JohnCM
2 years ago
LivePerson cut to Hold at Needham as guidance disappoints
Feb. 25, 2022
By:Preeti Singh, SA News
LivePerson (NASDAQ:LPSN) shares have plummeted 36.94% pre-market after the tech firm reported its Q4 financial results Thursday (Feb 24, 2022).
Q4 revenue grew 21% Y/Y to $123.8M, and was within the upper half of the company's guidance range. The company signed seven seven-figure deals and 107 deals in the quarter, comprising 27 new and 80 existing customer contracts.
Business operations revenue and consumer operations revenue each grew 21% Y/Y to $114.1M and $9.8M, respectively.
However, LivePerson incurred losses, with Q4 adjusted operating loss totaling $11.4M, vs. $12.6M income in Q420. Adjusted EBITDA for the quarter was -$4.4M as compared to $18.2M in the prior year quarter.
Following the results, Needham downgraded LivePerson to a Hold rating, citing a FY22 revenue outlook weighed down by growth headwinds related to the company's gainshare and Bella Health offerings.
Needham analyst Ryan MacDonald said: "Investors are likely to come away frustrated by the poor outlook and shift in strategy only 2 quarters after LPSN outlined its intent to invest incrementally to accelerate revenue growth in FY22. While we like the shift towards more profitable growth, we expect the stock to be in the penalty box in the near term while management works to rebuild investor trust through consistent quarterly execution of this new strategy."
LivePerson has guided to a FY22 revenue range of $544.8M- $563.3M, up 16% to 20% Y/Y (vs consensus $595.12M). For Q122, it expects revenue in the range of $124.6M- $126.8M, up 15.5% to 17.5% Y/Y (vs. consensus $131.71M). The company also issued an adj. EBITDA guidance range of -$20M to $0.0M for FY22.
JohnCM
4 years ago
ALERT!!
The NASDAQ is very overbought. QQQ RSI(14) = 76. There WILL be a correction. Protect your positions with STOPS. One suggestion is this. If you have huge gains already, take 10 to 15 percent off the table and keep in CASH or something liquid.
The contrarian play is to short the NASDAQ. SQQQ now $22.00 March of this year it was $161.35. You will make bank over a 3 day period until the NASDAQ bottoms.
Use a trailing stop, but at least a spread of 10 percent. You are giving away a possible 10 percent for the safety of not having 15, 20 or 25 percent wiped out. A 20 percent drop in the NASDAQ would be 11,969 – 20% = 9,575
We were at 9,575 June 7th, a short 80 days ago.
Why is the NASDAQ overbought?
#1. Interest rates are at all time lows. Investors seek yield. Both real estate and the stock market are yielding great returns right now.
#2. The NASDAQ is technology heavy. That is, less brick and mortar and more “work and shop from home” solutions.
#3. Trend is your friend, until it tells you otherwise.
#4. The above 3 market conditions point to a higher NASDAQ except for one thing. Prices have become very frothy, very overbought, greed, herd mentality, momentum. All things which are part of the human psyche yet not based on company fundamentals ( see the explosive gains in APPL and TSLA after news of forward splits).
