Global strategic partnership joins execution management with
an open, hybrid cloud approach to help drive flexibility and speed
for enterprise digital transformation
NEW YORK, MUNICH, ARMONK,
N.Y. and RALEIGH, N.C, April 1,
2021 /PRNewswire/ -- Celonis, IBM (NYSE: IBM) and
Red Hat today announced a global strategic partnership to help
accelerate the adoption of the Celonis Execution Management System
(EMS) and help deliver more flexibility and choice in how customers
deploy the technology. The collaboration seeks to accelerate how
customers apply process mining, intelligence and automation to
the core enterprise system functions and processes that drive
business execution.
The strategic partnership aims to help address many challenges
business leaders face as they seek to digitally transform their
operations. Despite trillions of dollars[1] invested in
technologies, solutions, and transformation initiatives, businesses
often execute below their full capacity because of system and
technology complexity, broken or inefficient processes, and
fragmented data that sits across various IT and cloud environments.
Celonis EMS sits on top of core enterprise systems such as
Enterprise Resource Planning and Customer Relationship Management,
pulls real-time data from them, and applies process intelligence in
order to help identify and unlock execution capacity across a
business.
IBM Global Business Services (GBS) is bolstering its consulting
approach by implementing Celonis software as part of its
methodology, alongside the application of IBM data and AI
solutions. GBS is also helping clients build new solutions using
Celonis EMS. Clients across all industries and domains can benefit
by accelerating their transformation and re-envisioning work with
intelligent workflows. Additionally, Celonis is embracing an open
hybrid cloud strategy by re-platforming on Red Hat OpenShift to
deliver more flexibility and choice in how customers deploy their
technologies.
"Through the strategic partnership with IBM and Red Hat, we plan
to help power the shift from analog to intelligent business
execution, helping many of the world's largest companies with their
transactional systems, boosting their business performance," said
Miguel Milano, Chief Revenue Officer
and co-owner of Celonis. "It's incredibly powerful for our
customers to be able to combine the Celonis Execution Management
System with Red Hat OpenShift's hybrid cloud approach and IBM
Global Business Services' expertise."
"This strategic partnership accelerates IBM's billion-dollar
partner ecosystem commitment and reflects our bold approach to
expanding into high growth, emerging categories to help meet the
evolving hybrid cloud and AI needs of our clients," said
Mark Foster, Senior Vice President,
IBM Services. "The bottom line is our clients are looking to
accelerate the transformation of their workflows and make
them more intelligent. Through this powerful new global strategic
partnership with Celonis, we're adding to IBM's suite of technology
capabilities to unlock value and help propel our clients' growth
and innovation."
Harnessing value through digital transformation
GBS is bringing deep consulting experience to complement
Celonis' execution management and process mining capabilities to
help create intelligent workflows that are more responsive,
accurate and predictive. GBS is embedding Celonis software into its
services methodologies and is broadly deploying Celonis'
capabilities via 10,000 practitioners throughout its industry and
domain practice areas, from consulting and business process
outsourcing, to enterprise applications like customer care, to
finance and supply chain.
"Working with IBM Global Business Services, we have analyzed our
procure to pay processes across several countries in Europe and Africa by applying Celonis process
mining tools to uncover and fix inefficiencies. Our finance
business processes have benefitted from greater transparency and
the identification of tangible improvement areas," said
Jens Knoblauch, Executive Director,
Digital Business Services at Linde. "We will need to further
develop our operational excellence and can benchmark best practices
across all our countries to help each perform their
best."
The strategic partnership between Celonis and IBM GBS will
initially focus on:
- Advanced end-to-end consulting expertise: IBM GBS can
deliver skills, capabilities and experience through a center of
excellence that can accelerate customer enablement. IBM is
integrating Celonis into its consulting work for clients across
service line areas like supply chain, finance, procurement, HR, and
customer experience including its application modernization work
with leading independent software vendors.
