Thomas Group Announces New Initiative to Eliminate Inefficiencies in Aerospace and Defense Companies
April 03 2009 - 1:05PM
Business Wire
Thomas Group, Inc. (NasdaqGM:TGIS), a global operations
management consulting firm, introduced the firm�s PI Max�
assessment tool to the Aviation Electronics Association meeting in
Dallas today as an alternative to slashing headcount and spending.
�Layoff is not synonymous with efficiency,� said Mark Ozenick, the
firm�s practice leader for the aerospace and defense segment. �It�s
not too soon to start thinking about coming out of the recession
leaner, stronger and structured to win more market share and earn
better profit margins. But slashing in a panic is not the way to do
that.�
�Now may be the best of all times to implement meaningful
change,� Ozenick argued. �It is in the middle of crisis that
barriers can be eliminated more easily. When the alternative is
adapt or go onto the shop floor and hand out pink slips, managers
will come around to new ways of thinking. That�s why the
consultant�s role is highly relevant now, and why we recommend to
clients as a first step applying a maturity model to determine the
extent to which Lean and Six Sigma processes are truly embraced
across the company.� He noted that Thomas Group�s proprietary PI
Max assessment tool consists of 25 maturity elements to identify
key improvement levers.
Many companies have extensive Six Sigma organizations, but are
using the wrong metrics to measure success, he said. �In our
experience, the sheer number of black belts directed at a problem
is not an indicator of success. Often the wrong tools are employed
in the improvement process, and sometimes the right tools fail when
applied only to a single functional silo within a complex
organization. Indeed, 42 percent of business leaders in the U.S.
and Europe have said that their change management programs in the
past five years have failed.�
As an example of Thomas Group�s success in implementing a more
holistic assessment, and identifying the right levers for
improvement, the company cited the firm�s assistance to one of the
world�s largest and most complex organizations�the U.S. Department
of Defense and specifically, the U.S. Navy.
DoD is effective, but not always efficient. When Thomas Group
began working with the DoD, many silos existed. Thomas Group showed
them how to align around critical processes that produce
readiness�the key yardstick for the Navy. The next step was in
helping the Navy integrate these processes into corporate-like
enterprise governance structures that owned all the costs
associated with producing readiness. As with a lot of clients,
Thomas Group didn�t work with the Navy to teach them Six Sigma
principles. Instead, in working with the DoD, Thomas Group
conducted analyses of process effectiveness and of the change
management tools in use. Thomas Group�s contribution was to help
the Navy select the correct management tools, install the best
governance methodology and use the right process metrics to drive
change.
The company further noted that over a five year period, aviation
readiness improved markedly, ship maintenance costs decreased and
the Navy as a whole obtained a financial improvement equivalent to
the purchase price of a new aircraft carrier.
�The consultant�s role in driving corporate change is more
critical in challenging economic conditions,� Ozenick said. �Growth
hides a multitude of sins. Inefficiencies and unnecessary turf
battles become much more glaring in a period of contraction. That�s
why our message to corporate leaders is simple�seize this
opportunity to make your organizations leaner and stronger (as
opposed to thinner and weaker), and prepare for the opportunities
to come,� Ozenick added.
For more information visit:
http://www.thomasgroup.com/enterprise-solutions/tools/Continuous-Process-Improvement.aspx
About Thomas Group
Thomas Group, Inc. (NasdaqGM:TGIS) is an international,
publicly-traded professional services firm specializing in
operational improvements. Thomas Group's unique brand of process
improvement and performance management services enable businesses
to enhance operations, improve productivity and quality, reduce
costs, generate cash and drive higher profitability. Known for
Breakthrough Process Performance, Thomas Group creates and
implements customized improvement strategies for sustained
performance improvements in all facets of the business enterprise.
Thomas Group has offices in Dallas and Detroit. For more
information, please visit www.thomasgroup.com.
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