Sprint to Provide Relay Services for Arizona Deaf and Hard-of-Hearing Residents
February 09 2015 - 10:30AM
Business Wire
The state of Arizona has selected Sprint to provide a full suite
of relay products and Telecommunications Relay Services (TRS) for
Arizona residents. Sprint Relay services allow customers who are
deaf, hard-of-hearing or speech-disabled to communicate with a
hearing person using a personal computer or mobile device. Sprint
currently provides relay services in 35 states and exclusively for
the federal government, Puerto Rico, New Zealand and the U.S.
Virgin Islands.
Arizona Relay Service (www.azrelay.org) allows hearing callers
and users of text-telephone (TTY), Caption Telephone Service (CTS)
and Speech-to-Speech (STS) to communicate with one another through
specially trained relay operators, particularly when the hearing
party does not have specialized telecommunications equipment. These
operators facilitate the call by typing the spoken words, allowing
the parties using the service to understand everything that is
said, either by hearing it or reading it.
Specialized equipment for relay customers, such as amplified
volume control telephones, TTY units, captioned telephones,
electrolarynx devices, voice amplifiers and signaling/flashing
devices, can be found through the Arizona Telecommunications
Equipment Distribution Program. AZTEDP provides this as a free
service to qualified Arizona residents.
“Many of our state’s deaf and hard-of-hearing community, as well
as those who use speech-to-speech technology, depend upon Arizona
Relay Service for providing quality telecommunications,” said
Sherri Collins, executive director of the Arizona Commission for
the Deaf and Hard of Hearing, which administers the
program. “We are pleased that Sprint has been selected as our
state’s provider of this valuable service.”
Sprint Relay will deploy a comprehensive outreach program to
make Arizona residents aware of new telecommunications relay
features under development as well as work closely with commission
staff to provide outreach services to all potential users. One
specific outreach goal is to continue to increase awareness of
relay services among hearing users and businesses.
“We’re looking forward to serving the residents of Arizona who
depend on relay services to stay connected,” said Mike Ellis,
director-Sprint Relay. “As the nation’s largest 711 TRS provider,
with more than 24 years of experience, we make the communication
needs of the deaf and hearing loss community our top priority.”
For more information on Arizona’s relay service please call
602-542-3383.
About Sprint Relay
Sprint is the largest and most technologically advanced TRS
provider in the nation with more than 20 years of experience
providing relay services to persons who are deaf, hard-of-hearing,
deaf-blind, or have a speech disability to communicate with hearing
persons on the phone. Sprint’s experience in this field ensures
Sprint Relay users receive quality service regardless of the type
of relay service they are using. Sprint’s relay service is
available 24 hours a day, 365 days a year, with no restrictions on
the number of calls placed or the length of calls. For more
information, visit www.sprintrelay.com.
SprintMedia Contact:Marci VerBrugge-Rhind,
913-794-6319Marci.j.verbrugge@sprint.com
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