CHICAGO, April 21, 2021 /PRNewswire/ -- Since the
Travel-Ready Center launched in January, United customers have been
able to easily access testing or vaccine requirements needed for
travel destinations, upload completed testing results and vaccine
records as well as have them verified, all within the United App.
Today, the industry-leading digital platform gets even better as
customers can now choose from more than 200 COVID-19 testing
providers across the country, book appointments and receive
confirmation whether their test results meet their destination's
requirements. Once the test is validated, customers will see a
status indicator informing them that they are "travel-ready" and
receive their mobile boarding pass. United is the only airline that
offers its customers these services as part of an integrated
experience within its app and website and since launch, the airline
has processed more than 275,000 COVID-19 tests through the
Travel-Ready Center.
"We continue to look for innovative solutions that make travel
easier and safer for our customers and employees," said United's
Chief Customer Officer Toby Enqvist.
"This new feature enables customers to travel with confidence
knowing they can quickly locate a testing provider if they need
one, schedule an appointment and get the results they need – all
within the United Travel-Ready Center experience."
United customers will have access to more than 200 testing sites
in the TrustAssure network, including testing sites within United's
hubs of Chicago, Houston, New
York/Newark, Los Angeles and San
Francisco as well as those located at many drug store and
pharmacy chains. In the weeks and months ahead, the airline plans
to expand availability to more U.S. cities, and add access to
international testing sites for customers flying to the U.S. This
process was designed with privacy in mind so that limited personal
data is involved.
This new and updated ability to schedule a COVID-19 test and
upload results directly within the Travel-Ready Center is just one
of the many industry-first solutions United has introduced to make
travel easier and safer during the pandemic. United was the first
airline to offer COVID-19 tests to customers traveling from
San Francisco to Hawaii, and the first to launch a free
transatlantic COVID-19 testing pilot program for customers
traveling from Newark to
London. United also was the first
domestic airline to require customers to perform a self-health
assessment prior to flying.
About United
United's shared purpose is "Connecting People. Uniting the
World." For more information, visit united.com, follow @United on
Twitter and Instagram or connect on Facebook. The common stock of
UAL is traded on the Nasdaq under the symbol "UAL".
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SOURCE United Airlines