TEL AVIV, Israel, November 30 /PRNewswire-FirstCall/ -- RADCOM Ltd. (NASDAQ:RDCM) a leading provider of Service Assurance solutions, today announced the launch of its new QVIP application providing Quality of Experience Monitoring for VIP customers. QVIP joins other RADCOM applications such as QRoam, QMyNetwork and QConnect as part of RADCOM's Service Assurance Applications Suite. (Logo: http://www.newscom.com/cgi-bin/prnh/20090331/342930 ) Quality of Service is essential to today's service providers; poor service is a major cause of churn. RADCOM's Omni-Q QVIP application reduces churn by aiding telecommunications service providers in monitoring and maintaining a high level of satisfaction for the individual subscriber, group of subscribers and entire network. QVIP presents the service provider with statistical reports for individual subscribers and groups of subscribers. Key performance indicators (KPIs) are calculated for each individual voice and data session, and are displayed in an intuitive form that enables engineering, operations and account managers to receive an in-depth impression of subscriber quality of experience (QoE) both for individual sessions and for a certain time period. The service provider can define individual subscribers or groups of subscribers, such as corporations, and assign a specific KPI to each group. "RADCOM's QVIP is an essential tool to ensure customer management for service providers," said Eyal Harari, RADCOM's VP Products and Marketing. "It provides, Engineering and Marketing departments and Customer Care staff with the ideal application to track customer QoE for individual subscribers, groups of subscribers and the entire network, thus keeping subscribers, and preventing loss of income." About RADCOM RADCOM develops, manufactures, markets and supports innovative network test and service monitoring solutions for communications service providers and equipment vendors. The Company specializes in next-generation Cellular as well as IMS, Voice, Data and VoIP networks. Its solutions are used in the development and installation of network equipment and in the maintenance of operational networks. The Company's products facilitate fault management, network service performance monitoring and analysis, troubleshooting and pre-mediation. RADCOM's shares are listed on the NASDAQ Capital Market under the symbol RDCM. For more information, please visit http://www.radcom.com/. Risks Regarding Forward-Looking Statements Certain statements made herein that use the words "estimate," "project," "intend," "expect," "believe" and similar expressions are intended to identify forward-looking statements within the meaning of the Private Securities Litigation Reform Act of 1995. These forward-looking statements involve known and unknown risks and uncertainties that could cause the actual results, performance or achievements of the Company to be materially different from those that may be expressed or implied by such statements, including, among others, changes in general economic and business conditions and specifically, decline in the demand for the Company's products, inability to timely develop and introduce new technologies, products and applications, and loss of market share and pressure on prices resulting from competition. For additional information regarding these and other risks and uncertainties associated with the Company's business, reference is made to the Company's reports filed from time to time with the United States Securities and Exchange Commission. The Company does not undertake to revise or update any forward-looking statements for any reason. Contact: Eyal Harari VP Products and Marketing +972-3-766-8248 http://www.newscom.com/cgi-bin/prnh/20090331/342930DATASOURCE: Radcom Ltd CONTACT: Contact: Eyal Harari, VP Products and Marketing, +972-3-766-8248,

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