UltiPro Employee File Management Enables Top Professional Services Firm to Grow HR Shared Services Organization
July 22 2019 - 10:00AM
Business Wire
Ultimate Software, a leading global provider of human capital
management (HCM) and employee experience solutions in the cloud,
announced today that UHY Advisors, one of the top professional
services firms in the United States, is using UltiPro and Employee
File Management to support its growing national practice.
UHY provides accounting, tax, and business-consulting services
to clients ranging from middle-market to Fortune 500 companies. The
firm has 18 offices in 10 U.S. states. UHY has been an Ultimate
customer since 2007, using UltiPro for HR, benefits, and payroll,
and responding to executives’ reporting needs through UltiPro
Business Intelligence. Until 2017, UHY used a paper-based filing
system, housing files at three regional offices around the country.
When employee information was needed at the company’s headquarters,
a local HR team member would have to scan and convert an employee
file into an emailable PDF, or even physically mail the entire
folder. During this time, UHY began its evolution from a smaller,
more decentralized firm to a larger, national entity that strived
to operate as a shared-services organization. UHY selected Employee
File Management, and went live in October 2017.
“UltiPro works alongside Employee File Management to advance our
vision of a shared-services organization,” said Jeff Cunningham,
director of information systems at UHY. “Activating direct access
for employees in UltiPro gave them the ability to update forms such
as their direct deposit and tax withholding. As a result, we lifted
part of the burden of data entry and managing paper from local HR
team members and began a process of spreading the workload around
our entire system. With Employee File Management, HR team members
based anywhere can digitize files and add them to the solution, and
easily collaborate on the documents that are inside. These two
solutions have helped make for a more national, cohesive HR
team.”
According to Cunningham, UHY has been able to achieve
significant savings with Employee File Management by eliminating
paper and reducing the HR team’s manual tasks, all while increasing
access to HR documentation which is now secure and accessible 24
hours a day. The company was able to dismantle its regional file
hubs and move everything to the cloud. Furthermore, the Employee
File Management efficiencies that drive its business value are also
helping UHY meet the unique compliance needs of the accounting
industry.
“Employee File Management makes it much easier for us to share
documents with external third parties securely,” said Cunningham.
“In the accounting industry, we must go through a peer-review audit
process to ensure that we have the appropriate accounting standards
internally and for our clients, which also includes the review of
HR records. With Employee File Management, we can share the
appropriate number of files with external auditors, through minimal
time and effort.”
Cunningham noted that UHY’s ability to wrap HR best practices
around Employee File Management is due to the solution’s simple
user experience.
“Employee File Management is the easiest HR solution I’ve
launched,” said Cunningham. “The Ultimate launch team needs about a
week to configure the environment for a new customer. From there,
it’s easy to set up and easy to use. Minimal training was required
on my part for my team to be successful with the solution. In
addition, the customer service around Employee File Management is
among the best I’ve ever worked with. I have access to my Customer
Success Manager whenever I need him, without having to put in a
help ticket and wait for a reply. I’m able to run things by him
during our weekly meeting or shoot him an email, and I know I’ll
get a response quickly. Employee File Management is a great
solution and we’re extremely satisfied with it.”
“Ultimate’s suite of solutions enables HR departments to
establish best practices and boost operational efficiency,” said
Chris Phenicie, chief sales officer, mid-market and strategic, at
Ultimate. “We are pleased to see UHY leverage UltiPro and Employee
File Management to more effectively manage its human capital
transactions, achieve cost and time savings, and position the
business for future growth.”
About Ultimate Software
Ultimate Software is a leading global provider of cloud-based
human capital management and employee experience solutions, with
more than 51 million people records in the cloud. Our award-winning
UltiPro delivers HR, payroll, talent, and time and labor
management, as well as HR service delivery solutions. Founded in
1990, Ultimate is headquartered in Weston, Florida, and employs
more than 5,400 professionals. In 2019, Fortune magazine and Great
Place to Work ranked Ultimate #1 on their Best Workplaces in
Technology list, in the “Large Companies” category, Ultimate’s
fourth consecutive year to top the list. Customer Sales and Service
World Awards recognized Ultimate’s Services team as the #1 Customer
Service Department of the Year in 2018 for companies with 2,500
employees or more across diverse industries. Ultimate has more than
6,400 customers worldwide, including Bloomin’ Brands, Culligan
International, Feeding America, First Horizon National Corporation,
Red Roof, SUBWAY, Texas Roadhouse, and Yamaha Corporation of
America. More information on Ultimate’s products and services can
be found at www.ultimatesoftware.com.
UltiPro is a registered trademark of The Ultimate Software
Group, Inc. All other trademarks referenced are the property of
their respective owners.
Follow Ultimate Software on Twitter:
www.twitter.com/UltimateHCM and on LinkedIn:
https://ulti.pro/LinkedIn
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version on businesswire.com: https://www.businesswire.com/news/home/20190722005377/en/
Ultimate Software, Weston Public Relations Contact: Darlene
Marcroft, 954-331-7444 darlene_marcroft@ultimatesoftware.com or For
Sales Information: Ultimate Software, 800-432-1729 Website:
www.ultimatesoftware.com
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