Are You Getting the Most Value from Your APIs?
February 28 2017 - 9:00AM
Business Wire
Global Study from CA Technologies Shows
Companies Have Greater Competitive Advantage With Advanced Full
Life Cycle API Management
Results from a CA Technologies (NASDAQ:CA) global study reveal
APIs are vital components for business success and thriving in the
application economy. Eighty-eight percent of surveyed organizations
are using APIs, and those organizations reporting the greatest
success with APIs are advanced in how they manage the full API life
cycle (51 percent). This group of advanced organizations are seeing
advantages in digital reach, time-to-market with new apps,
transaction volumes and better customer experiences.
The study, “APIs: Building a Connected Business in the App
Economy,” examines responses from 1,770 senior business and IT
executives about how they are using APIs and the business impact
their API programs are having. The study includes an API management
maturity model to assess where organizations are in their
management of the APIs – advanced, basic or limited/none.
Those respondents with advanced full life cycle API management
demonstrate at least 80 percent of these capabilities: connect
legacy and current systems; rapidly create APIs in order to safely
expose data; integrate with back-end data and legacy apps; protect
integrations with the right levels of security; accelerate mobile
development; and unlock the value of the resulting digital
ecosystems through analytics and monetization.
Those that met the advanced criteria (51 percent), report
improved business results compared to the 37 percent of surveyed
organizations with basic API management (10 percent report limited
and two percent report no API management):
- 47 percent improvement in both customer
and partner satisfaction, compared to 32 percent and 34 percent for
basic
- 45 percent increase in transaction
volumes, compared to 32 percent for basic;
- 45 percent reduction in IT-related
costs, compared to 32 percent for basic; and
- 83 percent of advanced users felt APIs
helped them drive competitive differentiation vs. 47 percent of
basic users.
Advanced full life cycle API management users also reported
improvement over basic users in key qualitative business metrics
such as customer experience (89 percent vs. 70 percent), leverage
of third-party developer innovation (83 percent vs. 68 percent) and
digital reach (85 percent vs. 68 percent).
"When the competitive differentiation is almost doubled with
advanced use, it becomes clear that going the extra mile and
investing in advanced capabilities throughout the full API life
cycle results in the greatest value and success," said Rahim
Bhatia, general manager, Developer Products and API Management, CA
Technologies. "APIs continue to be important connection and
communication points for modernizing IT architectures and driving
business growth the application economy.”
Organizations Go Beyond Internal Metrics to Measure API
Effectiveness
The study showed that organizations recognize the impact APIs
have on the business. More than 70 percent of respondents are using
external indicators to determine the effectiveness of their API
programs, including metrics on crucial commercial categories such
as:
- Customer experience;
- Digital reach;
- Time-to-market for new apps; and
- Transaction volumes.
In addition, a third of respondents are using APIs to drive
revenue (33 percent) or consume third-party APIs for innovation and
speed-to-market (34 percent).
Resources
- APIs: Building a Connected Business in
the App Economy - Report
- Plug In and Amp Your Business With APIs
- infographic
- Slideshare
- Visit www.ca.com/api
About the Research/Coleman Parkes
Conducted by Coleman Parkes Research Ltd. in May-June, 2016 and
commissioned by CA Technologies, the survey included 1,770 senior
business and IT executives from large enterprises, across 21
countries and 10 industry sectors. Coleman Parkes, formed in 2000,
provides action-focused marketing research on a global scale. The
company offers a full research and consultancy service across all
markets, while specializing in business-to-business research with a
focus on IT, technology and communications research. For more
information, please visit www.coleman-parkes.co.uk.
About CA Technologies
CA Technologies (NASDAQ:CA) creates software that fuels
transformation for companies and enables them to seize the
opportunities of the application economy. Software is at the heart
of every business in every industry. From planning, to development,
to management and security, CA is working with companies worldwide
to change the way we live, transact, and communicate – across
mobile, private and public cloud, distributed and mainframe
environments. Learn more at www.ca.com.
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Legal Notices
Copyright © 2017 CA, Inc. All Rights Reserved. All trademarks,
trade names, service marks, and logos referenced herein belong to
their respective companies.
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version on businesswire.com: http://www.businesswire.com/news/home/20170228005197/en/
PressCA TechnologiesLeanne Agurkis,
407-620-2136leanne.agurkis@ca.com
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