TOPEKA, Kan., April 27, 2017 /PRNewswire/
-- AT&T1 and the Kansas 9-1-1 Coordinating Council continue to
improve the 9-1-1 experience in the state. Kansas will be the first statewide deployment
of AT&T ESInet™.
AT&T ESInet is a new NextGen 9-1-1 solution that provides
IP-based call routing services to emergency response centers. It
will help Kansas boost 9-1-1
reliability, speed emergency responsiveness and improve disaster
recovery. For Kansans, this means a faster, more reliable 9-1-1
experience.
This builds on Kansas' previous
investment to modernize its outdated public safety technology with
a NextGen 9-1-1 hosted call handling solution from AT&T.
"Updating our 9-1-1 infrastructure is key to keeping our people
safe, and selecting AT&T was an obvious choice," said
Dick Heitschmidt, chairman of the
Kansas 9-1-1 Coordinating Council
and Hutchinson chief of police.
"AT&T provides our public safety community with a comprehensive
NextGen 9-1-1 solution, delivering the value, expertise and
teamwork needed to create the current and future experiences our
residents expect. It's our goal to stay on the cutting edge of
public safety, and AT&T ESInet will help to make that a
reality."
With AT&T ESInet, Kansas
will have more sophisticated capabilities to route calls based on
the caller's geographic location. Public Safety Answering Points
(PSAPs) will also be able to manage and route advanced
communications like text messaging to 9-1-1. In the future, Kansas
PSAPs will be able to support pictures and videos sent via text
message. This is crucial in today's mobile environment where more
than 70% of the calls made to 9-1-1 come from a mobile
device.2
"AT&T ESInet will help propel Kansas into the next generation of public
safety. It'll give Kansas
emergency services an advanced network to better meet the needs of
residents, first responders and 9-1-1 call takers today and
tomorrow," said Jon Wellinger,
assistant vice president, AT&T Global Public Sector.
Since AT&T ESInet is a highly secure and resilient
nationwide service, it will give Kansas access to geographically diverse and
redundant call processing locations throughout the country.
This will let the state work with other ESInet-enabled 9-1-1
agencies nationwide to:
- Maintain service during a natural or man-made disaster.
- Help save precious time by routing calls and texts
correctly.
- Automatically route calls to neighboring PSAPs when call
volumes spike.
Other benefits include access to:
- A defense-in-depth, private network with multiple layers of
security – like firewalls and intrusion detection/prevention. This
will help protect Kansas 9-1-1
infrastructure from cyber threats.
- Industry standard components that will give the state backward
compatibility with legacy 9-1-1 systems and services.
The capabilities that NextGen 9-1-1 technologies will give to
PSAPs and the public will become a necessity3. Working
with AT&T, Kansas is on track
to move 75% of its PSAPs to NextGen 9-1-1 hosted call handling by
the end of this year4.
"We've long supported Kansas
public safety needs, and we are proud to continue our great
relationship, helping Kansas on
its mission to future-proof its 9-1-1 infrastructure," said
Wellinger.
By making it easier to manage 9-1-1 calls, AT&T ESInet will
help Kansas public safety
resources go further, so they can focus on what matters most:
protecting people and saving lives.
AT&T is a leader in first responder connectivity. We've been
enabling and innovating public safety communications for nearly 140
years. We will continue this commitment as we build America's
first-ever nationwide broadband network dedicated to first
responders.
To learn more about AT&T ESInet, check out
corp.att.com/public-safety. For more information on how
Kansas has been updating its 9-1-1
infrastructure, visit kansas911.org.
1AT&T products and services are provided or
offered by subsidiaries and affiliates of AT&T Inc. under the
AT&T brand and not by AT&T Inc.
2National Emergency Number Association, 9-1-1
Statistics, 9-1-1 Call Volume
3Association of Public-Safety Communications Officials,
Comm Center & 9-1-1, Next Generation 9-1-1
4Kansas 9-1-1 Coordinating Council, Saving Lives in
Kansas with NG9-1-1
About AT&T
AT&T Inc. (NYSE:T) helps millions
around the globe connect with leading entertainment, business,
mobile and high speed internet services. We offer the nation's best
data network* and the best global coverage of any U.S. wireless
provider.** We're one of the world's largest providers of pay TV.
We have TV customers in the U.S. and 11 Latin American countries.
Nearly 3.5 million companies, from small to large businesses around
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Additional information about AT&T products and services is
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*Claim based on the Nielsen Certified Data Network
Score. Score includes data reported by wireless consumers in the
Nielsen Mobile Insights survey, network measurements from Nielsen
Mobile Performance and Nielsen Drive Test Benchmarks for Q3+Q4 2016
across 121 markets.
**Global coverage claim based on offering discounted
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required. Coverage not available in all areas. Coverage may vary
per country and be limited/restricted in some countries.
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SOURCE AT&T Inc.