Esteemed recognition a result of TTEC Digital's longstanding
partnership with the leading cloud contact center provider
DENVER, June 13,
2023 /PRNewswire/ -- TTEC Holdings, Inc.
(NASDAQ:TTEC), one of the largest global customer experience (CX)
technology and services innovators for AI-enabled CX solutions,
today announced that TTEC Digital has been named the North American
Migration Partner of the Year by Genesys. The Company earned this
recognition for its proven success in advancing and elevating
customer experiences and delivering superior business value to
customers.
This award highlights TTEC Digital's success with a suite of
services and solutions that enhance the Genesys platform and
orchestrate transformational journeys to the cloud, improving
customer experiences at the point of conversation.
"We are proud to be named the North American Migration Partner
of the Year with Genesys. It is a testament to the success of
our longstanding partnership," said Bryce Gibson, global Genesys practice lead
at TTEC Digital. "With more than 300 employees dedicated to serving
our Genesys clients, we have an unrivaled level of expertise in
helping clients with their digital transformation. TTEC Digital
combines this with our deep experience across all of our technology
partners and thoughtful CX design to execute an evolution to the
cloud that truly transforms the customer experience."
A longstanding partner, TTEC Digital has more than 25 years of
partnership with Genesys and previously earned Partner of the Year
recognition 13 times. The company has also completed more than 400
certifications through Genesys. TTEC Digital offers a wide range of
AI-enabled solutions and managed services, including contact center
modernization, workforce enablement enhancements, customer
experience transformation, and data & analytics solutions.
More information about TTEC Digital's partnership with Genesys
is available online at: TTECDigital.com/partners/genesys.
About TTEC
TTEC Holdings, Inc. (NASDAQ:TTEC) is one of
the largest, global CX technology and services innovators for
end-to-end, digital CX solutions. The Company delivers leading CX
technology and operational CX orchestration at scale through its
proprietary cloud-based CXaaS (Customer Experience as a Service)
platform. Serving iconic and disruptive brands, TTEC's
outcome-based solutions span the entire enterprise, touch every
virtual interaction channel, and improve each step of the customer
journey. Leveraging next gen digital and cognitive technology, the
Company's Digital business designs, builds, and operates
omnichannel contact center technology, conversational messaging,
CRM, automation (AI / ML and RPA), and analytics solutions. The
Company's Engage business delivers digital customer engagement,
customer acquisition & growth, content moderation,
fraud prevention, and data annotation solutions.
Founded in 1982, the Company's singular obsession with CX
excellence has earned it leading client NPS scores across the
globe. The company's 65,000 employees operate on six continents and
bring technology and humanity together to deliver happy customers
and differentiated business results.
Address
6312 S Fiddler's Green
Circle
Suite 100N
Greenwood
Village, CO 80111
|
Investor Contact
Paul Miller
paul.miller@ttec.com
303-397-8641
|
Media Contact
Tim Blair
tim.blair@ttec.com
303-397-9267
|
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SOURCE TTEC Holdings, Inc.