Two Fidelity Information Services Clients Expand Relationships Into Remittance Processing
October 18 2005 - 8:30AM
PR Newswire (US)
Provident Bank and James Monroe Bank Benefit From More Timely
Deposits, Greater Efficiencies and Enhanced Market Opportunities
JACKSONVILLE, Fla., Oct. 18 /PRNewswire-FirstCall/ -- Fidelity
National Financial, Inc. (NYSE:FNF), a Fortune 500 provider of
products and outsourced services and solutions to financial
institutions and the real estate industry, and its Fidelity
Information Services ("Fidelity") division today announced that two
of its image item processing clients will begin taking advantage of
Fidelity's growing image-enabled remittance processing services.
Baltimore, MD-based Provident Bank and Arlington, VA-based James
Monroe Bank both went live during the third quarter, 2005. In
addition to serving their retail communities, both banks have
commercial clients that receive monthly payments from their
customers. With Fidelity's remittance processing (or "lockbox")
services, the banks can outsource the processing of those payments
to one of Fidelity's image-enabled centers where envelopes are
opened and checks and related enclosures are sorted, scanned,
imaged, entered and deposited. "For several years, we had been
offering remittance processing, but not in an efficient manner,"
said Bill Howland, vice president and cash management product
manager for Provident Bank. "We were using multiple processors in
our attempt to find the sophistication we needed in terms of
technology. It was unmanageable." In addition to the practical
reasons for streamlining and consolidating the function, the bank
needed an image-based lockbox to meet the needs of its asset-based
loan customers and to effectively compete against larger banks in
their markets. Not only does Fidelity offer the full range of
image-based remittance processing capabilities, the bank reaps
another benefit as a result of the fact that Fidelity's Sterling,
Virginia center was already handling their item processing needs.
Deposits now go right into Provident Bank's DDA system, without the
need to deal with deposit tickets or hand off deposits to another
party. "The work is also more accurate now because the posting data
and images are captured during lockbox processing, and the items
are not re-handled," said Howland. "In addition, the sale of
lockbox services is up because Fidelity has helped us simplify
operations to the point that our sales force can easily understand
it and articulate the benefits. Finally, we are now in a position
to make inroads into some market niches with a lot of potential for
us; for example, the property managers in our market area. As our
bank grows and we approach prospects outside our area, we
anticipate being able to leverage the services of other Fidelity
centers. I can honestly say that everything we had hoped for is
already happening." In addition to its Sterling, VA center,
Fidelity also offers remittance processing services in its St.
Charles (St. Louis), MO and Woodbury (Long Island), NY processing
centers. Fidelity will add remittance processing technology to four
additional locations by year end -- Chicago, IL; Norwood, MA;
Albany, NY; and New Castle, DE. With more than 50 image-enabled
item processing centers nationwide, Fidelity expects to add the
technology to additional centers in 2006 as demand and volume in
different regions warrants. For James Monroe Bank, one of their
very substantial customers was looking for a solution to improve on
the quality of their lockbox services. In particular, they were
seeking the ability to capture images of not only the checks that
were processed but related documents as well, and they wanted to
make those images available to their staff. "Fidelity approached us
about the time we were looking for a new solution for our clients,"
said Dick Linhart, the bank's chief operating officer. "Our
Fidelity representatives described the new equipment being
installed in Sterling where our item processing is currently being
handled. We were excited because Fidelity would now have a bigger,
more advanced operation than our current processor had, and we
already had a long, trusted relationship with Fidelity. Also, the
browser-based document imaging system is the same one we use to
store our images, so we will be able to view all the images any
time -- and so will our customers." Fidelity's end-to-end solution
integrates seamlessly with both banks' core processing solutions,
enabling timely processing of transactions, smooth operations for
the institutions and better service for bank customers. On the
retail side, the company can quickly process huge volumes of mail.
In addition, Fidelity can manage wholesale payments, including
non-scannable forms and enclosures, as well as property management
and "wholetail," a combination of wholesale and retail. "Remittance
processing services were once feasible only for the super banks,"
said Randy Fluitt, executive vice president for Fidelity's
Integrated Financial Solutions division. "But recent technological
advances have made it feasible for most any institution that wishes
to take advantage of the opportunity to generate significant
revenues and cement relationships with the businesses they serve.
The flawless service experienced by these two clients can only be
achieved by a company with decades of experience in this specialty,
the latest image-based technologies and the in-house technical
knowledge to ensure consistent performance -- all of which Fidelity
delivers today." About Fidelity National Financial Fidelity
National Financial, Inc., number 261 on the Fortune 500, is a
provider of products and outsourced services and solutions to
financial institutions and the real estate industry. FNF is the
nation's largest title insurance company, with nearly 31 percent
national market share, and is also a provider of other specialty
insurance products, including flood insurance, homeowners insurance
and home warranty insurance. Through its majority-owned subsidiary
Fidelity National Information Services, Inc. ("FIS"), the Company
is a leading provider of technology solutions, processing services
and information services to the financial services and real estate
industries. FIS' software processes nearly 50 percent of all U.S.
residential mortgages, it has processing and technology
relationships with 45 of the top 50 U.S. banks and more than 2,800
small and mid-sized U.S. financial institutions and it has clients
in more than 50 countries who rely on its processing and
outsourcing products and services. FIS also provides customized
business process outsourcing related to aspects of the origination
and management of mortgage loans to national lenders and servicers.
FIS offers information services, including property data and real
estate-related services that are used by lenders, mortgage
investors and real estate professionals to complete residential
real estate transactions throughout the U.S. More information about
the FNF family of companies can be found at http://www.fnf.com/ and
http://www.fidelityinfoservices.com/ . About Provident Bank
Provident Bankshares Corporation is the holding company for
Provident Bank. With $6.6 billion in assets, Provident serves
individuals and businesses in the key urban areas of Baltimore,
Washington and Richmond through a network of 149 offices in
Maryland, Virginia, and southern York County, PA. Provident Bank
also offers related financial services through wholly owned
subsidiaries. Securities brokerage, investment management and
related insurance services are available through Provident
Investment Center and leases through Court Square Leasing and
Provident Lease Corp. Visit Provident on the web at
http://www.provbank.com/ . About James Monroe Bank James Monroe
Bank is a full-service community bank serving the Northern Virginia
and Washington, DC, metro area. Founded in 1998, James Monroe Bank
has offices in Arlington, Annandale, Chantilly, Fairfax, Leesburg
and Manassas. This press release contains statements related to
future events and expectations and, as such, constitutes
forward-looking statements. These forward-looking statements are
subject to known and unknown risks, uncertainties and other factors
that may cause actual results, performance or achievements of the
Company to be different from those expressed or implied above. The
Company expressly disclaims any duty to update or revise forward-
looking statements. The risks and uncertainties which
forward-looking statements are subject to include, but are not
limited to, the effect of governmental regulations, the economy,
competition and other risks detailed from time to time in the
"Management's Discussion and Analysis" section of the Company's
Form 10-K and other reports and filings with the Securities and
Exchange Commission. DATASOURCE: Fidelity National Financial, Inc.
CONTACT: Daniel Kennedy Murphy, Senior Vice President, Finance and
Investor Relations, Fidelity National Financial, Inc.,
+1-904-854-8120, or ; or Dennis Holland, Vice President, Marketing,
Fidelity Integrated Financial Solutions, +1-972-943-2685, or ; or
Richard I. Linhart, Executive Vice President & COO, James
Monroe Bank, +1-703-526-5961 Web site: http://www.fnf.com/
http://www.fidelityinfoservices.com/ http://www.provbank.com/
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