Media Alert: Lee Gruenfeld of Support.com to Join Analyst John Ragsdale of TSIA in August 6th Webinar: “Five Support Impera...
July 31 2015 - 2:07PM
Business Wire
New support paradigm needed to address
complexities of device use due to explosive growth of IoT
Support.com, Inc. (NASDAQ:SPRT):
WHAT: We invite journalists to join John Ragsdale and Lee
Gruenfeld as they talk about how support needs to undergo a radical
transformation in order to make sure the IoT fulfills its ambitious
promise. While the IoT is predicted to enjoy an unprecedented
growth over the next 5 years, the consumer experience around
setting up, inter-connecting and managing these devices is not yet
optimal. There’s nothing wrong with the things in the Internet of
Things; they just need to be supported in a very different way –
one that resonates with the expectations of today’s consumers.
WHO: John Ragsdale, VP Research, Technology and Social,
TSIA, and Lee Gruenfeld, Vice President, Strategic Initiatives for
Support.com
WHEN: Thursday, August 6, 2015 10:00 a.m. -10:30 a.m.
PDT
WHERE:
https://www.cysalesteam.com/tsia/event/five-support-imperatives-for-saving-the-internet-of-things?webinarsource=Support
About TSIA
The Technology Services Industry Association (TSIA) is the
world's leading organization dedicated to advancing the business of
technology services. Technology services organizations large and
small look to TSIA for world-class business frameworks, best
practices based on real-world results, detailed performance
benchmarking, exceptional peer networking opportunities, and
high-profile certification and awards programs. TSIA corporate
members represent the world's top technology companies as well as
scores of innovative small and mid-size businesses in four major
markets: enterprise IT and telecom, consumer technology, healthcare
and healthcare IT, and industrial equipment and technology. TSIA's
editorial blog, Inside Technology Services, is widely
recognized by technology service professionals for providing
thought leadership and insights into industry trends and best
practices.
About Support.com
Support.com, Inc. (NASDAQ:SPRT) is the leading provider of
cloud-based software (Nexus®) and services to deliver
next-generation technical support. Support.com helps leading brands
in software, electronics, communications, retail, Internet of
Things (IoT) and other connected technology industries deepen their
customer relationships. Customers want technology that works the
way it’s intended. By using Support.com software and services,
companies can deliver a fantastic customer experience, leading to
happier customers, a stronger brand and growing revenues.
For more information, please visit www.support.com
or follow us @support_com.
Support.com, Inc. is an Equal Opportunity Employer. For more
information, visit http://corp.support.com/about-us/careers.
© 2015 Support.com, Inc. All rights reserved. Support.com, the
Support.com logo, Nexus, and Guided Paths are trademarks or
registered trademarks of Support.com, Inc. in the United States and
other countries. All other marks are the property of their
respective owners.
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version on businesswire.com: http://www.businesswire.com/news/home/20150731005735/en/
Support.com Media Contact:Kate Lynch, 650-678-8658Director of
Content and CommunicationsKate.Lynch@support.com
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