Bank Austria Delivers 'SmartBanking' Using Citrix GoToMeeting with HDFaces
October 06 2011 - 8:00AM
Business Wire
Bank Austria, a member of UniCredit Group and Austria’s largest
financial institution, has chosen the web conferencing solution
Citrix® GoToMeeting® with HDFaces™ and the chat solution Citrix®
GoToAssist® FastChat™ to offer online consultancy services via
webcam to its customer base. “We aim to offer our customers all
available communication channels to get in contact with us. Using
online meetings our customers are able to say, ‘I would like a
thorough consultation but, whenever and wherever it is suitable for
me,’” explains Roman Chromik, Head of Mass Market at Bank
Austria.
GoToMeeting® with HDFaces™ provides the highest resolution video
conferencing quality available on the market: up to six streams are
provided at a resolution of 640p x 480p each, for a total maximum
resolution of 1920p x 960p. It enables a telepresence-like meeting
experience, simply by using a webcam and an Internet
connection.
Bank Austria will be using Citrix® solutions as part of its
SmartBanking strategy to consult with retail customers. As trust is
the foundation for effective product sales, especially in
investment consulting, only a solution with integrated video, which
makes their customers feel like being in a face-to-face meeting
with their bank advisor, was eligible for the financial
institution.
“The advantage of GoToMeeting is its ease of use. Our customers
don’t need any specific prior knowledge, no installation is
required and everyone can simply join an online meeting at a click
of a button. From my point of view, the user experience is great,”
says Thomas Schwella, project coordinator SmartBanking Innovation
Team.
Due to strict legal requirements, the security aspect was of
utmost importance for Bank Austria. GoToMeeting® is one of the most
secure web conferencing products available and offers a
high-standard security system with true end-to-end encryption, a
high-availability hosted service infrastructure and an intuitive
user interface providing a maximum of confidentiality, integrity
and data availability.
Bank Austria chose the Citrix® web conferencing solution due to
its sophisticated security system, the innovation power of a global
company and its 24/7 support. Roman Chromik, “Citrix provides very
good support throughout the full decision-making process and we
appreciated their financial services experience.”
Related Links
- Citrix® GoToMeeting® with HDFaces™
Transforms Business Collaboration
- GoToMeeting with HDFaces TV
Commercial
- GoToMeeting with HDFaces Fact
Sheet
- Citrix® Expands Mobile Workforce App
Lineup with Free GoToMeeting App for Android™ Users
- Citrix GoToAssist Debuts Remote Support
App for salesforce.com
Follow Us Online
- Citrix GoToMeeting on
Facebook: http://www.facebook.com/GoToMeeting
- Citrix GoToAssist on Facebook:
http://www.facebook.com/GoToAssist
- Citrix GoToMeeting on
Twitter: http://twitter.com/gotomeeting
- Citrix GoToAssist on Twitter:
http://twitter.com/gotoassist
- Workshifting
blog: http://workshifting.com
About Citrix Systems, Inc.
Citrix Systems, Inc. (NASDAQ:CTXS) is a leading provider of
virtual computing solutions that help companies deliver IT as an
on-demand service. Founded in 1989, Citrix combines virtualization,
networking, and cloud-computing technologies into a full portfolio
of products that enable virtual workstyles for users and virtual
datacenters for IT. More than 230,000 organizations worldwide rely
on Citrix to help them build simpler and more cost-effective IT
environments. Citrix partners with over 10,000 companies in more
than 100 countries. Annual revenue in 2010 was $1.87 billion.
The Online Services Division of Citrix provides secure,
easy-to-use cloud-based solutions that enable people to work from
anywhere with anyone. Whether using GoToMeeting® to hold
online meetings, GoToWebinar® to conduct larger web
events, GoToTraining® to train customers or
employees, GoToMyPC® to access and work on a remote Mac® or
PC, GoToAssist® to support customers or GoToManage® for
IT support and management, businesses and individuals are
increasing productivity, decreasing travel costs and improving
sales, training, and service on a global basis. For more
information, visit www.citrixonline.com.
Citrix®, GoToMeeting®, GoToWebinar®, GoToTraining®, GoToMyPC®,
GoToManage® and GoToAssist® are trademarks of Citrix Systems, Inc.
and/or one or more of its subsidiaries, and may be registered in
the U.S. Patent and Trademark Office and in other countries. All
other trademarks and registered trademarks are property of their
respective owners.
Citrix Systems (NASDAQ:CTXS)
Historical Stock Chart
From May 2024 to Jun 2024
Citrix Systems (NASDAQ:CTXS)
Historical Stock Chart
From Jun 2023 to Jun 2024