By Leslie Scism 

American International Group Inc., the big insurer that received--and repaid--one of the biggest bailout packages of the financial crisis, posted a sharply lower fourth-quarter profit, weighed down by its big workers' compensation business and a charge to retire some high-cost debt.

The global insurer reported quarterly net income of $655 million, a decline from $2 billion in the year-earlier period, while its closely watched operating profit declined to $1.37 billion from $1.67 billion a year earlier. Operating income excludes realized capital gains and losses in insurers' big investment portfolios and some other items.

The quarterly operating profit tallied 97 cents a share, down from $1.13 a share in the year-earlier period, and fell short of $1.05 a share projected by analysts polled by Thomson Reuters.

Much of the miss came as AIG adjusted the reserves for workers' compensation claims to reflect a steep drop in interest rates last year. In addition, the company took a charge to reflect additions to reserves for other lines of business. Those two moves totaled $562 million, or 40 cents a share.

Last year's fall in interest rates has been painful across the insurance industry. Insurers earn a large portion of their income by constantly investing premium dollars, and their investment portfolios are heavily tilted toward high-quality bonds. Business lines like workers' compensation, in which payments may stretch over years, can be especially hard hit because premiums can end up generating lackluster interest income for long periods.

But lower interest rates also aided AIG. The company said it had issued about $3.3 billion of senior unsecured debt in 2014 at low rates, and more in this year's first quarter. It is using this lower-cost debt to replace higher-cost combination debt-and-equity securities and senior notes. The extinguishment resulted in an $824 million, or 58 cents a share, charge that hit net income but not after-tax operating income.

The results reflect the first full quarter at the helm of the global insurer for Peter Hancock, who took over as chief executive from Robert Benmosche on Sept. 1. Mr. Hancock will be on Friday morning's conference call from California, where he is participating in a White House summit on cybersecurity at Stanford University. AIG is a major seller in the burgeoning area of cyber-risk insurance.

The company's core commercial-insurance operation benefited from a quiet North Atlantic hurricane season. But profit pretax operating income fell in its consumer-insurance business, as its life-insurance segment recorded a pretax charge of $104 million to increase reserves for death claims as it continues efforts to identify deceased policyholders for whom a valid death claim hasn't been filed, pursuant to a resolution of an audit by state authorities. Most big insurers have reached such pacts and are scouring their books for overdue death benefits.

AIG said the company had repurchased about $1.5 billion of common stock in the fourth quarter, and $4.9 billion for the full year. On Thursday, its board authorized the repurchase of up to $2.5 billion of additional shares.

Mr. Hancock said the fourth-quarter results "showed progress on expense control, ongoing investments in our businesses and our commitment to balance-sheet management," including "replacing high-cost legacy debt with new issuances at lower interest rates."

Mr. Hancock has said he doesn't expect abrupt changes in strategy and objectives. But he has made one notable change: The company is now reporting its results under two overall operating segments--commercial insurance and consumer insurance--while scrapping its previous breakdown of results by type of insurance: primarily, property-casualty and life.

Under the new arrangement, the company will group commercial property-casualty insurance with mortgage guaranty insurance and the institutional-business side of its previous life-insurance and retirement-services unit. Its new consumer segment will include retirement products, and life, auto, home and other types of personal insurance.

Write to Leslie Scism at leslie.scism@wsj.com

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