COLUMBIA, Md., Feb. 7, 2013 /PRNewswire/ -- MICROS Systems, Inc.
(NASDAQ: MCRS), a leading provider of information technology
solutions for the hospitality and retail industries, is pleased to
announce the first beta installation of OPERA 9 Front Desk Mobile
at the Dolce Hotels & Resorts, Aspen Meadows Resort. OPERA 9
Front Desk Mobile is an innovative, fully integrated solution that
allows the resort to use an iPad to check-in and check-out guests,
organize housekeeping activities, and create task sheets, improving
revenue, operational efficiencies, and increasing overall guest
satisfaction. Dolce has several properties set to deploy OPERA 9
Front Desk Mobile throughout the first half of 2013.
Dolce Hotels & Resort is an extensive user of MICROS
solutions in its multiple hotels located throughout North America and Europe. The Aspen
Meadows Resort, long a leader in utilizing advanced technology,
eagerly embraced the OPERA 9 mobile solution. MICROS OPERA 9
coexists with, and adds value to, Aspen Meadows Resort's existing
MICROS OPERA PMS, ensuring the entire set of functionality of OPERA
is offered in the mobile solution.
Aspen Meadows Resort uses an iPad with MICROS OPERA 9 loaded at
the local airport, checking in guests at the baggage claim
area. Upon arriving at the hotel, guests are able to bypass
the front desk and proceed directly to their rooms. According
to John Edwards, Global Director of
IT, "OPERA 9 Mobile has provided Dolce Hotels several new ways to
service our guests and event attendees. The system allows us
to rethink the check-in and check-out experience for our guests,
which completely changes how they interact with our hotels.
Each of our properties provide meeting attendees with event
services and solutions that are specific to their needs, and with
MICROS OPERA 9 Mobile we can now provide customized guest service
solutions that enhance the meeting experience."
In addition to remote check-in, Aspen Meadows Resort will also
take advantage of OPERA 9 Mobile's Housekeeping Task Companion
solution as part of the next phase of the beta. Housekeeping
Task Companion provides housekeeping staff the ability to change a
hotel room's housekeeping status easily on the go, as well as
provide instruction and direction to other staff members. The
Housekeeping Task Companion system determines which rooms to clean
next based on various factors: if the room is in backlog, the
anticipated arrival time of the guest, how many guests will occupy
the room, and when the current guests will check out.
"We are thrilled with the results of the MICROS OPERA 9 Front
Desk Mobile beta program at the Aspen Meadows Resort," stated
Dan Bell, Senior Vice President of
Hotels Business Unit. "Dolce Hotels & Resorts has been a
great partner in this process, and we are pleased to provide them
with a service that will increase the guest satisfaction and
overall efficiency in its hotels."
About Dolce Hotels & Resorts
Headquartered in
Rockleigh, New Jersey, Dolce
Hotels and Resorts operates 25 upscale hotels, resorts and
conference-focused properties through North America and Europe. The portfolio features U.S. addresses
in California, Colorado, Connecticut, Georgia, Indiana, Maryland, Michigan, Nevada, New
Jersey, New York,
Pennsylvania and Texas, as well as properties in Canada, Belgium, France, Germany and Spain. All distinct in
design and uniquely suited to their locations, Dolce properties
feature freshly sourced culinary experiences and inspiring
environments that bring people together for meetings and
events. Dolce pioneered the Complete Meetings Package, now
embraced by many hotel companies and the International Association
of Conference Centers as a standard. Dolce Hotels and Resorts
is continuing to expand throughout the US and Europe.
Downtown Indianapolis will welcome
The Alexander in early 2013, and forthcoming European hotel
launches are planned in Vittel, France, and Belas, Portugal.
www.dolce.com
About MICROS Systems, Inc.
MICROS Systems, Inc.
provides enterprise applications for the hospitality and retail
industries worldwide. Over 370,000 MICROS systems are currently
installed in table and quick service restaurants, hotels, motels,
casinos, leisure and entertainment, and retail operations in more
than 180 countries, and on all seven continents. In addition,
MICROS provides property management systems, central reservation
and customer information solutions for more than 30,000 hotels
worldwide, as well as point-of-sale, loss prevention, and
cross-channel functionality for more than 150,000 retail stores
worldwide and 17,000 Fuel and Convenience stores. MICROS stock is
traded through NASDAQ under the symbol MCRS.
For more information on MICROS and its advanced information
technology solutions for the hospitality industry, please contact
Louise Casamento, Vice President of
Marketing at (443) 285-8144 or (866) 287-4736. You can also visit
the MICROS website at www.micros.com or send an email to
info@micros.com. Follow MICROS on Facebook, LinkedIn,
YouTube, and the MICROS Blog.
The MICROS logo is a registered trademark of MICROS Systems,
Inc.
All other product and brand names are the property of their
respective owners.
Contact: Louise Casamento
443-285-8144
lcasamento@micros.com
SOURCE MICROS Systems, Inc.