Accenture Extends Winning Position in HfS Research’s Blueprint Report: Salesforce Services 2017 as the “Clear Leader” i...
April 05 2017 - 7:59AM
Business Wire
Accenture (NYSE: ACN) has been positioned as the overall leader
in the “as-a-Service Winners’ Circle” in the HfS Blueprint Report:
Salesforce Services 2017 for its excellence in both innovation and
execution. The report assessed 12 service providers of Salesforce
services related to planning, implementation, management,
operations and optimization, and named Accenture as “clear leader
in scale” with “the largest Salesforce services practice” in the
Salesforce ecosystem.
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"Our positioning in the Winner's Circle
by HfS is a testament to Accenture's investment and strategy aimed
at helping clients unlock business value of Salesforce capabilities
and serving as a guide for real transformation they seek in today's
cloud-first world." - Saideep Raj, Senior Managing Director, Global
Cloud First Applications, Accenture (Photo: Business Wire)
The report recognized Accenture as the clear leader in Execution
based on the scale of design, implementation and management
capabilities; flexibility to deliver end-to-end or point solutions;
the excellent quality of its account management team and
Accenture’s experience delivering comprehensive industry-specific
Salesforce solutions. On Innovation, Accenture was singled out for
depth of its partnership strategy; vision for Salesforce
effectiveness; and the ongoing investment in proprietary tools,
accelerators and solutions in the ecosystem.
Accenture was one of the first global companies to establish a
strategic alliance partnership with Salesforce, and continues to
grow and strengthen its position as a leading ecosystem partner.
Whether working with Salesforce on the launch of Salesforce
Einstein, introducing more than 15 new industry Fullforce solutions
to date or training one of the largest ecosystem workforces, with
more than 9,500 Salesforce skilled professionals, Accenture’s
ongoing investment in building deep specialist skills and leading
capabilities is unique in the Salesforce ecosystem.
“Accenture has maintained its leader status in the ecosystem,
and is now the clear leader in scale of Salesforce services as well
as key capabilities,” said Khalda De Souza, Principal Analyst, HfS
Research. “With the largest Salesforce services practice, which
more than doubles the number of Salesforce certified consultants
than any other partner, Accenture is able to focus on large-scale
digital transformation projects it has become synonymous with,
while also expanding their market-leading Salesforce capabilities
to new technologies, including Einstein, Wave Analytics and
IoT.”
Accenture strengths highlighted in the report include:
- Clear Leader in Scale:
“Accenture has the largest Salesforce services practice and more
than double the number of Salesforce certified consultants than any
other partner in the ecosystem. This impressive bench strength is
supported by a global onshore and offshore global delivery
capability. Clients highlight that Accenture is able to provide the
right resources whenever and wherever they require them.”
- Depth and Breadth of Services:
“Accenture has deep capabilities and vision in all Salesforce
services areas, including consulting, implementation, ongoing
support services, and BPO. It has particular experience and
strength in large-scale digital transformation projects. Accenture
also works closely with Salesforce to develop services to support
the new technologies, including Einstein, Wave Analytics, and
IoT.”
- Investment in Differentiating
Capabilities: “Accenture has 18 certified technical architects,
which is at least three times more than any other Salesforce
services partner. It has also achieved the largest number of
Fullforce Master and Fullforce industry certifications, at 11 and
15, respectively. Moreover, Accenture continues to invest in
developing and strengthening its tools that align to client
business needs. This is underpinned by a strong partnership and
acquisition strategy in the past two years, including its equity
investment with Salesforce in the industry solution provider
Vlocity and its acquisition of cloud specialist Cloud Sherpas in
2015.”
- Commitment to Assisting Clients to
be Self-Sufficient: “As well as delivering cloud roadmaps to
help clients understand their Salesforce journey, Accenture
provides support and assistance to clients that want to be
self-sufficient post-deployment. This includes recommending new
roles within the business and IT functions at client
enterprises.”
“Enterprises are seeking to innovate in new and more impactful
ways using Salesforce, which is precisely why we focus on
capabilities that enable the delivery of the scale needed to
achieve the results that will catapult their businesses forward,”
said Saideep Raj, Senior Managing Director, Global Cloud First
Applications, Accenture. “Our positioning in the Winner’s Circle by
HfS is a testament to Accenture’s investment and strategy aimed at
helping clients unlock business value of Salesforce capabilities
and serving as a guide for real transformation they seek in today’s
cloud-first world.”
Following the acquisition of Cloud Sherpas, the Accenture Cloud
First Applications team—which delivers cloud services for
Salesforce and other “pure play” cloud technologies—has continued
investing in its Cloud First agenda. Accenture has made major moves
to expand its position as the leading enterprise cloud services
provider, by increasing Salesforce capabilities in particular.
Among them were the acquisitions of Salesforce solution providers
CRMWaypoint and New Energy Group, both completed in 2016.
“Accenture is a top strategic partner in our ecosystem, helping
deliver key Salesforce solutions and extending the power of
Einstein AI to our mutual customers," said Tyler Prince, EVP, WW
Alliances & Go-to-Market Innovation, Salesforce. "With industry
solutions, thousands of skilled Salesforce consultants and rapidly
expanding capabilities, Accenture continues to drive success for
our joint customers as they digitally transform their businesses
with Salesforce.”
The findings of the HfS Blueprint report were determined by data
collected in Q2/3 2016, covering services buyers, service
providers, and advisors/influencers of Salesforce services. A mix
of global systems integrators and specialist providers were
evaluated in this study. Research consisted of interviews with
buyers, structured discussions with service providers and publicly
available information.
The HfS Research Blueprint Report: Salesforce Services 2017 can
be found here:
https://www.accenture.com/us-en/insight-hfs-blueprint-report-salesforce-services
About Accenture
Accenture is a leading global professional services company,
providing a broad range of services and solutions in strategy,
consulting, digital, technology and operations. Combining unmatched
experience and specialized skills across more than 40 industries
and all business functions – underpinned by the world’s largest
delivery network – Accenture works at the intersection of business
and technology to help clients improve their performance and create
sustainable value for their stakeholders. With more than 401,000
people serving clients in more than 120 countries, Accenture drives
innovation to improve the way the world works and lives. Visit us
at www.accenture.com.
Accenture is a leader in helping organizations move to the cloud
to take advantage of a new era of service delivery and flexibility,
where applications, infrastructure and business processes are
brought together and delivered As-a-Service. Accenture’s Cloud
First agenda offers comprehensive, industry-focused cloud services
including strategy, implementation, migration and managed services,
and assets including the Accenture Cloud Platform that can drive
broader transformational programs for clients. Accenture has worked
on over 20,000 cloud computing projects for clients, including
three-quarters of the Fortune Global 100, and has more than 40,000
professionals trained in cloud computing.
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AccentureAlexander Aizenberg, +
1-917-452-9878alexander.aizenberg@accenture.com
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