- Embed in IBM Garage: IBM is embedding Celonis
intelligent execution management software into its IBM Garage
methodology to help deepen workflow analysis and accelerate
intelligent workflows for critical processes like production,
customer service, distribution, manufacturing and logistics. IBM
Garage is a methodology to help collaborate with clients, generate
innovative ideas, and turn those ideas into business value,
leveraging both IBM and ecosystem technology.
- Business process outsourcing: IBM GBS is adopting
Celonis across many of its business process outsourcing engagements
to help them run more efficiently to drive better outcomes for
clients.
- Industry-specific intelligent workflows: IBM GBS is
building applications and assets on Celonis EMS for key industries
and domains, particularly focused on regulated industries, to help
bring actionable data and more intelligent workflows to large
enterprises.
A flexible, hybrid cloud platform for
deployment
Additionally, Celonis is embracing an open hybrid cloud strategy
using Red Hat OpenShift to deliver more flexibility for customers
in where they deploy Celonis' software – across any public or
private cloud environment they choose. This flexibility is
especially useful in highly regulated industries and enhances
Celonis' interoperability across customers' existing systems,
bringing another level of agility in how critical data can be moved
and analyzed to drive new value.
Red Hat OpenShift technology and experience can also enable
agility, speed, security and scalability. Celonis is in the
process of adopting Red Hat OpenShift across its entire
software portfolio.
"The collaboration between our three companies gets at the heart
of what we often talk to customers about: how can they transform to
enable new innovation and choice while maintaining consistency and
the ability to scale," said Dave
Farrell, general manager, Global Strategic Alliances,
Red Hat. "Just as Red Hat Enterprise
Linux did at the operating system level, Red Hat OpenShift provides
a consistent foundation to enable Celonis to deliver its powerful
platform across multiple clouds. And by using Managed OpenShift,
Celonis can take advantage of the power of the industry's leading
enterprise Kubernetes platform without the complexity of building
and managing a Kubernetes environment, enabling them to keep their
focus on serving customers and innovating its EMS offerings."
"With our move to Red Hat OpenShift, we're offering our
customers a new level of flexibility and agility for how they
deploy Celonis to help meet their requirements," said Martin Klenk, co-founder and Chief Technology
Officer at Celonis. "Giving them more choice fits with our belief
as a company in living for customer value."
About Celonis
Celonis believes that every company can unlock its full
execution capacity. Powered by its market-leading process mining
core, the Celonis Execution Management System provides a set of
instruments, applications, and developer studio and platform
capabilities for business executives and users. The Celonis EMS
offerings help companies manage every facet of execution management
from analytics to strategy and planning, management, actions and
automation. Celonis has thousands of customers, including ABB,
AstraZeneca, Bosch, Coca-Cola, Citibank, Danaher Corporation, Dell,
GSK, John Deere, L'Oréal, Siemens, Uber, Vodafone and Whirlpool.
Celonis is headquartered in Munich,
Germany and New York City,
USA and has 15 offices
worldwide.
About IBM
To learn more about how IBM is working with Celonis to help
enterprises transform with hybrid cloud technologies and services,
visit https://www.ibm.com/services/business or engage with us
on Twitter @ibm. For more information on IBM's AI-powered
Automation solutions,
visit: https://www.ibm.com/cloud/automation
About Red Hat, Inc.
Red Hat is the world's leading provider of enterprise open
source software solutions, using a community-powered approach to
deliver high-performing Linux, hybrid cloud, container, and
Kubernetes technologies. Red Hat helps customers integrate new and
existing IT applications, develop cloud-native applications,
standardize on our industry-leading operating system, and automate,
secure, and manage complex environments. Award-winning support,
training, and consulting services make Red Hat a trusted advisor to
the Fortune 500. As a strategic partner to cloud providers, system
integrators, application vendors, customers, and open source
communities, Red Hat can help organizations prepare for the digital
future.
For more information contact:
Gabrielle Gugliocciello
IBM Media Relations
gguglio@ibm.com
[1]
According to IDC, investments in digital transformation will
approach $6.8 trillion by 2023.
IDC FutureScape: Worldwide Digital Transformation 2021
Predictions, Doc # US46880818, October
2020
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