Upcoming ISG Provider Lens™ reports will
evaluate cybersecurity solutions and services designed to help
enterprises and public sector organizations better protect their
data
Information Services Group (ISG) (Nasdaq: III), a leading global
technology research and advisory firm, has launched a study
examining how cybersecurity providers can help enterprises and U.S.
public sector organizations navigate emerging threats,
technological advancements and evolving regulatory
environments.
The study results will be published in a comprehensive ISG
Provider Lens™ report called Cybersecurity – Solutions and
Services, scheduled to be released in July 2024. The report will
cover companies offering many of today’s most sought-after
cybersecurity services, including identity and access management,
data loss prevention, extended detection and response and managed
security services. At the same time, ISG will publish the U.S.
Public Sector Cybersecurity – Solutions and Services report,
covering providers with experience in providing cybersecurity
protection to state, local, municipal and educational entities in
the U.S.
Enterprise and public sector buyers will be able to use
information from the respective reports to evaluate their current
vendor relationships, potential new engagements and available
offerings, while ISG advisors use the information to recommend
providers to the firm’s buy-side clients.
The study will look at the cybersecurity protections offered by
leading providers to help enterprises and public sector
organizations defend against attacks of increasing sophistication
and severity, including those leveraging AI. An evolving threat
vector, AI brings both challenges and opportunities, offering
automation for analysis and detection while posing risks of bias
and misuse.
“Security providers help clients navigate the cybersecurity
landscape, where vigilance is crucial,” said Jan Erik Aase, partner
and global leader, ISG Provider Lens Research. "Providers help with
services such as identifying and mitigating threats, understanding
the transformative impact of technologies such as AI and ML, and
staying attuned to evolving regulatory frameworks.”
ISG has distributed surveys to more than 245 cybersecurity
providers for the enterprise cybersecurity study. Working in
collaboration with ISG’s global advisors, the research team will
produce nine quadrants representing the typical cybersecurity
services an enterprise is buying, based on ISG’s experience working
with its clients. The nine quadrants are:
- Identity and Access Management (IAM), evaluating
providers for their ability to offer proprietary software and
related services for managing enterprise user identities and
devices, including SaaS offerings based on proprietary
software.
- Data Leakage/Loss Prevention (DLP) and Data Security,
assessing providers offering proprietary software and services,
including SaaS, that can identify and monitor sensitive data and
provide access only to authorized users and prevent data
loss/leakage.
- Extended Detection and Response (XDR), covering
providers offering platforms that integrate, correlate and
contextualize data and alerts from multiple threat prevention,
detection and response components. XDR is delivered through the
cloud.
- Security Service Edge (SSE), evaluating providers of
cloud-centric solutions that combine proprietary software or
hardware with associated services, enabling secure access to cloud
services.
- Technical Security Services, assessing providers’
ability to cover integration, maintenance and support for IT and
operational technology (OT) security products and solutions,
addressing all security products, including antivirus, IAM, DLP,
network security and others.
- Strategic Security Services, covering providers offering
IT and OT security consulting, including security audits,
compliance and risk advisory services, security assessments and
security training. These providers also help define cybersecurity
strategies for enterprises based on their specific
requirements.
- Managed Security Services — SOC (MSS - SOC), assessing
providers of services related to the operations and management of
IT and OT security infrastructures for one or more customers
through a security operations center (SOC).
- Digital Forensics and Incident Response (DFIR),
evaluating providers offering services related to threat response
activities, including identification, investigation, containment
and remediation, while preserving evidence against attackers.
- Vulnerability Assessment and Penetration Testing (VAPT),
assessing providers offering refined technical skills on known and
daily discovered gaps and increasingly elaborate approaches and
mechanisms to circumvent established lines of defense, including
attackers leveraging generative AI tools, ransomware and other
threats.
