Interactive Intelligence (Nasdaq: ININ), a global provider of
unified IP business communications solutions, has announced results
for its fourth quarter and full year ended Dec. 31, 2010.
The company reported 2010 fourth-quarter revenues of $50.7
million, an increase of 41 percent from $35.9 million in the fourth
quarter of 2009. Revenues for 2010 were $166.3 million, an increase
of 27 percent from $131.4 million in 2009.
The financial results noted in this release and the accompanying
financial statements, reflect a change in the company’s
presentation of its revenues, with three revenue lines presented:
product revenues; recurring revenues, which include support and
cloud-based revenues; and services revenues, which include
professional services and education.
Fourth-quarter 2010 financial results compared to fourth quarter
2009 results include:
- Product revenues of $25.0 million, up
38 percent from $18.1 million.
- Recurring revenues of $19.9 million, up
34 percent from $14.8 million.
- Services revenues of $5.7 million, up
91 percent from $3.0 million.
- Gross profit margin of 69.1 percent
versus 69.9 percent.
Full-year 2010 financial results compared to full-year 2009
results include:
- Product revenues of $79.8 million, up
26 percent from $63.3 million.
- Recurring revenues of $68.7 million, up
23 percent from $55.8 million.
- Services revenues of $17.8 million, up
44 percent from $12.3 million.
- Gross profit margins of 69.5 percent
versus 69.6 percent.
“Our fourth-quarter orders were very strong from both new and
existing customers, with good contributions from North America,
Europe and Australia,” said Interactive Intelligence founder and
CEO, Dr. Donald E. Brown. “Particularly impressive was the increase
in the number of our transactions of $250,000 or more, which jumped
from 19 in the fourth quarter of 2009 to 31 in the fourth quarter
of 2010. While order activity propelled product revenue growth,
recurring revenues increased significantly as well. Services
revenue growth was also notable.
“For the year we recorded a 25 percent increase in product
orders from both new and existing customers, and a 150 percent-plus
increase in our cloud-based orders,” Brown said. “We more than
doubled the number of $1 million orders, from nine in 2009 to 19 in
2010, and the number of orders over $250,000, from 55 to 90. We
plan to build on this momentum by continuing to focus on moving
up-market,” Brown said.
For the fourth quarter of 2010, net income on a generally
accepted accounting principles (GAAP) basis was $7.1 million, with
diluted earnings per share (EPS) of $0.37, compared to net income
of $2.5 million, with EPS of $0.14 in the fourth quarter of 2009.
Net income on a non-GAAP* basis for the fourth quarter of 2010 was
$10.4 million, with EPS of $0.54, compared to non-GAAP net income
of $5.1 million and EPS of $0.28 in the fourth quarter of 2009.
For the fourth quarter of 2010, non-GAAP net income and EPS
exclude purchase accounting-related adjustments of $388,000, or EPS
of $0.02, charges for stock-based compensation of $974,000, or EPS
of $0.05, and non-cash income tax expense of approximately $2.0
million, or EPS of $0.10. For the fourth quarter of 2009, non-GAAP
net income and EPS exclude purchase accounting-related adjustments
of $58,000, charges for stock-based compensation of $775,000, or
EPS of $0.04, and non-cash income tax expense of $1.8 million, or
EPS of $0.10.
Net income for 2010 on a GAAP basis was $14.9 million, with EPS
of $0.79, compared to net income of $8.6 million, with EPS of $0.47
in 2009. Net income on a non-GAAP basis was $26.5 million, with EPS
of $1.40, compared to non-GAAP net income of $18.2 million, and EPS
of $1.00 in 2009.
For the full year of 2010, non-GAAP net income and EPS exclude
purchase accounting-related adjustments of $475,000, or EPS of
$0.03, charges for stock-based compensation of $4.0 million, or EPS
of $0.21, and non-cash income tax expense of approximately $7.2
million, or EPS of $0.38. For 2009, non-GAAP net income and EPS
exclude purchase accounting-related adjustments of $232,000, or EPS
of $0.01, charges for stock-based compensation of $3.3 million, or
EPS of $0.18, and non-cash income tax expense of $6.0 million, or
EPS of $0.34.
