SECURITIES AND EXCHANGE COMMISSION
WASHINGTON, D.C. 20549
FORM 6-K
REPORT OF FOREIGN PRIVATE ISSUER
PURSUANT TO RULE 13A-16 OR 15D-16 OF
THE SECURITIES EXCHANGE ACT OF 1934
For the month of April 2024 (Report No. 1)
Commission File Number: 0-27466
NICE LTD.
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(Translation of Registrant’s Name into English)
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13 Zarchin Street, P.O. Box 690, Ra’anana, Israel
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(Address of Principal Executive Offices)
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Indicate by check mark whether the registrant files or will file annual reports under cover of Form 20-F or Form 40-F.
Form 20-F ☒ Form 40-F ☐
Indicate by check mark if the registrant is submitting the Form 6-K in paper as permitted by Regulation S-T Rule 101(b)(1): ____
Indicate by check mark if the registrant is submitting the Form 6-K in paper as permitted by Regulation S-T Rule 101(b)(7): ____
CONTENTS
This Report on Form 6-K of NICE consists of the following documents, which are attached hereto and incorporated by reference
herein:
99.1 NICE
Receives Frost & Sullivan’s 2023 Customer Value Leadership Award, dated April 2, 2024.
99.2 NICE
CXone AI-Driven Workforce Engagement Management Receives TMC’s Future of Work Agent Experience Award, dated April 03, 2024.
99.3 NICE
Actimize Honored for Best Transaction Monitoring Solution by Regulation Asia’s 2023 Excellence Awards, dated April 4, 2024.
99.4 NICE
Actimize Announces New Integrated Fraud Management Platform Delivering Pervasive AI Across Fraud Prevention, dated April 9, 2024.
99.5 NICE
Actimize Wins 2024 FinTech Breakthrough Award for “Best AML Solution” Highlighting AI-Focused Offerings, dated April 17, 2024.
99.6 NICE
Actimize Positioned as a Leading Luminary in Financial Crime Technology in Celent’s 2024 Watchlist Screening Report, dated April 18, 2024.
99.7 NICE
Actimize Positioned #1 in the Inaugural 2024 Chartis Financial Crime and Compliance50 Report, dated April 30, 2024.
SIGNATURES
Pursuant to the requirements of the Securities Exchange Act of 1934, the Registrant has duly caused this Report to be signed on its
behalf by the undersigned, thereunto duly authorized.
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NICE LTD.
Name: /s/ Tali Mirsky
Title: Corporate VP, General Counsel and Corporate Secretary
Dated: May 7, 2024
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EXHIBIT INDEX
This Report on Form 6-K of NICE consists of the following documents, which are attached hereto and incorporated by reference
herein:
Exhibit 99.1
NICE Receives Frost & Sullivan’s 2023 Customer Value Leadership Award
NICE recognized by leading analyst as best in class in the North American AI-enhanced workforce optimization
industry
Hoboken, N.J., April 2, 2024 – NICE (Nasdaq:
NICE) today announced that it has received Frost & Sullivan’s 2023 Customer Value Leadership Award. Frost & Sullivan said that NICE has been a
top-tier innovator since its founding in 1986, now leading the CCaaS industry with a rich legacy of contact center and purpose-built Enlighten AI solutions that span the entire enterprise, from the contact center and beyond.
For a complimentary copy of the report, click here.
Frost & Sullivan said that organizations benefit from NICE’s comprehensive roadmap that has always been deeply attuned to
the evolving needs of the market. Frost & Sullivan highlighted that NICE pioneered the concept of process automation earlier than its competitors and today NICE’s customers can automate processes across their business, saving time and money while
enhancing customer experience (CX) and employee experience (EX).
Frost & Sullivan recognized NICE's established AI platform, Enlighten, which now leverages the latest generative AI
technology along with purpose-built AI models trained on billions of CX interactions to deliver directly to the needs of consumers, employees, supervisors and CX leaders and drive exceptional business outcomes. Frost & Sullivan called out NICE’s
Enlighten Copilot solution for enabling employees and CX leaders to instantly access relevant information and insights without the need to search through layers of data and take action directly on the highest priority tasks.
Frost & Sullivan also lauded NICE’s pioneering True to Interval (TTI), a breakthrough solution that enables organizations to
manage staffing needs for synchronous and asynchronous interactions. TTI factors in the interruptible nature of digital interactions, allowing more accurate forecasting, scheduling, and reporting in mixed interaction environments.
“For almost 40 years, NICE has consistently adapted to changes in the market, expanding and enriching its solution portfolio to
address customers’ needs and stay at the forefront of the rapidly changing contact center industry. With its steadfast investment in R&D, particularly into advancing its Enlighten AI, coupled with its keen acquisition strategy, NICE is well
positioned as an innovation leader, driving next-generation CX and EX with market-leading, cutting-edge technologies,” said Nancy Jamison, Senior Industry Director, CX Practice, Frost & Sullivan.
