Gatwick Airport Relies on Splunk Cloud to Enhance Performance and Collaboration
November 28 2016 - 8:00AM
Business Wire
Splunk Inc. (NASDAQ:SPLK), provider of the leading software
platform for real-time Operational Intelligence, today announced
that Gatwick Airport is using Splunk® Cloud to monitor key
performance criteria and enhance the passenger experience. The
busiest single runway airport in the world uses Splunk solutions to
analyze data from airport systems and services, transit services
and customer data to optimize each step of the customer journey.
For example, Gatwick uses Splunk Cloud to help meet and exceed its
target of processing 95 percent of passengers through security in
five minutes or less. Using Splunk Cloud since 2014, the airport
has improved collaboration with airlines, ground handlers and air
traffic control to closely monitor key passenger performance
criteria. Learn more about how Gatwick Airport uses insights from
Splunk Cloud to streamline operations by reading the case study,
watching the video or listening to the webinar.
Gatwick Airport serves more than 220 destinations in 80
countries for more than 42 million passengers a year. The airport
is also a major economic driver for the United Kingdom, generating
about 21,000 jobs at the airport and an additional 10,000 jobs
through related activities.
“Splunk Cloud enables our teams to closely monitor real-time
performance through an easy to use dashboard which plays an
important role in the smooth running of the airport,” said Chris
Howell, head of business systems, Gatwick Airport. “By monitoring a
wide range of passenger information and performance data, our teams
are able to stay ahead of the game and effectively deploy resources
in real time to deliver an enhanced service for our
passengers.”
Gatwick Airport is using Splunk Cloud to analyze and optimize
each step of the customer journey – from scanning a boarding pass
to the speed at which the trays go through the x-ray. Gatwick also
correlates data from its own systems, social media activity, the
Highways Agency and Network Rail to predict passenger flow ahead of
time. The airport is now able to dynamically change its crew
breaks, or call in more resources to meet demand and get passengers
through to departures as quickly as possible.
“Gatwick Airport is the model for airports worldwide, and
ultimately, any venue looking to maximize efficiency while keeping
customers happy,” said Shay Mowlem, vice president of product
marketing, Splunk. “Innovative organizations see machine data as a
strategic asset to gain a competitive advantage through digital
transformation. In this case, Gatwick is able to drive efficiencies
by correlating flight schedules, passenger movements, ground team
information and other operations data. It’s an exceptional story of
innovation through analytics, and we are pleased Splunk Cloud can
be the platform to help enable this kind of transformative
change.”
Learn more about Splunk cloud solutions on the Splunk website
and try Splunk Cloud with a free trial.
About Gatwick Airport
Gatwick Airport is the UK’s second largest airport and the most
efficient single-runway airport in the world. It serves more than
220 destinations in 80 countries for more than 41 million
passengers a year on short and long-haul point-to-point services.
It is also a major economic driver for the South East region,
generating around 21,000 on-airport jobs and a further 10,000 jobs
through related activities. The airport is south of Central London
with excellent public transport links, including the Gatwick
Express, and is part of the Oyster contactless payment network.
Gatwick Airport is owned by a group of international investment
funds, of which Global Infrastructure Partners is the largest
shareholder.
For further information on Gatwick Airport see
www.gatwickairport.com or follow us on Twitter at
www.twitter.com/Gatwick_Airport
About Splunk Inc.
Splunk Inc. (NASDAQ:SPLK) is the market leader in analyzing
machine data to deliver Operational Intelligence for security, IT
and the business. Splunk® software provides the enterprise machine
data fabric that drives digital transformation. More than 12,000
customers in over 110 countries use Splunk solutions in the cloud
and on-premises. Join millions of passionate users by trying Splunk
software for free: http://www.splunk.com/free-trials.
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Splunk>, Listen to Your Data, The Engine for Machine Data,
Splunk Cloud, Splunk Light and SPL are trademarks and registered
trademarks of Splunk Inc. in the United States and other countries.
All other brand names, product names, or trademarks belong to their
respective owners. © 2016 Splunk Inc. All rights reserved.
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Splunk Inc.Media ContactAlice Crook, +44 (0)20 3204
4353acrook@splunk.comorMelanie Duzyj,
415-510-7808mduzyj@splunk.comorInvestor ContactKen Tinsley,
415-848-8476ktinsley@splunk.com
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