and other cable
modem manufacturers shipping modems with the defect should recall
the affected models and issue refunds."
According to the lawsuit, the root of the problem is Netgear's
decision to swap out the Broadcom chipset in this modem with the
Puma 6 chipset from Intel Corporation. Intel has acknowledged that
the problem stems from its Puma 6's chipset, which causes cable
modems to suffer from significant jitter and latency on their
network connections.
Schubert Jonckheer & Kolbe LLP is actively investigating
whether other cable modems containing the Puma 6 chipset, including
modems from Linksys, Cisco, Hitron, and Arris, also suffer from the
same severe network latency defect. To see if your cable modem may
be affected by this defect, please visit our website at
http://classactionlawyers.com/netgear.
If you purchased a Netgear CM700 or other cable modem containing
the Puma 6 chipset, you may be entitled to a refund of the purchase
price. If you think you may be affected by this cable modem defect,
please contact us today to learn more.
About Schubert Jonckheer & Kolbe
Schubert
Jonckheer & Kolbe represents shareholders, employees, and
consumers in class actions against corporate defendants, as well as
shareholders in derivative actions against their officers and
directors. The firm is based in San
Francisco, and with the help of co-counsel, litigates cases
nationwide.
Contact
Noah M. Schubert
Schubert Jonckheer & Kolbe
nschubert@sjk.law
Tel: 415-788-4220
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visit:http://www.prnewswire.com/news-releases/netgear-faces-consumer-class-action-for-defective-cable-modems-300443897.html
SOURCE Schubert Jonckheer & Kolbe