TigerDirect Ranks #2 in Electronics Category on ForeSee Top 100 Online Retail Satisfaction Index
May 26 2010 - 8:00AM
Business Wire
TigerDirect, a leader in consumer electronics serving the needs
of both personal and business computer users—selling electronics,
computers, digital media technology and peripherals via retail
stores, catalog and Internet channels—has been ranked number two in
the computer/electronics category in the Spring 2010 Top 100 Online
Retail Satisfaction Index, compiled by ForeSee Results.
“We are pleased to be included in the Top 100 Online Retail
Satisfaction Index for our brand,” said Gilbert Fiorentino, Chief
Executive of Systemax Inc.’s Technology Products Group, including
TigerDirect. “Ranking second on this esteemed list shows our
longevity and customer satisfaction and commitment that can only
remain strong through great online service that we pride ourselves
in providing to our customers.”
The ForeSee Results Top 100 Online Retail Satisfaction Index
measures visitor satisfaction with the top 100 online retailers
(according to 2009 sales volume as reported in the 2010 Internet
Retailer Top 500 Guide). Satisfaction data was collected through
FGI Research’s SmartPanel – a nationwide group of 1.6 million
consumer households that have agreed to participate in opt-in
surveys – and analyzed using the methodology of the American
Customer Satisfaction Index (ACSI), which was developed at the
University of Michigan.
TigerDirect prides itself on providing rich web content, 24/7
toll-free customer service and a customer-first strategy, offering
a level of service their customers can count on.
About TigerDirect
TigerDirect (http://www.tigerdirect.com) serves the
needs of both personal and business computer users, selling
consumer electronics, computers, digital media technology and
peripherals via retail stores, catalog and Internet channels.
TigerDirect is a subsidiary of Systemax Inc. (NYSE: SYX).
About Systemax Inc.
Systemax Inc. (http://www.systemax.com),
a Fortune 1000 company, sells personal computers, computer
supplies, consumer electronics and industrial products through a
system of branded ecommerce web sites, direct mail catalogs,
relationship marketers and retail stores in North America and
Europe. The primary brands are TigerDirect, CompUSA, Circuit City,
Misco, WStore and Global Industrial.
Systemax (NYSE:SYX)
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