HOLMDEL, N.J., Sept. 14, 2016 /PRNewswire/ -- Vonage (NYSE: VG)
("the Company'), a leading provider of cloud communications for
business, has launched a next-generation voice API through
recently-acquired communications platform, Nexmo. Integrated with
Vonage's carrier-grade network, which terminates 15 billion minutes
of global voice traffic annually to landline and mobile phones, the
new Nexmo API provides a higher quality programmable voice
experience than what is competitively available in the market
today.
The Nexmo Voice API enables developers to build modern
enterprise communications customized for any app, website or
voice-based communications system, faster and easier than its
previous APIs. The Nexmo Voice API also enables integrations with
existing business workflow software to drive enhanced productivity.
This next-gen voice API allows companies to create communications
solutions that can increase customer engagement and enhance the
customer experience with just a few lines of code.
"When Vonage purchased Nexmo only a few months ago, we knew we
could pair Nexmo's APIs with Vonage's voice network to deliver a
higher quality programmable voice experience to the market," said
Alan Masarek, Vonage CEO. "We are
encouraged by the speed with which we were able to bring enhanced
voice capabilities to the Nexmo platform to accelerate the launch
of the new voice API."
Mr. Masarek continued, "This launch represents a tangible
example of the power of the combination of Vonage and Nexmo, and
the unmatched value proposition that we envisioned. With the new
voice API, Nexmo adds to its strength in global messaging and
pioneering work with chat apps, creating a formidable and complete
set of APIs that further solidify Vonage's leadership in the two
most dominant forms of communication today, voice and
messaging."
Based on flexible and open standards, the new Nexmo Voice API
allows developers to easily add capabilities like conferencing,
call recording and call control to a company's workflow, backed by
the quality, strength and reliability of the Vonage network. The
new API is also perfectly positioned to integrate emerging
technology software like bots, artificial intelligence and deep
data analysis into new and existing voice solutions.
Nexmo also has the largest global reach of any communications
platform with the ability to provision local numbers to 85
countries, enabling companies to quickly scale their voice
communications to meet global expansion needs. The new voice API
joins Nexmo's industry-leading global SMS API, innovative Chat App
API and critical ID Verification API to create a powerful,
easy-to-use suite of communications tools that are revolutionizing
the way developers build communications software into applications
that are transforming how companies connect with their
customers.
"Building enterprise-grade voice applications used to be a
complex and expensive task. But the new voice API will allow
developers to effortlessly create modern voice capabilities with
open, agile and globally scalable architectures, enabling
customized communications solutions to enrich customer
conversations and deepen customer relationships," said Tony Jamous, president of the Nexmo API
Platform. "We are excited to have Vonage's industrial-strength
network and second-to-none voice capabilities behind the new API,
and the speed with which Vonage was able to help accelerate this
launch surpassed our expectations."
The Nexmo Voice API will launch with a collection of new
features and will be expanded over time. Notable launch features
include:
- Call Control: call transfer, hold and playback audio can
be added to a live call
- Conferencing: muting, ear muffing and notifications for
all simple and moderated conference calls
- Call Recording: record inbound calls, record individual
call legs in a group call, store recordings locally or
off-premise
- Text-to-Speech: send text-to-speech messages and prompt
users for responses
- Programmability: the Nexmo Call Control Object manages
the call flow using a developer-friendly API
To learn more about the new Nexmo Voice API, visit
https://www.nexmo.com/products/voice/.
About Vonage
Vonage (NYSE: VG) is a leading provider of cloud communications
services for business. Vonage transforms the way people work and
businesses operate through a portfolio of cloud-based
communications solutions that enable internal collaboration among
employees, while also keeping companies closely connected with
their customers, across any mode of communication, on any
device.
Vonage's Nexmo API Platform provides tools for voice, messaging
and phone verification services, allowing developers to embed
contextual, programmable communications into mobile apps, websites
and business systems, enabling enterprises to easily communicate
relevant information to their customers in real time, anywhere in
the world, through text messaging, chat, social media and
voice.
The Company also provides a robust suite of feature-rich
residential communication solutions. In 2015 and 2016, Vonage
was named a Visionary in the Gartner Magic Quadrant for Unified
Communications as-a-Service, Worldwide. Vonage has also earned the
Frost & Sullivan Growth Excellence Leadership Award for Hosted
IP and Unified Communications and Collaboration (UCC) Services. For
more information, visit www.vonage.com.
Vonage Holdings Corp. is headquartered in Holmdel, New Jersey. Vonage® is a
registered trademark of Vonage Marketing LLC, owned by Vonage
America Inc. To follow Vonage on Twitter, please visit
www.twitter.com/vonage. To become a fan on Facebook, go to
www.facebook.com/vonage. To subscribe on YouTube, visit
www.youtube.com/vonage.
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SOURCE Vonage