The Mosaic Company and iGATE Patni Strengthen Partnership With Global Service Desk Deal
October 25 2011 - 1:23AM
iGATE Patni, the integrated technology and operations brand
providing Business Outcomes-based solutions, today announced that
it is extending its multi-million-dollar, multi-year contract with
the The Mosaic Company (NYSE:MOS) to provide Global Service Desk
support in English, Latin American, and APAC languages. The Mosaic
Company is one of the world's leading producers and marketers of
concentrated phosphate and potash crop nutrients. iGATE Patni will
leverage its delivery center in Pensacola, Florida, to deliver
English language support to Mosaic worldwide users. In line
with the joint initiative of iGATE Patni and Mosaic, the engagement
is expected to generate additional jobs in Pensacola center which
currently employs more than 200 people.
The Mosaic Company is the top producer of concentrated phosphate
and potash crop nutrients in the world with 7,700 people worldwide,
distribution facilities in 10 countries and servicing customers in
30 countries. Mosaic's business engages in every phase of crop
nutrition development, from the mining of resources to the
production of crop nutrients, feed and industrial products for
customers around the globe.
As part of the Global Service Desk support engagement, iGATE
Patni will also provide multi-lingual support in English,
Portuguese, Spanish and Mandarin through its global delivery
centers. The deal will help improve Mosaic's IT performance to
business. iGATE Patni also delivers SAP implementation and support,
testing and DBA support services to The Mosaic Company.
Doug Mills, CIO, The Mosaic Company, said, "We are
committed to providing our users across the world best-in-class
global support services. Working with iGATE Patni allows us to
establish 24x7 global support model to deliver improved customer
service in multiple languages, enhanced service levels and business
continuity. We chose iGATE Patni because of its clear commitment to
our partnership, flexibility and proven technical and domain
expertise."
"We are delighted that The Mosaic Company has partnered
with iGATE Patni to deliver world-class standardized service desk
experience to its global users in multiple languages across a
diverse application portfolio," said Robert Massie, Head of Sales
for North America, iGATE Patni. "This strengthened engagement is
testimony to our strategic relationship with The Mosaic Company; a
relationship built on customer centricity and aligned business
goals. In line with our joint vision, this engagement will create
employment opportunities in U.S. The deal also reflects increasing
globalization of services requiring smart-sourcing and hybrid
delivery models."
About The Mosaic Company
The Mosaic Company is one of the world's leading producers and
marketers of concentrated phosphate and potash crop nutrients.
Mosaic is a single-source provider of phosphate and potash
fertilizers and feed ingredients for the global agriculture
industry. More information on the company is available at
www.mosaicco.com.
About iGATE Patni
'iGATE Patni' is the common brand identity of two organizations
— iGATE Corporation (Nasdaq:IGTE) and Patni Computer Systems
Limited (Patni). With iGATE having acquired a majority stake in
Patni, the two companies, under the common brand iGATE Patni,
jointly provide full-spectrum consulting, technology and business
process outsourcing, and product engineering services on a Business
Outcomes-based model. Armed with over three decades of IT Services
experience and powered by the iTOPS (Integrated Technology and
Operations) platform, iGATE Patni's multi-location global
organization with a talent pool of 26,000+ people, consistently
delivers effective solutions to over 360 Fortune 1000 clients
spanning across verticals like: banking & financial services;
insurance & healthcare; life sciences; manufacturing, retail,
distribution & logistics; media, entertainment leisure &
travel; communication, energy & utilities; public sector; and
independent software vendors. Visit: www.igatepatni.com
iGATE Corporation is listed on NASDAQ (IGTE), and Patni Computer
Systems Limited on the Bombay Stock Exchange (532517), the National
Stock Exchange of India (PATNI) and NYSE (PTI).
The iGATE Patni brand logo is available at
http://www.globenewswire.com/newsroom/prs/?pkgid=5150
Safe
Harbor:
Certain statements in this release concerning our future growth
prospects are forward-looking statements, which involve a number of
risks, and uncertainties that could cause actual results to differ
materially from those in such forward-looking statements. The
risks and uncertainties relating to these statements include, but
are not limited to, risks and uncertainties regarding fluctuations
in earnings, our ability to manage growth, intense competition in
IT services including those factors which may affect our cost
advantage, wage increases in India, our ability to attract and
retain highly skilled professionals, time and cost overruns on
fixed-price, fixed-time frame contracts, client concentration,
restrictions on immigration, our ability to manage our
international operations, reduced demand for technology in our key
focus areas, disruptions in telecommunication networks, liability
for damages on our service contracts, the success of the companies
in which iGATE and Patni have made strategic investments,
withdrawal of governmental fiscal incentives, political
instability, legal restrictions on raising capital or acquiring
companies outside India, and unauthorized use of our intellectual
property and general economic conditions affecting our industry.
Additional risks relating to us are set forth in the iGATE Annual
Report on Form 10-K for the fiscal year ended December 31, 2010, as
well as its other reports filed with the Securities and Exchange
Commission. Actual results may differ materially from those
contained in the forward-looking statements in this press release.
Any forward-looking statements are based on information currently
available to us and we assume no obligation to update these
statements as circumstances change.
CONTACT: Prabhanjan Deshpande "PD"
Corporate Communication and Media Relations
PD@igatepatni.com
+91 80 4104 5006
PAN Communications
Mike O'Connell / Gene Carozza
igatepatni@pancomm.com
617-502-4300
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