“Looking forward, we see a healthy pipeline of business,” Brown
said. “We expect 2011 revenues to be boosted by the next major
release of our flagship all-in-one IP communications software
suite, which is due for general availability in the first half of
the year. We anticipate growth in our cloud-based orders, with
increases in both recurring and services revenues. We currently
expect total revenues for 2011 to increase by at least 20 percent,
moving past the $200 million mark.
“Our growth strategy calls for continued investment in our
cloud-based infrastructure, as well as research and development,
and sales and marketing, in order to further capitalize on the
momentum that we have built while achieving a non-GAAP operating
margin of approximately 14 percent,” Brown concluded.
Other 2010 financial highlights include:
- Cash flows from operations of $28.7
million, up from $15.1 million in 2009.
- Deferred revenues totaling $54.1
million as of Dec. 31, 2010, up from $48.2 million as of Dec. 31,
2009.
- The acquisition of Latitude Software
for net cash of $15.3 million in the fourth quarter.
- Cash and investment balances as of Dec.
31, 2010 totaling $85.9 million, up from $65.0 million as of Dec.
31, 2009, with no debt.
The company will host a conference call Friday, Jan. 28 at 8:30
a.m. Eastern time (EST), featuring Dr. Donald E. Brown, and the
company’s CFO, Stephen R. Head. A live Q&A session will follow
opening remarks.
To access the teleconference, please dial 1.877.324.1969 at
least five minutes prior to the start of the call. Ask for the
teleconference by the following name: "Interactive Intelligence
fourth quarter earnings call."
The teleconference will also be broadcast live on the company's
investor relations' page at http://investors.inin.com. An archive
of the teleconference will be posted following the call.
About Interactive Intelligence
Interactive Intelligence Inc. (Nasdaq: ININ) is a global
provider of unified business communications solutions for contact
center automation, enterprise IP telephony, and business process
automation. The company was founded in 1994 and has more than 4,000
customers worldwide. Interactive Intelligence is among Software
Magazine’s 2010 Top 500 Global Software and Services Suppliers, and
Forbes Magazine’s 2010 Best Small Companies in America. The company
is also positioned in the leaders’ quadrant of the Gartner Magic
Quadrant for Contact Center Infrastructure, Worldwide report (Feb.
22, 2010). Interactive Intelligence employs more than 800 people
and is headquartered in Indianapolis, Indiana. It has 19 offices
throughout North America, Latin America, Europe, Middle East,
Africa and Asia Pacific. Interactive Intelligence can be reached at
+1 317.872.3000 or info@inin.com; on the Net: www.inin.com.
* Non-GAAP Measures
The non-GAAP measures shown in this release include revenue
which was not recognized on a GAAP basis due to purchase accounting
adjustments and exclude non-cash stock-based compensation expense
for stock options, the amortization of certain intangible assets
related to acquisitions by the company and non-cash income tax
expense. Reconciliations of these non-GAAP measures to the most
directly comparable GAAP measures are included with the financial
information included in this press release. These measures are not
in accordance with, or an alternative for, GAAP and may be
different from non-GAAP measures used by other companies.
Stock-based compensation expense and amortization of intangibles
related to acquisitions are non-cash and income tax expense is
primarily non-cash. Management believes that the presentation of
non-GAAP results, when shown in conjunction with corresponding GAAP
measures, provides useful information to management and investors
regarding financial and business trends related to the company's
results of operations. Further, management believes that these
non-GAAP measures improve management's and investors' ability to
compare the company's financial performance with other companies in
the technology industry. Because stock-based compensation expense,
non-cash income tax expense amounts and amortization of intangibles
related to acquisitions can vary significantly between companies,
it is useful to compare results excluding these amounts. Management
also uses financial statements that exclude stock-based
compensation expense related to stock options, non-cash income tax
amounts and amortization of intangibles related to acquisitions for
its internal budgets.
This release contains certain forward-looking statements that
involve a number of risks and uncertainties. Among the factors that
could cause actual results to differ materially are the following:
rapid technological changes in the industry; the company's ability
to maintain profitability; to manage successfully its growth; to
manage successfully its increasingly complex third-party
relationships resulting from the software and hardware components
being licensed or sold with its solutions; to maintain successful
relationships with certain suppliers which may be impacted by the
competition in the technology industry; to maintain successful
relationships with its current and any new partners; to maintain
and improve its current products; to develop new products; to
protect its proprietary rights adequately; to successfully
integrate acquired businesses; and other factors described in the
company's SEC filings, including the company's latest annual report
on Form 10-K.
