MOUNTAIN VIEW, Calif.,
Aug. 22, 2016 /PRNewswire/
-- Based on its recent analysis of the Voice over Internet
Protocol (VoIP) access and session initiation protocol (SIP)
trunking services industry, Frost & Sullivan recognizes Level 3
Communication with the 2016 North America Frost & Sullivan
Award for Product Leadership. Level 3 Communication's refined VoIP
and SIP trunking product, Voice Complete, simplifies service
deployment and management for businesses. It bundles local and
long-distance calling services with the IP features and
functionalities that are most in demand. It has clearly made a mark
for itself with value-added services such as shared concurrent call
paths, disaster recovery and business continuity options,
geographically-independent telephone numbers, and a simplified
migration path from time division multiplexing (TDM)-based
solutions to native IP-based SIP trunks.
Unlike its competitors, which often develop myriad voice
services under an equal number of brand and product names, Level 3
has integrated all its VoIP access and SIP trunking services into
the Voice Complete product line. This product suite is ideal for
medium- to large-size businesses that either have multiple
locations or high bandwidth data needs. The customers also tend to
have on-premises unified communications platforms across business
sites and have a dispersed workforce, which necessitates the
dynamic sharing of voice resources. Voice Complete's broad feature
set ably addresses these requirements, making it the solution
provider of choice among elite end users.
Level 3's multiprotocol label switching (MPLS) and carrier
Ethernet data services deliver secure and reliable VoIP services,
enabling Voice Complete to provide on-network quality of service
(QoS) with minimal latency. Furthermore, by leveraging its
extensive network it promises superior uptime guarantees, which
positively impacts its service level agreements.
"With the Voice Complete solution, customers can access their
domestic phone number anywhere on Level 3's network. This not only
allows a highly mobile workforce to stay connected, but also helps
businesses ensure that E911 and emergency services are available to
users at their current location," said Frost & Sullivan
Industry Analyst Michael
Brandenburg. "Besides, customers can connect legacy
telephony platforms and applications to Voice Complete without
additional hardware, which gives them the QoS of a SIP-based
trunking service and the lifecycle of legacy or proprietary
applications."
Being a single product line, Voice Complete presents operational
efficiencies in the deployment and management of voice services. It
does not require multiple billing and operational platforms, which
creates opportunities for the implementation of best practices and
process improvements in Level 3's daily operations.
Level 3 has designed its Voice Complete service to be both
highly scalable and highly repeatable. Repeatability is
particularly crucial to Level 3's growth plans, as the company will
be able to apply its experiences in regions outside North America and offer accelerated deployment
times to new customers in existing territories. Additionally, Level
3's leadership position in the data services market generates
numerous pull-through opportunities for its entire set of services,
including Voice Complete.
"Level 3 positions itself as a competitive alternative to both
the incumbent telecommunications providers and the over-the-top
VoIP providers in the medium-to-large enterprise space," noted
Brandenburg. "The company's reputation as a provider of data
network, content delivery, data center, cloud, and managed services
has gone a long way in promoting its VoIP access and SIP trunking
solutions among Tier I and Tier II enterprises."
Each year, Frost & Sullivan presents this award to the
company that has developed a product with innovative features and
functionality that is gaining rapid acceptance in the market. The
award recognizes the quality of the solution and the customer value
enhancements it enables.
Frost & Sullivan Best Practices awards recognize companies
in a variety of regional and global markets for demonstrating
outstanding achievement and superior performance in areas such as
leadership, technological innovation, customer service, and
strategic product development. Industry analysts compare market
participants and measure performance through in-depth interviews,
analysis, and extensive secondary research to identify best
practices in the industry.
About Level 3 Communication
Level 3 Communications, Inc. (NYSE: LVLT) is a Fortune 500
company that provides local, national and global communications
services to enterprise, government and carrier customers. Level 3's
comprehensive portfolio of secure, managed solutions includes fiber
and infrastructure solutions; IP-based voice and data
communications; wide-area Ethernet services; video and content
distribution; data center and cloud-based solutions. Level 3 serves
customers in more than 500 markets in over 60 countries across a
global services platform anchored by owned fiber networks on three
continents and connected by extensive undersea facilities. Level 3
services are provided by subsidiaries of Level 3 Communications,
Inc. For more information, visit www.level3.com or get to know
us on Twitter, Facebook and LinkedIn.
© Level 3 Communications, LLC. All Rights Reserved. Level 3,
Level 3 Communications, Level (3) and the Level 3 Logo are either
registered service marks or service marks of Level 3
Communications, LLC and/or one of its Affiliates in the United States and elsewhere. Any other
service names, product names, company names or logos included
herein are the trademarks or service marks of their respective
owners. Level 3 services are provided by subsidiaries of Level 3
Communications, Inc.
Forward-Looking Statement
Some statements
made in this press release are forward-looking in nature and are
based on management's current expectations or beliefs. These
forward-looking statements are not a guarantee of performance and
are subject to a number of uncertainties and other factors, many of
which are outside Level 3's control, which could cause actual
events to differ materially from those expressed or implied by the
statements. Important factors that could prevent Level 3 from
achieving its stated goals include, but are not limited to, the
company's ability to: increase revenue from its services to realize
its targets for financial and operating performance; develop and
maintain effective business support systems; manage system and
network failures or disruptions; avert the breach of its network
and computer system security measures; develop new services that
meet customer demands and generate acceptable margins; manage the
future expansion or adaptation of its network to remain
competitive; defend intellectual property and proprietary rights;
manage risks associated with continued uncertainty in the global
economy; manage continued or accelerated decreases in market
pricing for communications services; obtain capacity for its
network from other providers and interconnect its network with
other networks on favorable terms; successfully integrate future
acquisitions; effectively manage political, legal, regulatory,
foreign currency and other risks it is exposed to due to its
substantial international operations; mitigate its exposure to
contingent liabilities; and meet all of the terms and conditions of
its debt obligations. Additional information concerning these and
other important factors can be found within Level 3's filings with
the Securities and Exchange Commission. Statements in this press
release should be evaluated in light of these important factors.
Level 3 is under no obligation to, and expressly disclaims any such
obligation to, update or alter its forward-looking statements,
whether as a result of new information, future events, or
otherwise.
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Contact:
Chiara Carella
P: +44 (0) 207.343.8314
F: 210.348.1003
E: chiara.carella@frost.com
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