PFSweb Relocating Dallas Area Customer Call Center to Renaissance Tower in Downtown Dallas
March 06 2012 - 8:00AM
Business Wire
PFSweb, Inc. (Nasdaq: PFSW), an international
provider of end-to-end eCommerce solutions, today announced that it
has entered into a lease for 78,000 square feet of space in the
Renaissance Tower building in the downtown corridor of Dallas,
Texas, which will be the new location of the Company’s North Texas
customer care center. The new facility and its lease structure will
afford greater flexibility to support PFSweb’s growth, seasonal
staffing fluctuations and provide its staff an improved working
environment. The facility provides the ability to expand to up to
1,000 call center seats compared to the Company’s current Plano, TX
facility’s approximately 400 call center seats. The Company
anticipates the official opening of the new customer call center in
April 2012.
PFSweb also announced plans to relocate its headquarters to a
new 95,877 square foot facility in Allen, Texas.
“The new customer call center in Dallas along with our new
headquarters in Allen, Texas, will provide us with the necessary
space to properly expand our operations and support organic and new
business growth. Each lease contains various options for expansion,
contraction, renewal, and termination, along with attractive
economics and municipal incentives which will permit us to enjoy
the use of the space most effectively and economically,” stated
Mark Layton, Chairman and Chief Executive Officer of PFSweb.
PFSweb operates state-of-the-art call centers from its U.S.
facilities located in Texas, and Memphis, Tennessee, and from its
international facilities located in Markham, Ontario, Canada,
Liège, Belgium and Manila, Philippines. The Company also has
distribution facilities with approximately 1.3 million square feet
of space, including facilities in Memphis, Tennessee, Southaven,
Mississippi, Grapevine, Texas, Markham, Ontario, Canada and Liège,
Belgium.
About PFSweb
Iconic brands engage PFSweb to enable their eCommerce
initiatives. PFSweb’s End2End eCommerce® solution includes
interactive marketing services, robust eCommerce technology, global
fulfillment and logistics, high‐touch customer care, financial
services, and order management. PFSweb’s eCommerce solutions
provide international reach and expertise in both
direct‐to‐consumer and business‐to‐business initiatives, supporting
organizations across multiple industries including Procter &
Gamble, LEGO, Carter’s, Lucky Brand Jeans, kate spade new york,
Juicy Couture, AAFES, Riverbed, Ricoh, Hawker Beechcraft Corp,
Roots Canada Ltd., and Xerox. PFSweb is headquartered in Plano, TX
with additional locations in Tennessee, Mississippi, Canada,
Belgium, and the Philippines.
To find out more about PFSweb, Inc. (NASDAQ: PFSW), visit the
company’s website at http://www.pfsweb.com.
The matters discussed herein consist of forward-looking
information under the Private Securities Litigation Reform Act of
1995 and is subject to and involves risks and uncertainties, which
could cause actual results to differ materially from the
forward-looking information. PFSweb's Annual Report on Form 10-K
for the year ended December 31, 2010 and Quarterly Report on Form
10-Q for the three and nine months ended September 30, 2011
identify certain factors that could cause actual results to differ
materially from those projected in any forward looking statements
made and investors are advised to review the Annual and Quarterly
Reports and the Risk Factors described therein. PFSweb undertakes
no obligation to update publicly any forward-looking statement for
any reason, even if new information becomes available or other
events occur in the future. There may be additional risks that we
do not currently view as material or that are not presently
known.
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