Interactive Intelligence Inc. is the owner of the marks
INTERACTIVE INTELLIGENCE, its associated LOGO and numerous other
marks. All other trademarks mentioned in this document are the
property of their respective owners.
ININ-G
Interactive Intelligence, Inc. Condensed
Consolidated Statements of Income (in thousands, except per
share amounts)
Three Months EndedDecember 31, Year
EndedDecember 31, 2010 2009 2010
2009 (unaudited) (unaudited)
(unaudited) Revenues: Product $ 25,045 $ 18,087 $ 79,817 $
63,327
Recurring 19,898 14,807 68,740 55,798 Services 5,707
2,983 17,758 12,293 Total
revenues 50,650 35,877 166,315
131,418 Costs of revenues: Product 7,369 5,131
23,868 17,452 Recurring 5,223 3,570 16,991 12,913 Services 3,005
2,074 9,788 9,489 Amortization of intangible assets 35
16 83 40 Total
cost of revenues 15,632 10,791
50,730 39,894 Gross profit 35,018
25,086 115,585 91,524
Operating expenses: Sales and marketing 13,134 10,264 47,072
39,141 Research and development 7,786 6,355 28,349 24,103 General
and administrative 4,800 3,688 16,584 13,817 Amortization of
intangible assets 184 9 211
22 Total operating expenses 25,904
20,316 92,216 77,083
Operating income 9,114 4,770 23,369 14,441 Other income
(expense): Interest income, net 111 48 340 281 Other income
(expense) (118 ) (406 ) (1,146 ) 298
Total other income (expense) (7 ) (358 )
(806 ) 579 Income before income taxes 9,107
4,412 22,563 15,020 Income tax expense 2,033
1,893 7,662 6,380 Net income $
7,074 $ 2,519 $ 14,901 $ 8,640
Net income per share: Basic $ 0.39 $ 0.15 $ 0.85 $ 0.51 Diluted
0.37 0.14 0.79 0.47 Shares used to compute net income per
share: Basic 17,956 17,267 17,563 17,096 Diluted 19,302 18,643
18,894 18,268
Interactive Intelligence, Inc.
Reconciliation of Supplemental Financial Information (in
thousands, except per share amounts) Unaudited
Three Months
EndedDecember 31, Year EndedDecember 31,
2010 2009 2010 2009 Net
income, as reported
$
7,074
$
2,519
$
14,901
$
8,640
Purchase accounting adjustments: Increase to revenues: Recurring 80
32 88 100 Services - 1 4 5 Reduction of operating expenses:
Customer Relationships 139 9 166 22 Technology 35 16 83 40
Non-compete agreements 45 - 45 - Acquisition Costs 89
- 89 65 Total 388
58 475 232
Non-cash stock-based compensation expense: Cost of recurring
revenues 93 53 321 239 Sales and marketing 256 238 1,230 1,128
Research and development 297 226 1,178 952 General and
administrative 328 258 1,250
1,003 Total 974 775
3,979 3,322 Non-cash income tax
expense 1,978 1,780 7,176
6,036
Non-GAAP net income $ 10,414 $
5,132 $ 26,531 $ 18,230
Operating
income, as reported $ 9,114 $ 4,770 $ 23,369 $ 14,441 Purchase
accounting adjustments 388 58 475 232 Non-cash stock-based
compensation expense 974 775
3,979 3,322
Non-GAAP operating income $
10,476 $ 5,603 $ 27,823 $ 17,995
Diluted EPS, as reported $ 0.37 $ 0.14 $ 0.79 $ 0.47
Purchase accounting adjustments 0.02 0.00 0.03 0.01 Non-cash
stock-based compensation expense 0.05 0.04 0.21 0.18 Non-cash
income tax expense 0.10 0.10
0.37 0.34
Non-GAAP diluted EPS $ 0.54
$ 0.28 $ 1.40 $ 1.00
Interactive Intelligence, Inc. Condensed Consolidated
Balance Sheets (in thousands)
December 31, 2010 2009
(unaudited) Assets Current assets: Cash and cash
equivalents $ 48,300 $ 48,497 Short-term investments 37,582 16,482
Accounts receivable, net 36,130 32,092 Deferred tax assets, net
5,499 5,808 Prepaid expenses 7,456 5,976 Other current assets
4,989 3,935 Total current assets
139,956 112,790 Property and equipment, net 10,336 8,499 Deferred
tax assets, net 2,765 6,505 Goodwill 11,371 2,842 Intangible
assets, net 11,001 1,343 Other assets, net 803
689 Total assets $ 176,232 $ 132,668
Liabilities and Shareholders' Equity Current liabilities:
Accounts payable and accrued liabilities $ 16,364 $ 11,903 Accrued
compensation and related expenses 6,553 4,946 Deferred product
revenues 3,350 5,567 Deferred services revenues 43,281
36,225 Total current liabilities 69,548 58,641
Deferred revenue 7,420 6,420 Total
liabilities 76,968 65,061
Shareholders' equity: Preferred stock - - Common stock 182 173
Treasury stock - (6,242 ) Additional paid-in-capital 103,547 92,815
Accumulated deficit (4,465 ) (19,139 ) Total
shareholders' equity 99,264 67,607
Total liabilities and shareholders' equity $ 176,232 $
132,668
Interactive Intelligence, Inc.
