SPS Commerce and C.H. Robinson Help Tackle Retail Holiday Less-Than-Truckload Transportation Shortages with Automated and Streamlined Carrier Service
October 19 2021 - 9:00AM
SPS Commerce, Inc. (NASDAQ: SPSC) and C.H. Robinson (NASDAQ: CHRW)
today announced a collaboration just in time to help omnichannel
retail businesses navigate a busy holiday season and challenging
supply chain conditions. The collaboration will make their shipping
process easier, more cost-effective and faster by connecting SPS
Commerce Fulfillment’s Carrier Service LTL directly into C.H.
Robinson’s Navisphere® platform, which unlocks access to the
largest less-than-truckload (LTL) network in North America and
competitive rates for more than 95,000 retail suppliers.
“For this holiday season and into 2022, transportation
marketplaces are going to be constrained, which is why we are
leveraging our information advantage and investing in technology
that can help businesses be as automated and efficient as
possible,” said Chris O’Brien, Chief Commercial Officer at C.H.
Robinson. “We are joining forces with SPS and by connecting C.H.
Robinson’s LTL network to SPS Commerce’s thousands of retail
suppliers, we’ll alleviate some of the stress when it comes to
being able to secure LTL transportation at market-competitive
prices.”
The new Carrier Service LTL solution from SPS Commerce allows
suppliers to instantly view rates across multiple carriers,
schedule pickups and book shipments, with automatic access to C.H.
Robinson’s unmatched LTL carrier network to ensure they get the
best pricing available. Additionally, as suppliers book a shipment,
it automatically triggers the creation of the bill of lading
documents and shipping labels and populates tracking details into
the shipping notice to inform the retailer of the pending
delivery.
“This level of automation streamlines what is an otherwise
resource-intensive process which requires suppliers to review
and select rates across many carrier portals, book shipments, and
print labels and documentation. Our partnership with C.H.
Robinson makes that process easier, faster and more efficient while
at the same time unlocking seamless access to C.H. Robinson’s vast
carrier network without ever leaving SPS Commerce Fulfillment,”
explained Jim Frome, Chief Operating Officer at SPS Commerce. “This
new collaboration benefits suppliers during a challenging time and
is the type of innovation that adds significant value to our
customers.”
This type of seamless connectivity will be especially helpful as
companies moving their goods via LTL enter a busy retail season
when securing transportation is a critical component of business
success. LTL freight has increased 9.1% in 2021, compared to 2020
and many carriers are not accepting new business or are
implementing unprecedented peak surcharges. Adding to the
challenges is a truck driver shortage. The American Trucking
Associations (ATA) estimated a pre-pandemic driver shortage of
60,800 that is expected to grow to 160,000 by 2028, which will
further constrain the market. These challenges are systemic across
retail, and without deploying further automation and creative tech
solutions, may result in:
- Delayed shipments that result in chargeback fees from
retailers, out-of-stock positions in stores, and lost sales.
- Increased errors that boost return rates and decrease customer
satisfaction/reviews.
- Employee burnout as data entry and other manual processes are
tedious and labor-intensive.
The Carrier Service LTL solution within SPS Commerce
Fulfillment is immediately available from SPS Commerce and embeds a
free connection to C.H. Robinson with instant carrier options.
About SPS CommerceSPS Commerce is the
world’s leading retail network, connecting trading partners around
the globe to optimize supply chain operations for all retail
partners. We support data-driven partnerships with innovative cloud
technology, customer-obsessed service and accessible experts so our
customers can focus on what they do best. To date, more than 95,000
companies in retail, distribution, grocery and e-commerce have
chosen SPS as their retail network. SPS has achieved 82 consecutive
quarters of revenue growth and is headquartered
in Minneapolis. For additional information, contact SPS at
866-245-8100 or visit www.spscommerce.com.
About C.H. Robinson
C.H. Robinson solves logistics problems for companies across the
globe and across industries, from the simple to the most complex.
With $21 billion in freight under management and 19 million
shipments annually, we are one of the world’s largest logistics
platforms. Our global suite of services accelerates trade to
seamlessly deliver the products and goods that drive the world’s
economy. With the combination of our multi-modal transportation
management system and expertise, we use our information advantage
to deliver smarter solutions for our more than 105,000 customers
and 73,000 contract carriers. Our technology is built by and for
supply chain experts to bring faster, more meaningful improvements
to our customers’ businesses. As a responsible global citizen, we
are also proud to contribute millions of dollars to support causes
that matter to our company, our Foundation and our employees. For
more information, visit us at www.chrobinson.com (Nasdaq:
CHRW).
SPS COMMERCE, SPS, SPS logo, 1=INFINITY logo, AS THE NETWORK
GROWS, SO DOES YOUR OPPORTUNITY, MASTERING THE RETAIL GAME and RSX
are marks of SPS Commerce, Inc. and Registered in
the U.S. Patent and Trademark Office. IN:FLUENCE, and others
are further marks of SPS Commerce, Inc. These marks may
be registered or otherwise protected in other countries.
SPS-C
For more information, press only:Media
RelationsSPS Commerce pr@spscommerce.com
C.H. Robinsonpublicrelations@CHRobinson.com
A video accompanying this announcement is available
at https://www.globenewswire.com/NewsRoom/AttachmentNg/0cb06c83-6381-4067-982a-2729ba179777
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