Hertz Connects Its Hourly Rental Vehicles with Datavenue IoT Solutions from Orange Business Services
January 10 2017 - 9:00AM
Business Wire
- Deal enables accelerated rollout and
improved management of “Hertz 24/7” service across Europe
- Centralized IoT platform helps to
communicate with cars in real time and provides voice services from
vehicles direct to Hertz contact center
Orange Business Services has won a three-year contract with
Hertz, one of the foremost global car rental companies, for IoT
connectivity services to support its hourly vehicle rental service.
The Hertz 24/7 hourly rental service is currently available for
businesses and through retail partnerships, allowing users to pick
up their rented cars or vans at any time, for any duration and from
convenient locations. Orange will provide the IoT connectivity
across seven European countries: Belgium, France, Germany, Italy,
Netherlands, Spain and the UK.
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Orange Business Services provides Hertz
IoT connectivity services to support its hourly vehicle rental
service. (Photo: Business Wire)
The Hertz 24/7 corporate business model provides companies with
technology-enabled pool fleets, which have proven to drive
significant savings and substantial improvements in utilization and
service for the end user. The keyless cars - available 24/7- can be
booked by employees on the phone, online or using an app, which
dramatically simplifies and improves the process, thereby saving
costs. Hertz 24/7 pool fleets can be deployed in one or multiple
countries where the company operates, allowing its staff to book
and use the vehicles available at the different locations.
Hertz 24/7 also operates through retail partnerships with
Costco, B&Q and IKEA in the UK and with other retailers,
including Leroy Merlin and IKEA in other European countries. Vans
are placed at the stores’ parking areas and can be rented by the
hour for customers to conveniently take their purchases home.
With the IoT connectivity that provides voice services from the
vehicles, customers now have a direct line to the Hertz contact
center. Previously, each country had to use a local operator to
provide the SIM cards. The new deal with Orange Business Services
enables Hertz to centralize the management of its fleet’s SIM cards
and service management with one global communications provider.
“We are constantly evolving as a business to reflect the
changing demands of our customers. Our partnership with Orange
Business Services is an ideal step for us as we embrace the future
and take on new digital technologies that improve customer
service,” said Fabrice Genty, senior director, Car Sharing
Operations at Hertz.”
“IoT technology paves the way for new innovative services in the
future. Working with a global player in the industry like Hertz is
a great opportunity for us to showcase our global IoT expertise and
the reliability of our services. We prioritize an unmatched
customer experience, and we’re firm believers in pushing the
boundaries of innovation. By working with Hertz, we can do both,”
said Anne-Sophie Lotgering, senior vice president, Europe, Russia
& CIS at Orange Business Services.
The Orange Business Services IoT connectivity service is part of
Datavenue, a modular IoT and Analytics solution. To enable advanced
analysis and decision-making, the Datavenue solution encompasses
the selection of relevant data and objects, their reliable and
secure connection, and their management in the customer information
system environment. A global team of more than 700 Orange
data-scientists and engineers design and develop these innovative
services. Orange already supports over 11 million active objects
across a variety of sectors, including Smart Cities, Healthcare,
Automotive and Industry. The launch of Datavenue reaffirms the
Orange commitment to supporting businesses with their digital
transformation.
About Hertz GlobalHertz Global operates the Hertz,
Dollar, Thrifty and Firefly car rental brands in more than 10,000
corporate and licensee locations throughout approximately 150
countries in North America, Europe, Latin
America,Asia, Australia, Africa, the Middle
East and New Zealand. Hertz Global is the largest
worldwide airport general use car rental company with more than
1,600 airport locations in the U.S. and more than 1,400 airport
locations internationally. Product and service initiatives such as
Hertz Gold Plus Rewards, NeverLost®, Carfirmations, Mobile Wi-Fi
and unique vehicles offered through the Adrenaline, Dream, Green
and Prestige Collections set Hertz Global apart from the
competition. Additionally, Hertz Global owns the vehicle leasing
and fleet management leader Donlen Corporation, operates the Hertz
24/7 hourly car rental business in international markets and sells
vehicles through its Rent2Buy program. The Company also owns Hertz
Equipment Rental Corporation ("HERC"), one of the largest equipment
rental businesses with more than 350 locations worldwide offering a
diverse line of equipment and tools for rent and sale. HERC
primarily serves the construction, industrial, oil, gas,
entertainment and government sectors. For more information about
Hertz Global, visit: www.hertz.com.
About Orange Business ServicesOrange Business Services,
the Orange branch dedicated to B2B services, is not only a telecom
operator, but also an IT solutions integrator and applications
developer in France and around the world. Its 20,000 employees
support companies in all areas of their digital transformation:
mobile and collaborative workspaces; IT/cloud infrastructure; fixed
and mobile connectivity; private and hybrid networks; applications
for Internet of Things, 360° customer experience and Big Data
analytics; and cybersecurity thanks to dedicated experts and
infrastructure to protect information systems. More than 3,000
multinational organizations and 2 million SOHOs, enterprises and
local authorities in France rely on Orange Business Services as
their trusted partner.
Learn more at www.orange-business.com or follow us on LinkedIn,
Twitter and our blogs.
Orange is one of the world’s leading telecommunications
operators with annual sales of 40 billion euros in 2015 and has
154,000 employees worldwide at 30 September 2016. Orange is listed
on the NYSE Euronext Paris (symbol ORA) and on the New York Stock
Exchange (symbol ORAN).
Orange and any other Orange product or service names included in
this material are trademarks of Orange or Orange Brand Services
Limited.
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version on businesswire.com: http://www.businesswire.com/news/home/20170110005141/en/
Press contact:Orange Business ServicesElizabeth Mayeri, +1 212
251 2086elizabeth.mayeri@orange.com
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