Pitney Bowes Launches Same-Day Delivery With SendPro Setting New industry Standard
December 01 2020 - 8:00AM
Business Wire
New Delivery Assurance service gives businesses
peace-of-mind for time-critical packages
Pitney Bowes Inc. (NYSE: PBI), a global technology company that
provides commerce solutions in the areas of ecommerce, shipping,
mailing and financial services, today announced the launch of
Pitney Bowes Same-Day Delivery through its cloud-based SendPro®
Online sending platform. Setting a new industry standard, Pitney
Bowes Same-Day Delivery raises the bar for cost-effective expedited
services by providing access to a curated network of Pitney Bowes
service providers, through a single shipping platform. Now, Small-
and Medium-Sized businesses can offer outstanding service levels
and meet increasingly high shipping expectations. Also launching
today is SendPro® Delivery Assurance, a domestic delivery service
for USPS® Priority Mail business customers which, in the event of a
shipment being delayed, enables the sender to request a credit for
a shipping label charge. The new services offer greater choice,
visibility and peace-of-mind to businesses managing time-critical
shipments while keeping costs down.
Jason Dies EVP and President Sending Technology Solutions,
Pitney Bowes said, “For one hundred years, businesses have trusted
us to help them connect with their customers and partners using
innovative technology and services. Pitney Bowes Same-Day Delivery
and SendPro Delivery Assurance represent the next exciting stage in
this evolution as we take a step further from our competitors to
offer compelling, reliable and differentiated services that add
value and delight our clients, accessible through a single powerful
sending platform.”
SendPro Online and SendPro device customers using the popular
all-in-one sending platform can seamlessly access rates, track
shipments and monitor spend for all shipping activities across
carriers and services, providing clear visibility of costs and
activity whether sending from a traditional workplace or remote
location. With carrier networks currently under pressure to manage
phenomenal volumes, Same-Day Delivery gives businesses an
alternative channel for high-priority shipments, while Delivery
Assurance offers confidence that packages which do not arrive on
time are eligible for a credit.
To access Pitney Bowes Same-Day Delivery, users simply enter
their shipment details and SendPro Online matches the user’s
shipment with the most cost-effective option whenever possible,
providing dependable delivery with an average two-hour door-to-door
delivery window**. Senders can compare overnight and other same-day
services from Pitney Bowes service providers and select the service
which best meets their requirements. Users can opt to receive SMS
text updates and track deliveries on an interactive map and for
further reassurance can choose to receive complimentary
proof-of-delivery options.
When SendPro Delivery Assurance is selected, if a USPS® Priority
Mail package does not arrive on time, the customer can request a
credit for the shipping label charge. It also provides shippers
with:
- Free package pickup service at their home or office
- Free USPS Tracking
- Up to $50 of insurance with most shipments
- No surcharges for fuel or residential, rural and regular
Saturday delivery
With parcel shipping continuing to rise in the US - reaching
14.7 billion parcels in 2019 according to the latest Pitney Bowes
Parcel Shipping Index - accessing a choice of services from
multiple carriers is key to managing increasing shipping costs.
SendPro Online, part of Pitney Bowes’ family of award-winning
SendPro sending technologies, is specifically designed to drive
value and reduce complexity in business sending.
*Delivery Assurance: excluding the cost of extra services.
**Same-Day Delivery: two-hour door-to-door delivery on average
for parcels or packages weighing up to fifty pounds, up to $500 in
value to be delivered in a radius of up to fifty miles. Same-Day
Delivery services provided by Pitney Bowes service providers.
About The 100 Year History of Pitney Bowes
On April 23, 1920, Arthur Pitney, the inventor, and Walter
Bowes, the promoter, founded The Pitney Bowes Postage Meter
Company. Over the next 100 years, the combination of creativity
with business acumen enabled Pitney Bowes to pioneer innovations
for over one million clients through several decades – beginning
with the postage meter to pushing the boundaries of global
ecommerce. The Pitney Bowes centennial commitment continues to put
the client first with sustainable innovation created by exceptional
people who have deep ties to our communities and driven by a
culture of doing the right thing the right way. For additional
information visit Pitney Bowes:
https://www.pitneybowes.com/us/newsroom/100.html.
About Pitney Bowes
Pitney Bowes (NYSE:PBI) is a global technology company providing
commerce solutions that power billions of transactions. Clients
around the world, including 90 percent of the Fortune 500, rely on
the accuracy and precision delivered by Pitney Bowes solutions,
analytics, and APIs in the areas of ecommerce fulfillment, shipping
and returns; cross-border ecommerce; office mailing and shipping;
presort services; and financing. For 100 years Pitney Bowes has
been innovating and delivering technologies that remove the
complexity of getting commerce transactions precisely right. For
additional information visit Pitney Bowes, the Craftsmen of
Commerce, at www.pitneybowes.com.
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John Spadafora Pitney Bowes M +1 518 708 3466
john.spadafora@pb.com
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