Kimball Electronics Wins 2021 Highest Overall Customer Service Excellence Award
April 06 2021 - 4:53PM
Kimball Electronics, Inc. (Nasdaq: KE) was honored for achieving
the Highest Overall Customer Rating in CIRCUITS ASSEMBLY’S 2021
Service Excellence Awards. CIRCUITS ASSEMBLY, a leading industry
publication covering the mixed-technology electronics assembly
marketplace, recognized companies that received the highest
customer service ratings, as judged by their own customers, during
a virtual ceremony on April 6, 2021. The awards are presented to
outstanding Electronics Manufacturing Services (EMS) providers, as
well as to suppliers of electronics assembly equipment, materials,
and software.
The award results, based solely on direct customer input, are an
indication of outstanding achievement in service excellence.
Customers of the participants rated EMS providers in five service
categories: Quality, Dependability/Timely Delivery, Responsiveness,
Value for Price, and Technology. Kimball Electronics was honored
for achieving the Highest Overall Customer Rating in all five
service categories for EMS companies with annual sales over $500
million.
“Our commitment to exceptional service has helped us build
lasting relationships. Thank you to our customers for
choosing Kimball Electronics as your partner of choice.
Congratulations to all our team members around the globe for living
our guiding principles, keeping themselves and others safe so that
we could deliver life-saving devices through this pandemic. We are
honored that our customers recognize the Kimball team is fulfilling
our purpose, ‘Creating Quality for Life,’ while consistently
meeting our customers’ expectations in the face of global
challenges,” stated Kathy Thomson, Vice President, Global Business
Development and Design Services for Kimball Electronics.
Don Charron, Chief Executive Officer of Kimball Electronics,
stated, “Being recognized by CIRCUITS ASSEMBLY for our service
excellence is especially gratifying this year given the challenges
brought on by the pandemic. Because of the resilience, hard
work, and dedication of our people, we were able to overcome those
challenges and keep our promises to our customers.”
“Living our guiding principles gives us a strong sense of
purpose to help build success for all our stakeholders and to
always ‘do the right thing.’ This past year, our associates
around the world demonstrated their passion to help us carry out
our mission as an ‘Essential Business’ by manufacturing assemblies
for several of our customers’ products that were also deemed
‘essential’ during the pandemic. I am so proud of our people.
We had to step up and we did,” continued Charron.
Kimball Electronics has participated in the Service Excellence
Awards for the past seven consecutive years, winning awards for
excellence in multiple categories of Quality, Dependability/Timely
Delivery, Responsiveness, Value for Price, and Technology in 2015,
2016, 2017, and 2019. Kimball Electronics has won the award for
Highest Overall Customer Rating in 2014, 2018, 2020 and now in
2021!
This is the 29th year CIRCUITS ASSEMBLY has sponsored the awards
program.
About Kimball Electronics, Inc.Kimball
Electronics is a multifaceted manufacturing solutions provider of
electronics and diversified contract manufacturing services to
customers around the world. From our operations in the United
States, China, India, Japan, Mexico, Poland, Romania, Thailand, and
Vietnam, our teams are proud to provide manufacturing services for
a variety of industries. Recognized for a reputation of excellence,
we are committed to a high-performance culture that values personal
and organizational commitment to quality, reliability, value,
speed, and ethical behavior. Kimball Electronics, Inc. (Nasdaq: KE)
is headquartered in Jasper, Indiana.
To learn more about Kimball Electronics, visit:
www.kimballelectronics.com.
Lasting relationships. Global
success.
CONTACT:Mary Leah SiegelDirector of Marketing &
ResearchTelephone: 812.634.4000E-mail:
kemarketing@kimballelectronics.com
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