LOUISVILLE, Ky., Nov. 29, 2016 /PRNewswire/ -- QSR
Automations, the hospitality industry leader in kitchen and
restaurant management platforms is proud to announce the completed
rollout of both the DineTime platform and ConnectSmart Kitchen
technology in more than 450 Red Robin® restaurants nationwide.
"Red Robin has made significant investments in technology to
improve restaurant efficiencies and enhance their guest
experience," said Lee Leet, founder
and chief executive officer of QSR Automations. "Our third party
API was built as a foundational piece for restaurant brands like
Red Robin to integrate all of their technology solutions and
seamlessly connect front of house operations with back of house
operations. Our technology provides restaurant owners and managers
with a comprehensive picture of their operations and ultimately
improves the overall guest experience."
With the DineTime consumer app, Red Robin guests will not only
be able to identify how long the wait is at a specific location,
but will also be able to add their name to the waitlist before they
even walk in the door which provides for a better guest experience.
DineTime provides seating management and a way for accepting online
reservations, as well as connecting with more guests.
In addition to DineTime, Red Robin simultaneously installed
QSR's ConnectSmart Kitchen. This comprehensive kitchen solution
will help Red Robin increase table efficiency and speed of
service.
"Since the rollout of the QSR Automations technology in our
restaurants, we are seeing an important and measurable improvement
in guest service," said Carin Stutz,
Red Robin executive vice president and chief operating officer.
"The speed-to-table and other operational improvements are
contributing to higher net promoter scores among our guests and we
are confident that the QSR technology will be a good fit to support
our growing business needs."
Over the past twenty years, QSR has been hospitality leader in
kitchen and guest management systems. With more than 70,000
installs worldwide, QSR has helped some of the biggest names in the
industry to increase efficiency, enhance productivity, maximize
profit, and improve guest experiences. Their restaurant management
platform, DineTime, currently seats over 1 million guests every
day.
About QSR Automations
Established in 1996, QSR
Automations is a hospitality industry leader in innovative
in-store, online and mobile restaurant hardware and software
solutions. Headquartered in Louisville,
Kentucky, QSR helps restaurants and businesses of all sizes
and concepts around the world measurably increase efficiency,
enhance productivity, improve quality and maximize guest delight.
QSR's innovative software and hardware solutions focus on all
activities around the guest to help create a positive and memorable
guest experience each and every visit. For further information on
QSR Automations, visit www.qsrautomations.com or contact QSR
at 502-297-0221.
About Red Robin Gourmet Burgers, Inc. (NASDAQ:
RRGB)
Red Robin Gourmet Burgers, Inc.
(www.redrobin.com), a casual dining restaurant chain founded in
1969 that operates through its wholly-owned subsidiary, Red Robin
International, Inc., and under the trade name Red Robin
Gourmet Burgers and Brews, is the Gourmet Burger Authority™,
famous for serving more than two dozen craveable, high-quality
burgers with Bottomless Steak Fries® in a fun environment
welcoming to guests of all ages. Whether a family dining with
kids, adults grabbing a drink at the bar, or teens enjoying a meal,
Red Robin offers an unparalleled experience for its guests. In
addition to its many burger offerings, Red Robin serves a wide
variety of salads, soups, appetizers, entrees, desserts, and
signature beverages. Red Robin offers a variety of options
behind the bar, including its extensive selection of local and
regional beers, and innovative adult beer shakes and cocktails,
earning the restaurant a VIBE Vista Award for Best Beer
Program in a Multi-Unit Chain Restaurant. There are more than
540 Red Robin restaurants across the
United States and Canada,
including Red Robin Burger Works® locations and
those operating under franchise agreements. Red Robin… YUMMM®!
Connect with Red Robin on Facebook, Instagram, and Twitter.
MEDIA INQUIRIES CONTACT:
Chrisea Chosta
Public Relations & Communications
(502) 690-2034
cchosta@qsrautomations.com
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SOURCE QSR Automations