Condensed Consolidated Statements of Cash Flows (in
thousands) Year EndedDecember
31, 2010 2009 (unaudited) Operating
activities: Net income $
14,901
$ 8,640
Adjustments to reconcile net income to net
cash provided by operating activities:
Depreciation, amortization and other non-cash items
4,621
4,287 Stock-based compensation expense
3,979
3,322 Tax benefits from stock-based payment arrangements (6,285 )
(5,970 ) Deferred income tax (515 ) (1,114 ) Accretion of
investment income (235 ) (149 ) Changes in operating assets and
liabilities: Accounts receivable (2,040 ) (4,497 ) Prepaid expenses
(1,423 ) (439 ) Other current assets (1,054 ) (1,939 ) Other assets
(114 ) 109 Accounts payable and accrued liabilities
10,350
6,534 Accrued compensation and related expenses
1,370
1,460 Deferred product revenues
(2,329
) 918 Deferred services revenues
7,471
3,921
Net cash provided by operating activities
28,697
15,083
Investing activities:
Sales of available-for-sale investments
21,815
14,300 Purchases of available-for-sale investments (42,978 )
(19,815 ) Purchases of property and equipment (5,478 ) (1,912 )
Acquisition of intangible and other
assets, net of cash and cash equivalents acquired
(15,328
) (2,249 ) Net cash used in investing activities
(41,969 ) (9,676 )
Financing activities:
Proceeds from stock options exercised
6,440
2,163 Proceeds from issuance of common stock
350
252 Tax benefits from stock-based payment arrangements
6,285
5,970 Net cash provided by financing
activities
13,075
8,385 Net (decrease) increase in cash
and cash equivalents (197 ) 13,792 Cash and cash equivalents,
beginning of period
48,497
34,705 Cash and cash equivalents, end of
period $
48,300
$ 48,497
Cash paid during the period
for: Interest $
1
$ - Income taxes
853
743
Other non-cash item: Purchases of property and
equipment payable at end of period $ (23 ) $ 29
Condensed Consolidated Statements of Income - GAAP (in
thousands, except per share amounts) (unaudited)
2009 2010
Q1 Q2 Q3 Q4
Total Q1 Q2 Q3
Q4 Total
Revenues: Product $ 13,080 $ 16,558 $ 15,602 $
18,087 $ 63,327 $ 15,786 $ 18,315 $ 20,671 $ 25,045 $ 79,817
Recurring 13,403 13,245 14,343 14,807 55,798 15,925 16,322 16,595
19,898 68,740 Services 2,993 3,092
3,225 2,983
12,293 3,312 4,174
4,565 5,707
17,758 Total revenues 29,476
32,895 33,170 35,877
131,418 35,023
38,811 41,831
50,650 166,315 Costs of revenues:
Product 3,528 4,841 3,952 5,131 17,452 4,799 5,502 6,198 7,369
23,868 Recurring 2,975 3,190 3,178 3,570 12,913 3,423 4,043 4,302
5,223 16,991 Services 2,527 2,518 2,370 2,074 9,489 2,174 2,144
2,465 3,005 9,788 Amortization of intangibles -
8 16 16
40 16 16
16 35
83 Total cost of revenues 9,030
10,557 9,516
10,791 39,894 10,412
11,705 12,981
15,632 50,730 Gross profit
20,446 22,338
23,654 25,086 91,524
24,611 27,106
28,850 35,018
