J.D. Power Again Ranks Banner Bank Highest in the Northwest for Client Satisfaction
May 03 2018 - 4:03PM
Business Wire
Banner Bank was again ranked highest in the Northwest region for
client satisfaction by J.D. Power according to their just-released
2018 U.S. Retail Banking Client Satisfaction Study. This is the
fourth time since 2012 that Banner Bank has earned this
recognition.
“It is an incredible honor to again receive this recognition by
J.D. Power as it affirms that our focus on providing outstanding
service continues to resonate in the communities we serve,” said
Cindy Purcell, Executive Vice President of Retail &
Administration, Banner Bank. “This top ranking is attributed to our
exceptional employees and their unwavering commitment to “do the
right thing” for our clients, our communities and one another,”
Purcell said.
The J.D. Power U.S. Retail Banking Satisfaction Study is the
longest-running and most in-depth survey of the retail banking
industry, measuring overall satisfaction of more than 88,000 retail
banking customers this year alone. From that data, J.D. Power
publishes the highest-ranked banks in each of 11 regions across the
U.S. This year, the study factors included: products and fees,
convenience, account opening, communication and advice, channel
activities, and problem resolution.
View the J.D. Power press release regarding their 2018 U.S.
Retail Banking Satisfaction Study. Learn more about J.D. Power at
www.jdpower.com.
About Banner Bank
Banner Bank is a Washington-chartered commercial bank that
conducts business from more than 200 locations in Washington,
Oregon, California and Idaho. Banner Bank is a community bank which
offers a wide variety of commercial banking services and financial
products to individuals and small- and medium-sized businesses and
their employees throughout the western U.S. Visit Banner Bank at
www.bannerbank.com.
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version on businesswire.com: https://www.businesswire.com/news/home/20180503006624/en/
Banner BankKelly McPhee, 509-232-1968Vice President,
Communicationskelly.mcphee@bannerbank.com
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