POCATELLO, Idaho, Oct. 21 /PRNewswire/ -- Allstate Insurance
Company has announced that it will open a $21.9 million customer information center in the
Pocatello-Chubbuck area. The nation's second largest
home and auto insurer says it will hire more than 500 people to
help consumers around the country who call Allstate though the
company's 1-800-Allstate sales and service line.
"The Pocatello-Chubbuck area is a terrific community that
offers an enthusiastic and energetic population from which Allstate
can select the best and brightest to help deliver on our commitment
to a superior customer experience," said Allstate Vice President of
Direct Sales and Service Mark
Pitchford. "This center, along with our three existing
facilities in San Antonio, Texas,
Woodridge, Illinois, and
Charlotte, North Carolina, work in
partnership with Allstate's local agencies to take care of
consumers how, when and where they want to be served."
The 75,000 square foot facility will be built in the
Pocatello-Chubbuck area and is scheduled to open in
September 2011. Pitchford says these
calls range from providing after hours customer service for
Allstate's local agencies to outbound customer calling. The new
Idaho center, he says, will
increase the company's flexibility to serve all customers,
essential to Allstate's multi-channel business model.
"I couldn't be happier to welcome a new corporate citizen to
Idaho. Allstate's decision to
locate here is a testament to the men and women at the local and
state levels who worked tirelessly to ensure this is the best place
for the company to do business and create career opportunities. Our
high-quality workforce, our stable and business-friendly tax and
regulatory policies, and our commitment to fiscal responsibility
all played a role," Governor C.L. "Butch" Otter said. "The
coordinated, collaborative efforts of economic development
professionals contributed greatly to this Project 60 victory for
our economy, for our communities, and for the citizens of
Idaho. I look forward to
Idaho having a long and productive
partnership with Allstate."
Allstate considered several locations across the United States before choosing the
Pocatello-Chubbuck area. The company says it
specifically decided on the Pocatello-Chubbuck area because of its stable employee
base, attractive cost of living and strong communities. In
addition, the company looked for a place where Allstate can be a
strong contributor to the community and give back to the
communities it serves.
"The relationships forged here will ensure that Allstate and the
community will mutually benefit from this exciting announcement,"
Pitchford said.
In a joint statement from Mayor Steve
England, Chubbuck and Mayor
Brian Blad, Pocatello: "We are excited to welcome
Allstate, a national leader in the insurance industry, to our
Pocatello-Chubbuck community. Their company's expansion
to our region is a shining and significant addition to our business
community, making it stronger by providing jobs and opportunities
for hundreds of people, as well as helping energize other sectors
of the economy. As a community, as a region, and as a state, we
look forward to a long and mutually prosperous relationship with
Allstate. We want everyone at Allstate to know that they will be in
'good hands' in our Pocatello-Chubbuck community."
The Pocatello-Chubbuck center expands Allstate's presence in
Idaho. Currently Allstate has 82
agency owners and financial specialists and 73 claim employees
across Idaho.
Hiring for Allstate's Pocatello-Chubbuck customer information center will
begin in February 2011. At the
beginning of the New Year, job postings will be available at
www.allstate.jobs. In addition, the company will announce dates for
a series of recruiting events in the Pocatello-Chubbuck area. Pitchford says the jobs offer
competitive salaries, benefits and, for some, the opportunity for
incentive based bonuses.
The Allstate Corporation (NYSE: ALL) is the nation's largest
publicly held personal lines insurer. Widely known through the
"You're In Good Hands With Allstate®" slogan, Allstate is
reinventing protection and retirement to help more than 17 million
households insure what they have today and better prepare for
tomorrow. Consumers access Allstate insurance products (auto, home,
life and retirement) and services through Allstate agencies,
independent agencies, and Allstate exclusive financial
representatives in the U.S. and Canada, as well as via www.allstate.com and
1-800 Allstate®.
SOURCE Allstate Insurance Company
Copyright . 21 PR Newswire