Pendum LLC Continues to Implement 'Value of One' Strategy; Company Well Positioned for Long-Term Growth
July 29 2009 - 11:52AM
PR Newswire (US)
DENVER, July 29 /PRNewswire/ -- As the only company in the ATM
services market able to deliver both ATM maintenance and cash
management services on a nationwide scale, Pendum LLC has embarked
on a strategic transformation to successfully provide the 'Value of
One' to its customers. At the core of its 'Value of One' strategy,
Pendum is building an organization and a business model that
creates value for its customers by improving ATM uptime and
reducing ATM management costs. Over the past seven months, the
company has made significant strides to elevate the customer
experience and is well positioned for long-term, profitable growth.
With the backing of Bayside Capital, a private equity firm which,
along with affiliates, manages more than $7.5 billion, Pendum
continues to upgrade its operational capabilities and aggressively
invest in resources to improve responsiveness, increase ATM uptime
and create network efficiencies for its customer base. To date,
Bayside has invested more than $10 million in a state-of-the-art
technician training center, a world-class call center, an enhanced
parts distribution process, new security, routing and scheduling
systems and fleet expansions, among other improvements. "The
business process changes and growth initiatives spearheaded by
Pendum's new leadership team have driven significant gains in
operational execution and customer satisfaction," said Sean Ozbolt,
Managing Director, Bayside Capital. "Using best practices from a
variety of industries, our management partners have taken a fresh
approach to the ATM services market and have transformed Pendum
into a more nimble, technology-driven company." The 'Value of One'
strategy has been validated by an expanded, five-year agreement
with Cardtronics, Inc. (NASDAQ:CATM), the world's largest non-bank
operator of ATMs. "Operating an efficient and profitable network of
ATMs requires many moving parts, but by partnering with Pendum, we
are able to simplify and streamline our ATM management process,"
said Michael Clinard, President, Global Services, Cardtronics. "We
have seen significant progress as it relates to their combined
field service and armored transport operations; and are encouraged
by the number of improvements taking place. We look forward to
broadening our relationship in a way that leverages Pendum's
industry-leading capabilities." "Our customers' success is our
success," said Jim Campbell, Chief Executive Officer, Pendum. "With
the 'Value of One' strategy, we are able to meet the needs of our
existing customers and are well positioned for future growth."
About Pendum LLC As the only company in the ATM services market
able to deliver both ATM maintenance and cash management services
on a nationwide scale, Pendum LLC delivers the 'Value of One' to
national and community banks, credit unions, and independent ATM
service providers. By focusing on improving uptime, increasing
efficiencies and enhancing the end-user experience, Pendum is able
to reduce the cost and simplify the management of ATM networks for
its customers. The Company provides 'The Value of One' to more than
1,400 customers in 42 states. For more information, please visit
http://www.pendum.com/.
http://www.newscom.com/cgi-bin/prnh/20061004/DAW008LOGO
http://photoarchive.ap.org/ DATASOURCE: Pendum LLC CONTACT: Abigail
Walker, Director, Communications of Pendum LLC, +1-303-889-1252,
Web Site: http://www.pendum.com/
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