Adtran expands Mosaic One subscriber solutions with Intellifi® for next-generation in-home Wi-Fi
August 21 2023 - 8:00AM
Business Wire
News summary:
- CSPs need a tool that enables them to manage and monetize
residential Wi-Fi networks
- Intellifi® gives CSPs comprehensive control of the in-home
Wi-Fi experience and unlocks new revenue opportunities
- New cloud-based system also boosts customer satisfaction and
builds subscriber loyalty
Adtran today expanded its Mosaic One subscriber solutions with
the launch of Intellifi®. This cloud-managed Wi-Fi solution
designed specifically for communication service providers (CSPs)
equips them with the tools to effectively monitor, manage and
monetize residential Wi-Fi networks. Until now, it was challenging
for CSPs to scale to the full potential offered by residential
Wi-Fi. Intellifi® resolves this problem and effectively enables
CSPs to provide customers with an effortless, always-on in-home
mesh Wi-Fi experience while at the same time lowering opex costs
and creating new revenue opportunities.
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Adtran’s Intellifi® solution ushers in a
new era of revenue opportunities for residential Wi-Fi. (Graphic:
Business Wire)
“Our Intellifi® solution is a significant milestone for CSPs and
completely redefines in-home Wi-Fi. Until now, monitoring and
controlling residential Wi-Fi networks was complex and costly.
Resolving basic issues required time-intensive support and
expensive truck rolls. It was a financial drain rather than a
financial opportunity. Intellifi® puts an end to these problems,”
commented Eric Presworsky, GM of residential solutions at Adtran.
“Intellifi® transforms what’s possible with in-home Wi-Fi networks.
By giving CSPs the tools and insights they need to effectively
manage these systems, we’re not only providing them with the
opportunity to grow customer satisfaction and loyalty, but we’re
also presenting them with whole new revenue potential.”
Intellifi® is composed of several key building blocks.
Intellifi® MeshView is a cloud-hosted portal that enables CSPs to
manage and optimize in-home Wi-Fi experiences. From
self-identifying issues to remotely resolving them, Intellifi®
MeshView empowers frontline customer support representatives and
technical support staff. The Intellifi® mobile app is an intuitive
end-user tool that enables subscriber self-installs and offers
enhanced controls for personalized in-home Wi-Fi. These include
access to detailed network status, parental controls and device
management, all in an easy-to-use and intuitive format that helps
build a loyal subscriber base. The final element is Adtran’s
multigigabit service delivery gateways (SDGs) and mesh satellites.
Collectively, these components deliver a seamless, secure and
hassle-free in-home Wi-Fi service.
With a focus on simplicity and efficiency, Intellifi® can be
deployed within a CSP’s network in less than a day and decreases
subscriber install times to a matter of minutes. The highly
reliable system offers uninterrupted connectivity even during cloud
management outages. With Triband mesh satellites, Intellifi®
delivers true Gigabit throughput across the home, 50% higher
capacity mesh backhaul and four times lower latency for enhanced
gaming performance. Intellifi® also reduces costs by up to $1,000
per truck roll through its virtual field technician feature, and
its overall TCO is up to 20% lower over five years compared to
other vendors. What’s more, Adtran’s pricing model with a single
bill for all SaaS services provides customers with complete
transparency and peace of mind.
“We’ve been testing Adtran’s Intellifi® solution for several
months and there can be no question that it’s going to have an
enormous impact on our business. For a long time, we’ve been unable
to take full advantage of the opportunities presented by in-home
Wi-Fi. But Intellifi® fixes that for us,” commented Will Fogle, VP
of Pierce Telecom. “It solves three key problems. Firstly, it
provides our customers with an easy way to manage their mesh Wi-Fi
networks. Secondly, it gives us a way to quickly troubleshoot and
remotely remedy issues that arise. Thirdly, it opens the door to
new revenue opportunities. Until now, it was hard to monetize
residential Wi-Fi. Not anymore.”
Adtran’s Intellifi® solution is generally available now.
Further information on Intellifi® is available in these
slides.
A solution brief can also be downloaded.
About Adtran ADTRAN Holdings, Inc. (NASDAQ: ADTN and FSE:
QH9) is the parent company of Adtran, Inc., a leading global
provider of open, disaggregated networking and communications
solutions that enable voice, data, video and internet
communications across any network infrastructure. From the cloud
edge to the subscriber edge, Adtran empowers communications service
providers around the world to manage and scale services that
connect people, places and things. Adtran solutions are used by
service providers, private enterprises, government organizations
and millions of individual users worldwide. ADTRAN Holdings, Inc.
is also the largest shareholder of Adtran Networks SE, formerly
ADVA Optical Networking SE. Find more at Adtran, LinkedIn and
Twitter.
Published by ADTRAN Holdings, Inc. www.adtran.com
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For media Gareth Spence +44 1904 699 358
public-relations@adva.com
For investors Steven Williams +49 89 890 665 918
investor@adtran.com
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