stocktrademan
9 years ago
$LPSN recent news/filings
bearish
## source: finance.yahoo.com
Mon, 13 Apr 2015 19:22:07 GMT ~ Microsoft Inks Several Deals for Azure Cloud Service - Analyst Blog
read full: http://finance.yahoo.com/news/microsoft-inks-several-deals-azure-192207119.html
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Fri, 10 Apr 2015 21:36:09 GMT ~ Amazon Expands Cloud Storage Portfolio with EFS Launch - Analyst Blog
read full: http://finance.yahoo.com/news/amazon-expands-cloud-storage-portfolio-213609705.html
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Thu, 09 Apr 2015 14:00:02 GMT ~ Facebook Partners with WPP to Boost Marketing Campaigns - Analyst Blog
read full: http://finance.yahoo.com/news/facebook-partners-wpp-boost-marketing-140002052.html
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Tue, 07 Apr 2015 22:09:10 GMT ~ Google Collaborates with CoreOS for Tectonic, Invests $12M - Analyst Blog
read full: http://finance.yahoo.com/news/google-collaborates-coreos-tectonic-invests-220910572.html
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Thu, 02 Apr 2015 12:43:00 GMT ~ How LivePerson Enabled One-To-One Communications For Ecommerce Companies
[at Forbes] - A Series of Forbes Insights Profiles of Thought Leaders Changing the Business Landscape: Rob LoCascio, Founder and CEO, LivePerson. Rob LoCascio may not be the highest profile technology founding CEO, but he is certainly among its longest-standing. His LivePerson is a New York City-headquartered technology company that works with over 13,000
read full: http://www.forbes.com/sites/brucerogers/2015/04/02/how-liveperson-enabled-one-to-one-communications-for-ecommerce-companies/?utm_campaign=yahootix&partner=yahootix
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$LPSN charts
basic chart ## source: stockcharts.com
basic chart ## source: stockscores.com
big daily chart ## source: stockcharts.com
big weekly chart ## source: stockcharts.com
$LPSN company information
## source: otcmarkets.com
Link: http://www.otcmarkets.com/stock/LPSN/company-info
Ticker: $LPSN
OTC Market Place: Not Available
CIK code: 0001102993
Company name: LivePerson, Inc.
Company website: http://www.liveperson.com
Incorporated In: DE, USA
$LPSN share structure
## source: otcmarkets.com
Market Value: $558,486,478 a/o Apr 17, 2015
Shares Outstanding: 56,930,324 a/o Feb 27, 2015
Float: Not Available
Authorized Shares: Not Available
Par Value: 0.001
$LPSN extra dd links
Company name: LivePerson, Inc.
Company website: http://www.liveperson.com
## STOCK DETAILS ##
After Hours Quote (nasdaq.com): http://www.nasdaq.com/symbol/LPSN/after-hours
Option Chain (nasdaq.com): http://www.nasdaq.com/symbol/LPSN/option-chain
Historical Prices (yahoo.com): http://finance.yahoo.com/q/hp?s=LPSN+Historical+Prices
Company Profile (yahoo.com): http://finance.yahoo.com/q/pr?s=LPSN+Profile
Industry (yahoo.com): http://finance.yahoo.com/q/in?s=LPSN+Industry
## COMPANY NEWS ##
Market Stream (nasdaq.com): http://www.nasdaq.com/symbol/LPSN/stream
Latest news (otcmarkets.com): http://www.otcmarkets.com/stock/LPSN/news - http://finance.yahoo.com/q/h?s=LPSN+Headlines
## STOCK ANALYSIS ##
Analyst Research (nasdaq.com): http://www.nasdaq.com/symbol/LPSN/analyst-research
Guru Analysis (nasdaq.com): http://www.nasdaq.com/symbol/LPSN/guru-analysis
Stock Report (nasdaq.com): http://www.nasdaq.com/symbol/LPSN/stock-report
Competitors (nasdaq.com): http://www.nasdaq.com/symbol/LPSN/competitors
Stock Consultant (nasdaq.com): http://www.nasdaq.com/symbol/LPSN/stock-consultant
Stock Comparison (nasdaq.com): http://www.nasdaq.com/symbol/LPSN/stock-comparison
Investopedia (investopedia.com): http://www.investopedia.com/markets/stocks/LPSN/?wa=0
Research Reports (otcmarkets.com): http://www.otcmarkets.com/stock/LPSN/research
Basic Tech. Analysis (yahoo.com): http://finance.yahoo.com/q/ta?s=LPSN+Basic+Tech.+Analysis
Barchart (barchart.com): http://www.barchart.com/quotes/stocks/LPSN
DTCC (dtcc.com): http://search2.dtcc.com/?q=LivePerson%2C+Inc.&x=10&y=8&sp_p=all&sp_f=ISO-8859-1
Spoke company information (spoke.com): http://www.spoke.com/search?utf8=%E2%9C%93&q=LivePerson%2C+Inc.
