MOUNTAIN VIEW, Calif.,
Sept. 20, 2016 /PRNewswire/
-- Edward Rose and Sons is a real estate development and
management company that specializes in building apartment
communities across the United
States. It needed a way to accelerate regional growth and
streamline core business processes by digitizing systems that were
previously paper-based, such as leasing and apartment maintenance.
Edward Rose and Sons deployed the MobileIron Cloud enterprise
mobility management (EMM) platform as the secure foundation of a
new mobility initiative. The company provides leasing and
maintenance staff with company-owned iOS mobile devices and mobile
access to critical business processes and apps.
"We evaluated some of the leading EMM platforms and MobileIron
Cloud solution delivered everything we needed and more," said
Levi Johnstone, head of the
technology engineering team at Edward Rose and Sons. "Not only
can IT quickly set up all of the policies and configurations for
each device, employees can securely access all of the apps and
business content they need to start working within minutes of
turning on their new devices."
Read the full Edward Rose and Sons case study here:
https://www.mobileiron.com/en/customers/case-studies/Edward-Rose-Sons.
Constructing a successful mobile program from the ground
up
Edward Rose and Sons needed a flexible, cloud-based
solution to help them reduce costs and simplify the mobile
management process. They also needed an EMM provider that supported
the Apple Device Enrollment Program (DEP) to configure and deploy
hundreds of iOS devices company-wide. After initially evaluating
VMware AirWatch, Edward Rose and Sons chose MobileIron Cloud to
meet all of its critical mobility requirements.
Today, Edward Rose and Sons can easily administer and deploy
applications through the Apple Volume Purchase Program (VPP), which
is supported by MobileIron Cloud. VPP is ideal for automatically
deploying Yardi, which provides all of the critical capabilities
leasing agents use every day. With this app, agents can access all
the tools they need to manage apartments, execute leases, perform
background checks, and even transfer money between departments.
Since deploying MobileIron Cloud, Edward Rose and Sons has
enabled IT to simplify the employee experience by reducing the
number of setup screens by 75%. This resulted in fewer user errors
and help desk calls. By using DEP, IT can manage devices more
securely by controlling which apps are on the devices and remotely
locking or wiping data from lost or stolen devices. Device
enrollment is also greatly simplified because IT can customize the
end-user setup process through MobileIron Cloud.
Improving customer experience with secure
mobility
Armed with mobile devices secured by MobileIron
Cloud, leasing agents have been able to greatly improve the
customer experience. Previously, the leasing process was
time-consuming and inefficient. Background checks and payment
processing could take up to three weeks. Now agents can complete an
entire lease in about 30 minutes, so clients know right away if
they've been approved. The agent can simply access the Yardi app
from a secure mobile device, prompt customers to enter application
data, and complete the process all from the same device.
Simplifying apartment maintenance from home
In
addition to accelerating the leasing process, Edward Rose and Sons
also uses MobileIron Cloud to improve the efficiency of apartment
maintenance. All maintenance employees now use an iPad mini in
single-app mode to access work orders wherever they are. They can
take pictures of repairs and make notes to update the job status.
If they complete jobs ahead of schedule, they can access the next
job through the mobile app without having to go back to the office
to retrieve paperwork.
"Thanks to MobileIron, our mobile program has gotten off to a
great start," said Johnstone. "With MobileIron's multi-OS platform,
we're looking forward to rolling out a BYOD program for employees
who want to access company apps and data on their personal Android
and Windows devices, in addition to the iOS devices we currently
support."
About MobileIron
MobileIron provides the foundation
for companies around the world to transform into Mobile First
organizations. For more information, please
visit www.mobileiron.com.
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SOURCE MobileIron