ININ Interactive Intelligence Grp., Inc.

Interactive Intelligence to Announce First Quarter Financial Results INDIANAPOLIS, April 6 /PRNewswire-FirstCall/ -- Interactive Intelligence Inc. , a global developer of Microsoft-based business communications solutions, will issue its first quarter earnings announcement for the period ended March 31 on Tuesday, April 20 at 4 p.m. Eastern time (EDT). (Logo: http://www.newscom.com/cgi-bin/prnh/19990914/IILOGO ) Interactive Intelligence will host an earnings conference call on April 20 at 4:30 p.m. EDT, featuring the company's president and chief executive officer, Dr. Donald E. Brown, and its chief financial officer, Stephen R. Head. There will be a live Q&A session following opening remarks. The teleconference is expected to last approximately 45 minutes. To access the teleconference, please dial 1-800-470-5906 at least five minutes prior to the start of the call. Ask for the teleconference by the following name: "Interactive Intelligence Q1 2004 earnings call." The teleconference will also be broadcast live on the company's investor relations' page, accessible from its Web site at http://www.inin.com/ . An archive of the teleconference will be posted following the call. To receive a copy of the earnings release, please call 317-872-3000 and press "4" for investor relations, or e-mail . About Interactive Intelligence Inc. Interactive Intelligence Inc. (NASDAQ:ININ) is a global developer of Microsoft-based business communications solutions. It develops software for IP telephony, contact center automation, unified communications, and customer self-service. The company was founded in 1994 and has more than 1,000 customers worldwide. Recent awards include Software Magazine's 2003 Top 500 Global Software and Services Companies, Network Computing Magazine's 2003 Editor's Choice, Internet Telephony Magazine's 2003 Editor's Choice and Product of the Year, Customer Inter@ction Solutions Magazine's 2003 Product of the Year, and ContactCenterWorld.com's 2004 Members' Choice. Interactive Intelligence employs approximately 350 people and is headquartered in Indianapolis, Ind. The company has 12 offices throughout North America, Europe and Asia. Its telephone number is +1-317-872-3000; on the Web: http://www.inin.com/ . This release contains certain forward-looking statements that involve a number of risks and uncertainties. Among the factors that could cause actual results to differ materially are the following: rapid technological changes in the industry, volatility in the market price of the company's common stock; the company's ability to achieve profitability, to manage successfully its growth and increasingly complex third party relationships, to maintain successful relationships with its current and any new resellers, to maintain and improve its current products and to develop new products and to protect its proprietary rights adequately; and other factors described in the company's SEC filings, including the company's latest annual report onForm 10-K and its quarterly reports on Form 10-Q. Interactive Intelligence Inc. is the owner of the marks INTERACTIVE INTELLIGENCE, its associated LOGO and numerous other marks. All other trademarks mentioned in this document are the property of their respective owners. Contacts: Stephen R. Head Chief Financial Officer Interactive Intelligence Inc. +1-317-715-8412 Christine Holley Director, Market Communications Interactive Intelligence Inc. +1-317-715-8220 http://www.newscom.com/cgi-bin/prnh/19990914/IILOGO http://photoarchive.ap.org/ DATASOURCE: Interactive Intelligence Inc. CONTACT: Stephen R. Head, Chief Financial Officer, +1-317-715-8412, , or Christine Holley, Director, Market Communications, +1-317-715-8220, , both of Interactive Intelligence Inc. Web site: http://www.inin.com/

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