Five9 Earns Stevie American Business Award for Enterprise-Grade Customer Service Technology
June 06 2017 - 3:07PM
Business Wire
Five9 VCC recognized for enabling companies to
meet customers on their terms, for the best possible experience
Five9, Inc. (NASDAQ:FIVN), a leading provider of cloud software
for the enterprise contact center market, today announced it was
named the winner of a Silver Stevie® Award. The latest version of
the Five9 Virtual Contact Center (VCC) won in the New Product or
Service of the Year - Software - Customer Relationship Management
Solution category in the 15th Annual American Business Awards.
The latest version of the award-winning Five9 Virtual Contact
Center (VCC) was designed to modernize the contact center so that
businesses can deliver a personalized and proactive omnichannel
experience, meeting the needs of today’s digital customer.
“We’ve helped contact centers meet and exceed expectations of
the modern consumer,” said Mike Burkland, CEO of Five9. “Today’s
customers expect to engage with a service or support center on
their terms through a variety of channels including voice, web,
chat, email, video and social media. The Five9 VCC addresses modern
customer expectations head-on by providing key insights into the
journey of each individual customer, ultimately making for the best
overall customer experience.”
More than 3,600 nominations from organizations of all sizes and
in virtually every industry were submitted this year for
consideration in a wide range of categories, including Startup of
the Year, Executive of the Year, Best New Product or Service of the
Year, Marketing Campaign of the Year, Live Event of the Year and
App of the Year, among others.
Details about The American Business Awards and the list of 2017
Stevie winners are available at www.StevieAwards.com/ABA.
Talk with us @Five9, LinkedIn, Facebook, Blog.
About Five9
Five9 is a leading provider of cloud software for the enterprise
contact center market, bringing the power of the cloud to thousands
of customers and facilitating more than three billion customer
interactions annually. Since 2001, Five9 has led the cloud
revolution in contact centers, helping organizations transition
from legacy premise-based solutions to the cloud. Five9 provides
businesses with cloud contact center software that is reliable,
secure, compliant and scalable, which is designed to create
exceptional customer experiences, increase agent productivity and
deliver tangible business results. For more information
visit www.five9.com.
About the Stevie Awards
Stevie Awards are conferred in seven programs: the Asia-Pacific
Stevie Awards, the German Stevie Awards, The American Business
Awards, The International Business Awards, the Stevie Awards for
Women in Business, the Stevie Awards for Great Employers, and the
Stevie Awards for Sales & Customer Service. Stevie Awards
competitions receive more than 10,000 entries each year from
organizations in more than 60 nations. Honoring organizations of
all types and sizes and the people behind them, the Stevies
recognize outstanding performances in the workplace worldwide.
Learn more about the Stevie Awards at
http://www.StevieAwards.com.
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Five9Gabrielle Targosz,
925-403-1199Gabrielle.Targosz@five9.comorSHIFT
CommunicationsKatelyn Davis, 415-591-8465Five9PR@shiftcomm.com
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