Corporation WIKI (corporationwiki.com): http://www.corporationwiki.com/search/results?term=LivePerson%2C+Inc.&x=0&y=0
WHOIS (domaintools.com): http://whois.domaintools.com/http://www.liveperson.com
Alexa (alexa.com): http://www.alexa.com/siteinfo/http://www.liveperson.com#
Corporate website internet archive (archive.org): http://web.archive.org/web/*/http://www.liveperson.com
## FUNDAMENTALS ##
Call Transcripts (nasdaq.com): http://www.nasdaq.com/symbol/LPSN/call-transcripts
Annual Report (companyspotlight.com): http://www.companyspotlight.com/library/companies/keyword/LPSN
Income Statement (nasdaq.com): http://www.nasdaq.com/symbol/LPSN/financials?query=income-statement
Revenue/EPS (nasdaq.com): http://www.nasdaq.com/symbol/LPSN/revenue-eps
SEC Filings (nasdaq.com): http://www.nasdaq.com/symbol/LPSN/sec-filings
Edgar filings (sec.gov): http://www.sec.gov/cgi-bin/browse-edgar?action=getcompany&CIK=0001102993&owner=exclude&count=40
Latest filings (otcmarkets.com): http://www.otcmarkets.com/stock/LPSN/filings
Latest financials (otcmarkets.com): http://www.otcmarkets.com/stock/LPSN/financials
Short Interest (nasdaq.com): http://www.nasdaq.com/symbol/LPSN/short-interest
Dividend History (nasdaq.com): http://www.nasdaq.com/symbol/LPSN/dividend-history
RegSho (regsho.com): http://www.regsho.com/tools/symbol_stats.php?sym=LPSN&search=search
OTC Short Report (otcshortreport.com): http://otcshortreport.com/index.php?index=LPSN
Short Sales (otcmarkets.com): http://www.otcmarkets.com/stock/LPSN/short-sales
Key Statistics (yahoo.com): http://finance.yahoo.com/q/ks?s=LPSN+Key+Statistics
Insider Roster (yahoo.com): http://finance.yahoo.com/q/ir?s=LPSN+Insider+Roster
Income Statement (yahoo.com): http://finance.yahoo.com/q/is?s=LPSN
Balance Sheet (yahoo.com): http://finance.yahoo.com/q/bs?s=LPSN
Cash Flow (yahoo.com): http://finance.yahoo.com/q/cf?s=LPSN+Cash+Flow&annual
## HOLDINGS ##
Major holdings (cnbc.com): http://data.cnbc.com/quotes/LPSN/tab/8.1
Insider transactions (yahoo.com): http://finance.yahoo.com/q/it?s=LPSN+Insider+Transactions
Insider transactions (secform4.com): http://www.secform4.com/insider-trading/LPSN.htm
Insider transactions (insidercrow.com): http://www.insidercow.com/history/company.jsp?company=LPSN
Ownership Summary (nasdaq.com): http://www.nasdaq.com/symbol/LPSN/ownership-summary
Institutional Holdings (nasdaq.com): http://www.nasdaq.com/symbol/LPSN/institutional-holdings
Insiders (SEC Form 4) (nasdaq.com): http://www.nasdaq.com/symbol/LPSN/insider-trades
Insider Disclosure (otcmarkets.com): http://www.otcmarkets.com/stock/LPSN/insider-transactions
## SOCIAL MEDIA AND OTHER VARIOUS SOURCES ##
PST (pennystocktweets.com): http://www.pennystocktweets.com/stocks/profile/LPSN
Market Watch (marketwatch.com): http://www.marketwatch.com/investing/stock/LPSN
Bloomberg (bloomberg.com): http://www.bloomberg.com/quote/LPSN:US
Morningstar (morningstar.com): http://quotes.morningstar.com/stock/s?t=LPSN
Bussinessweek (businessweek.com): http://investing.businessweek.com/research/stocks/snapshot/snapshot_article.asp?ticker=LPSN
$LPSN DD Notes ~ http://www.ddnotesmaker.com/LPSN
pwise
14 years ago
Full DescriptionLivePerson, Inc.
