LOWELL, Mass., May 4, 2015 /PRNewswire/ -- Jabra North America(NA) announced today the
availability of two new upgraded products for the contact center –
the Jabra BIZ™ 2400II premium headset and the LINK™ 860 digital
amplifier. Jabra NA also announced Jabra Advantage on Demand--a new
subscription based services offering developed specifically with
contact center in mind. Together, these announcements reinforce the
brand's commitment to its core contact center business and bolster
its vision of headset deployments as a total solution of hardware,
software and services bundled together.
"Jabra's commitment to continuously improving upon our industry
leading contact center products and feature-rich headset solutions
is well balanced by our belief that the services supporting headset
deployments are what ultimately create successful customer
outcomes," said senior director of North America marketing Kelly Myers said. "Jabra approaches mission
critical deployments with a 'service first' philosophy. We don't
view headset deployments as ending with an invoice. At Jabra, we're
experts in headset design and manufacture – we're one of the
world's experts in hearing and sound – and this expertise has
taught us that successful deployments are largely about the actual
people who end up using our products, not just the products we sell
them."
Jabra's BIZ 2400II premium headset was designed for those
contact centers that fully embrace the idea that their agents are
their brand's front line ambassadors. The Jabra Biz 2400II adds an
Ultra Noise Cancelling microphone, acoustic shock protection,
enhanced speakers and more comfortable padding to its already
existing best-in-class features. Available in a variety of wearing
styles, the Jabra BIZ 2400II quick disconnect version is currently
available while the USB versions will begin shipping in June,
2015. More at www.jabra.com/biz2400II.
Jabra's LINK 860 digital amplifier was built to reduce down-time
by improving upon our previous iterations of digital amplifiers
with a seamless switching capability between PC and telephone mode
via an easy to access button on top of the unit. The Jabra LINK860
also features a fully integrated volume control that synchronizes
with the user's PC as well as manages volume for desk phones. This
USB-connected digital amplifier requires no batteries thereby
reducing field maintenance issues. The Jabra LINK 860 will be
available in July, 2015.
Jabra's Advantage on Demand subscription based service now
features a contact center option that gives its United States customers the option to avoid
large up-front capital expenses usually associated with large
headset purchases. Customers can now use their new headsets with a
single low monthly per-headset fee. Under this new offering, Jabra
will remove and replace the customer's current headsets with any of
a wide selection of the brand's most popular corded and wireless
headsets. For more information on Jabra Advantage on Demand visit
www.Jabra.com/AOD.
For attendees of the Contact Center Expo Show in Orlando, FL, running from May 4-7, 2015, please visit Jabra at booth #442
to learn more about these and other contact center products and
solutions – or visit us online at Jabra.com.
About Jabra
Jabra is the brand of GN Netcom, a subsidiary of GN Store Nord
A/S (GN) - listed on NASDAQ OMX. Jabra employs approximately 950
people worldwide and in 2014 produced an annual revenue which
amounted to DKK 2,871 million
(approximately US$478). Jabra is a
world leader in the development, manufacturing, and marketing of a
broad range of communications and audio solutions. With a
reputation for innovation, reliability, and ease of use that goes
back more than two decades, Jabra's consumer and business divisions
produce corded and wireless headsets, plus mobile and in-office
speakerphones that empower individuals and businesses through
increased freedom of movement, comfort, and functionality.
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SOURCE Jabra