CareCloud and Delaney Radiology Celebrate 10-Year Transformative Partnership
September 19 2023 - 9:00AM
CareCloud, Inc. (Nasdaq: CCLD, CCLDP, CCLDO), a leader in
healthcare technology solutions for medical practices and health
systems nationwide, commemorates a decade-long partnership with
Delaney Radiology and the indispensable role played by CareCloud's
release of information (ROI) program throughout the past 10
years. This enduring collaboration has helped transform Delaney
Radiology's operations, empowering them to streamline their medical
records processes and channel their resources towards providing
unparalleled patient care.
The Delaney Radiology facility offers a wide
range of cutting-edge services, including various medical imaging
services and screenings. As a leading radiology center, Delaney
Radiology handles a substantial volume of medical records requests
from attorneys, disability agencies, and liability insurances.
Managing these requests is typically a labor-intensive and
non-billable task for most healthcare practices.
Ten years ago, Delaney Radiology made the
strategic decision to partner with CareCloud and enlist their ROI
division to handle the intricate task of processing medical records
requests. CareCloud's ROI program offered a comprehensive set of
advantages that significantly alleviated the administrative burden
on Delaney Radiology's staff:
- Efficient
Processing: CareCloud's ROI division takes care of all
aspects of medical records requests, including correspondence and
follow-up calls with attorney offices, disability agencies, and
liability insurances. This allows Delaney Radiology's medical
records personnel to focus on their core responsibilities, such as
continuing care issues, enhancing operational efficiency.
- Cost-Free Service:
CareCloud's ROI program incurs no costs to the healthcare practice.
All fees associated with the service are billed by CareCloud to the
requesting agencies and are paid directly to CareCloud, ensuring
that Delaney Radiology benefits from the service without any
financial outlay.
- Time and Labor
Savings: By entrusting their ROI needs to CareCloud,
Delaney Radiology has saved significant time, labor, and
frustration. The ability to allocate personnel to other critical
tasks has increased overall productivity within the practice.
- Reduced Risk
Exposure: CareCloud's ROI program also provides peace of
mind by assuming liability for its handling of protected health
information (PHI). This proactive approach limits Delaney
Radiology's exposure to risks associated with PHI management.
Robin Marshall, director of accounts receivable
at Delaney Radiology, expressed their satisfaction with the
partnership. "CareCloud's release of information program has been a
game-changer for our practice," Marshall stated. "It has saved us
substantial time and money in labor costs, allowing us to focus on
delivering top-notch radiology services. We trust CareCloud
implicitly due to their exceptional service quality and
professionalism."
Marshall's positive experience with CareCloud's
ROI services even led her to recommend CareCloud to another
radiology practice. This word-of-mouth referral emphasizes the
confidence and trust that Delaney Radiology has in CareCloud's
capabilities.
For more information about CareCloud's
comprehensive suite of technology-enabled services and solutions,
visit carecloud.com/solutions.
About
CareCloudCareCloud (Nasdaq: CCLD, CCLDP, CCLDO)
brings disciplined innovation to the business of healthcare. Our
suite of technology-enabled solutions helps clients increase
financial and operational performance, streamline clinical
workflows and improve the patient experience. More than 40,000
providers count on CareCloud to help them improve patient care
while reducing administrative burdens and operating costs. Learn
more about our products and services, including revenue cycle
management (RCM), practice management (PM), electronic health
records (EHR), business intelligence, patient experience management
(PXM) and digital health, at www.carecloud.com.
Follow CareCloud on LinkedIn, Twitter and Facebook.
SOURCE CareCloud
Company Contact:Bill KornChief Strategy
OfficerCareCloudbkorn@carecloud.com
Investor Contact:Asher DewhurstICR
WestwickeCareCloudIR@westwicke.com
Media Inquiries:Alexis FeinbergICR
WestwickeCareCloudPR@westwicke.com
CareCloud (NASDAQ:CCLD)
Historical Stock Chart
From Apr 2024 to May 2024
CareCloud (NASDAQ:CCLD)
Historical Stock Chart
From May 2023 to May 2024