Reuters
view overview for: Full DescriptionLivePerson, Inc. (Liveperson), incorporated in November 1995, is a provider of online engagement solutions that facilitate real-time assistance and expert advice. LivePerson’s hosted platform supports and manages real-time online interactions, such as chat, voice/click-to-call, email and self-service/knowledgebase, from a single agent desktop. In addition to product offerings, LivePerson provides professional services and value-added business consulting to support the deployment of its enterprise solutions. During the year ended December 31, 2009, LivePerson hosted more than 72 million chat interactions across its customer base, while handling more than 650,000 paid transactions between experts and consumers on LivePerson.com. More than 7,000 companies, including EarthLink, Hewlett-Packard, Microsoft, Qwest, and Verizon, employ its technology. As a software-as-a-service (SaaS) provider, LivePerson provides solutions on a hosted basis.
LivePerson Enterprise for Sales
LivePerson Enterprise for Sales combines online site traffic monitoring software with a rules engine to enable LivePerson clients to proactively engage Website visitors. This third-generation engagement solution enables clients to maximize online revenue opportunities, improve conversion rates and reduce shopping cart abandonment by proactively engaging the right visitor, using the right channel, at the right time. The solution identifies Website visitors who demonstrate the highest propensity to convert, and engages them in real time with relevant content and offers, helping to achieve desired outcomes.
LivePerson Enterprise for Service
LivePerson Enterprise for Service identifies customers who are struggling with their self-help experience, and proactively connect them to a live customer care specialist. This multi-channel solution blends a value-based methodology with an active rules-based engagement engine and domain expertise to increase first contact resolution, improve customer satisfaction and reduce attrition rates.
LivePerson Enterprise Voice
LivePerson Enterprise Voice bridges the gap between Web-based contact channels and the call center. By integrating all interactions, this solution supplies a unified customer history, enabling organizations to deliver service consistency and continuity to customers.
LivePerson Pro
LivePerson Pro enables small and midsize businesses (SMBs) to increase online sales and improve customer service through a combination of live chat and real-time visitor monitoring tools. Using LivePerson Pro, chat agents are able to segment visitors based on a variety of attributes, and target the best candidates for a chat in real time. LivePerson Pro helps its customers identify and facility cross-sell and upsell opportunities, as well as mitigate fraud.
LivePerson Contact Center
LivePerson Contact Center enables SMBs to improve agent productivity, lower service costs and increase customer satisfaction. The solution manages all communications, including live chat, voice, email, and a self-service knowledgebase. Its SMB products also offer integration with Google Analytics, a feature that helps customers accurately measure the impact of the chat channel on their sales and conversion rates.
Professional Services
The Company’s Professional Services team uses a customer-focused methodology to develop solutions. Members of the Professional Services team work with client teams to analyze online Web design and processes, develop and execute an optimal deployment strategy, and testing, train contact center agents and management, as well as implement ongoing performance optimization programs designed to deliver desired business results.
Expert Marketplace
The Company’s consumer services offering is an online marketplace that connects independent experts and individual service providers who sell their information and knowledge through real-time chat with consumers. Users seek assistance and advice in various categories, including personal counseling and coaching, computers and programming, health and medicine, education and tutoring, shopping, professional development, spirituality and religion, business and finance, arts and creative services, legal services, home and leisure, and other topics.
The Company competes with Art Technology Group, Instant Service, RightNow Technologies, TouchCommerce, Omniture, Oracle, SAP, Microsoft, Yahoo and Google.
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