115,585 Operating expenses: Sales and marketing 9,214 9,965
9,698 10,264 39,141 10,352 11,480 12,106 13,134 47,072 Research and
development 5,626 5,986 6,136 6,355 24,103 6,425 6,945 7,193 7,786
28,349 General and administrative 3,189 3,404 3,536 3,688 13,817
3,836 4,013 3,935 4,800 16,584 Amortization of intangibles -
4 9
9 22 9 9
9 184
211 Total operating expenses 18,029
19,359 19,379
20,316 77,083 20,622
22,447 23,243
25,904 92,216 Operating
income 2,417 2,979
4,275 4,770 14,441
3,989 4,659 5,607
9,114 23,369 Other
income (expense): Interest income, net 108 73 52 48 281 42 67 120
111 340 Other income (expense) (424 ) 649
479 (406 )
298 (775 ) (590 ) 337
(118 ) (1,146 ) Total other
income (expense) (316 ) 722
531 (358 ) 579
(733 ) (523 ) 457
(7 ) (806 ) Income before income taxes 2,101
3,701 4,806 4,412 15,020 3,256 4,136 6,064 9,107 22,563 Income tax
expense 878 1,604
2,005 1,893 6,380
1,388 1,680 2,561
2,033 7,662 Net
income $ 1,223 $ 2,097 $ 2,801
$ 2,519 $ 8,640 $ 1,868 $
2,456 $ 3,503 $ 7,074 $
14,901 Net income per share: Basic $ 0.07 $ 0.12 $
0.16 $ 0.15 $ 0.51 $ 0.11 $ 0.14 $ 0.20 $ 0.39 $ 0.85 Diluted $
0.07 $ 0.12 $ 0.15 $ 0.14 $ 0.47 $ 0.10 $ 0.13 $ 0.19 $ 0.37 $ 0.79
Shares used to compute net income per share: Basic 16,948
17,015 17,148 17,267 17,096 17,320 17,445 17,524 17,956 17,563
Diluted 17,635 18,070 18,486 18,643 18,268 18,708 18,772 18,695
19,302 18,894
Condensed Consolidated Statements of
Income - Non-GAAP (in thousands, except per share
amounts) (unaudited) 2009 2010 Q1
Q2 Q3 Q4
Total Q1 Q2 Q3
Q4 Total Revenues: Product $ 13,080 $
16,558 $ 15,602 $ 18,087 $ 63,327 $ 15,786 $ 18,315 $ 20,671 $
25,045 $ 79,817 Recurring 13,403 13,271 14,385 14,839 55,898 15,932
16,323 16,595 19,978 68,828 Services 2,993
3,093 3,228 2,984
12,298 3,314
4,175 4,566 5,707
17,762 Total revenues 29,476
32,922 33,215
35,910 131,523
35,032 38,813 41,832
50,730 166,407
Costs of revenues: Product 3,528 4,841 3,952 5,131 17,452 4,799
5,502 6,198 7,369 23,868 Recurring 2,910 3,140 3,107 3,517 12,674
3,344 3,980 4,216 5,130 16,670 Services 2,527
2,518 2,370 2,074
9,489 2,174
2,144 2,465 3,005
9,788 Total cost of revenues 8,965
10,499 9,429
10,722 39,615
10,317 11,626 12,879
15,504 50,326
Gross profit 20,511 22,423
23,786 25,188
91,908 24,715 27,187
28,953 35,226
116,081 Operating expenses: Sales and
marketing 8,906 9,735 9,346 10,026 38,013 10,028 11,162 11,774
12,878 45,842 Research and development 5,381 5,759 5,881 6,129
23,150 6,127 6,647 6,908 7,489 27,171 General and administrative
2,960 3,134 3,226
3,430 12,750
3,525 3,728 3,609
4,383 15,245 Total
operating expenses 17,247 18,628
18,453 19,585
73,913 19,680 21,537
22,291 24,750
88,258 Operating income 3,264
3,795 5,333
5,603 17,995 5,035
5,650 6,662 10,476
27,823 Other income (expense): Interest
income, net 108 73 52 48 281 42 67 120 111 340 Other income