For the U.S. public sector study, ISG has distributed surveys to
more than 40 cybersecurity providers with experience serving U.S.
public agencies. ISG will evaluate the providers in four
quadrants:
- Identity and Access Management (IAM), covering providers
offering software and services that help public sector
organizations manage user identities and devices. Offerings can be
deployed in several ways, including on-premises, in the cloud or an
as-a-service model.
- Technical Security Services, covering integration,
maintenance and support for IT and OT security products and
solutions, encompassing all security products including antivirus,
cloud and data center security, IAM, DLP, network and endpoint
security and more.
- Strategic Security Services, evaluating providers of
consulting services covering IT and OT security, with the services
used to assess security maturity and risk posture and define
cybersecurity strategies for public sector organizations.
- Managed Security Services — SOC (MSS - SOC), evaluating
providers running security operations centers and offering services
related to the operations and management of IT and OT security for
one or more customers.
Geographically focused reports from the study will cover the
global cybersecurity market and examine products and services
available in the U.S., the U.K., Germany, Switzerland, France,
Brazil, Australia, and the U.S. public sector. ISG analysts Frank
Heuer (Germany and Switzerland), Gowtham Kumar (U.S.), Aditya
Prakash (U.K.), Benoit Scheuber and Dr. Maxime Martelli (France),
Craig Baty (Australia), and Christian Horst Alves Reis (Brazil)
will serve as authors of the enterprise report. ISG analyst Phil
Hassey will serve as author of the U.S. public sector report.
A list of identified providers and vendors and further details
on the enterprise study are available in this digital brochure.
Details on the public sector providers and vendors are in this
digital brochure. Companies not listed as cybersecurity providers
can contact ISG and ask to be included in the study.
All 2023 ISG Provider Lens™ evaluations feature expanded
customer experience (CX) data that measures actual enterprise
experience with specific provider services and solutions, based on
ISG’s continuous CX research. Enterprise customers wishing to share
their experience about a specific provider or vendor are encouraged
to register here to receive a personalized survey URL. Participants
will receive a copy of this report in return for their
feedback.
About ISG Provider Lens™ Research
The ISG Provider Lens™ Quadrant research series is the only
service provider evaluation of its kind to combine empirical,
data-driven research and market analysis with the real-world
experience and observations of ISG's global advisory team.
Enterprises will find a wealth of detailed data and market analysis
to help guide their selection of appropriate sourcing partners,
while ISG advisors use the reports to validate their own market
knowledge and make recommendations to ISG's enterprise clients. The
research currently covers providers offering their services
globally, across Europe, as well as in the U.S., Canada, Brazil,
the U.K., France, Benelux, Germany, Switzerland, the Nordics,
Australia and Singapore/Malaysia, with additional markets to be
added in the future. For more information about ISG Provider Lens
research, please visit this webpage.
A companion research series, the ISG Provider Lens Archetype
reports, offer a first-of-its-kind evaluation of providers from the
perspective of specific buyer types.
About ISG
ISG (Information Services Group) (Nasdaq: III) is a leading
global technology research and advisory firm. A trusted business
partner to more than 900 clients, including more than 75 of the
world’s top 100 enterprises, ISG is committed to helping
corporations, public sector organizations, and service and
technology providers achieve operational excellence and faster
growth. The firm specializes in digital transformation services,
including automation, cloud and data analytics; sourcing advisory;
managed governance and risk services; network carrier services;
strategy and operations design; change management; market
intelligence and technology research and analysis. Founded in 2006,
and based in Stamford, Conn., ISG employs more than 1,600
digital-ready professionals operating in more than 20 countries—a
global team known for its innovative thinking, market influence,
deep industry and technology expertise, and world-class research
and analytical capabilities based on the industry’s most
comprehensive marketplace data. For more information, visit
www.isg-one.com.
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version on businesswire.com: https://www.businesswire.com/news/home/20240116925349/en/
Will Thoretz, ISG +1 203 517 3119 will.thoretz@isg-one.com
Julianna Sheridan, Matter Communications for ISG +1 978-518-4520
isg@matternow.com
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