(expense) (424 ) 649 479
(406 ) 298 (775 )
(590 ) 337 (118 )
(1,146 ) Total other income (expense) (316 )
722 531
(358 ) 579 (733 ) (523 )
457 (7 ) (806 )
Income before income taxes 2,948 4,517 5,864 5,245 18,574 4,302
5,127 7,119 10,469 27,017 Income tax expense 79
60 92 113
344 147 133
151 55
486 Net income $ 2,869 $ 4,457
$ 5,772 $ 5,132 $ 18,230
$ 4,155 $ 4,994 $ 6,968 $
10,414 $ 26,531 Net income per share:
Basic $ 0.17 $ 0.26 $ 0.34 $ 0.30 $ 1.07 $ 0.24 $ 0.29 $ 0.40 $
0.58 $ 1.51 Diluted 0.16 0.25 0.31 0.28 1.00 0.22 0.27 0.37 0.54
1.40 Shares used to compute net income per share: Basic
16,948 17,015 17,148 17,267 17,096 17,320 17,445 17,524 17,956
17,563 Diluted 17,635 18,070 18,486 18,643 18,268 18,708 18,772
18,695 19,302 18,894
Supplemental Data
(Dollars in thousands) 2009 2010 Q1
Q2 Q3 Q4
Total Q1 Q2 Q3
Q4 Total
Non-GAAP
Adjustments:
Purchase accounting adjustments: Increase to revenues: Recurring $
- $ 26 $ 42 $ 32 $ 100 $ 7 $ 1 $ - $ 80 $ 88 Services - 1 3 1 5 2 1
1 4 Reduction of operating expenses: Customer Relationships
- 4 9 9 22 9 9 9 139 166 Technology - 8 16 16 40 16 16 16 35 83
Non-compete agreements - - - - - - - - 45 45 Acquisition Costs
- 52 13
- 65 -
- - 89
89 Total purchase accounting
adjustments $ - $ 91 $ 83
$ 58 $ 232 $ 25 $ 27
$ 26 $ 388 $ 475
Stock-Based Compensation Expense: Costs of recurring revenues $ 65
$ 50 $ 71 $ 53 $ 239 $ 79 $ 63 $ 86 $ 93 $ 321 Sales and marketing
308 230 352 238 1,128 324 318 332 256 1,230 Research and
development 245 227 254 226 952 298 298 285 297 1,178 General and
administrative 229 218
298 258 1,003
311 285 326
328 1,250 Total $
847 $ 725 $ 975 $ 775
$ 3,322 $ 1,012 $ 964
$ 1,029 $ 974 $ 3,979
Non-cash income tax expense $ 799 $ 1,544
$ 1,913 $ 1,780 $ 6,036
$ 1,241 $ 1,547 $ 2,410
$ 1,978 $ 7,176
Other
Information:
Margins (GAAP): Product 73.0 % 70.8 % 74.7 % 71.6 % 72.4 % 69.6 %
70.0 % 70.0 % 70.6 % 70.1 % Recurring 77.8 % 75.9 % 77.8 % 75.9 %
76.9 % 78.5 % 75.2 % 74.1 % 73.8 % 75.3 % Services 15.6 % 18.6 %
26.5 % 30.5 % 22.8 % 34.4 % 48.6 % 46.0 % 47.3 % 44.9 % Overall
69.4 % 67.9 % 71.3 % 69.9 % 69.6 % 70.3 % 69.8 % 69.0 % 69.1 % 69.5
% Year-over-year Revenue Growth (GAAP): Product -12.2 % 7.6
% 5.7 % 17.1 % 4.7 % 20.7 % 10.6 % 32.5 % 38.5 % 26.0 % Recurring
14.3 % 6.0 % 15.8 % 15.9 % 13.0 % 18.8 % 23.2 % 15.7 % 34.4 % 23.2
% Services 4.9 % 13.3 % 10.9 % -1.5 % 6.7 % 10.7 % 35.0 % 41.6 %
91.3 % 44.5 % Overall 0.0 % 7.5 % 10.4 % 14.8 % 8.2 % 18.8 % 18.0 %
26.1 % 41.2 % 26.6 % Orders: Over $1 million - 3 4 2 9 3 2 9
5 19 Between $250,000 and $1 million 10 11 8 17 46 11 18 16 26 71
Number of new customers 62 78 67 72 279 71 62 48 77 258
Average new customer order: Overall $ 98 $ 115 $ 174 $ 187 $
144 $ 135 $ 178 $ 318 $ 225 $ 206 CaaS 260 35 1,233 47 465 535 446
617 139 401
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