Frost & Sullivan also noted NICE’s strong financial performance, stating that its strong cloud growth is a major part of
NICE’s success.
Barry Cooper, President, CX Division, NICE, said, “NICE is committed to delivering solutions that address our customers’ most critical needs. We anticipate the future, rolling out new, ground-breaking innovations
long before our competitors. NICE’s recent CX AI advancements are a great example of this. NICE Enlighten Copilot has completely transformed how employees and CX leaders drive exceptional CX and EX. We are proud to receive this distinction from
Frost & Sullivan, a true testament to what we continue to accomplish at NICE.”
About NICE
With NICE (Nasdaq: NICE), it’s never been easier for organizations of all sizes around the globe to create extraordinary customer
experiences while meeting key business metrics. Featuring the world’s #1 cloud native customer experience platform, CXone, NICE is a worldwide leader in AI-powered self-service and agent-assisted CX software for the contact center – and beyond. Over
25,000 organizations in more than 150 countries, including over 85 of the Fortune 100 companies, partner with NICE to transform - and elevate - every customer interaction. www.nice.com
Corporate Media Contact
Christopher Irwin-Dudek, +1 201 561 4442, media@nice.com, ET
Investors
Marty Cohen, +1 551 256 5354, ir@nice.com, ET
Omri Arens, +972 3 763 0127, ir@nice.com,
CET
Trademark Note: NICE and the NICE logo are trademarks or registered
trademarks of NICE Ltd. All other marks are trademarks of their respective owners. For a full list of NICE’s marks, please see: www.nice.com/nice-trademarks.
Forward-Looking Statements
This press release contains forward-looking
statements as that term is defined in the Private Securities Litigation Reform Act of 1995. Such forward-looking statements, including the statements by Mr.Cooper, are based on the current beliefs, expectations and assumptions of the management of
NICE Ltd. (the “Company”). In some cases, such forward-looking statements can be identified by terms such as “believe,” “expect,” “seek,” “may,” “will,” “intend,” “should,” “project,” “anticipate,” “plan,” “estimate,” or similar words.
Forward-looking statements are subject to a number of risks and uncertainties that could cause the actual results or performance of the Company to differ materially from those described herein, including but not limited to the impact of changes in
economic and business conditions; competition; successful execution of the Company’s growth strategy; success and growth of the Company’s cloud Software-as-a-Service business; changes in technology and market requirements; decline in demand for the
Company's products; inability to timely develop and introduce new technologies, products and applications; difficulties in making additional acquisitions or difficulties or delays in absorbing and integrating acquired operations, products, technologies and personnel; loss of market share; an inability to
maintain certain marketing and distribution arrangements; the Company’s dependency on third-party cloud computing platform providers, hosting facilities and service partners; cyber security attacks or other security breaches against the Company;
privacy concerns; changes in currency exchange rates and interest rates, the effects of additional tax liabilities resulting from our global operations, the effect of unexpected events or geo-political conditions, such as the impact of conflicts in
the Middle East that may disrupt our business and the global economy; the effect of newly enacted or modified laws, regulation or standards on the Company and our products and various other factors and uncertainties discussed in our filings with
the U.S. Securities and Exchange Commission (the “SEC”). For a more detailed description of the risk factors and uncertainties affecting the company, refer to the Company's reports filed from time to time with the SEC, including the Company’s
Annual Report on Form 20-F. The forward-looking statements contained in this press release are made as of the date of this press release, and the Company undertakes no obligation to update or revise them, except as required by law.
Exhibit 99.2
NICE CXone AI-Driven Workforce Engagement Management
Receives TMC’s Future of Work Agent Experience Award
Infused with AI capabilities, NICE’s CXone WEM is recognized for its focus on the agent
experience across digital and voice channels and its commitment to CX innovation
Hoboken, N.J., April 03, 2024 – NICE (Nasdaq: NICE) announced that TMC, a
global, integrated media company, has named NICE CXone Workforce Engagement Management (WEM) as a recipient of the 2023 Future of Work Agent Experience Award. TMC’s
first Annual Future of Work Agent Experience Award recognizes and honors companies’ commitment to excellence across all elements of the agent experience, from technology to work-life balance. According to TMC, winning this award for providing a
world-class agent experience highlights the unbreakable connection between agent experience and customer experience. The winners recognize that to deliver exceptional customer service, companies must also create exceptional agent experiences.
NICE CXone’s workforce engagement management application is the only cloud platform with a complete and advanced set of WEM applications
infused with AI capabilities. Addressing the challenges of flexible work environments and, complex customer journeys, NICE’s workforce engagement management solutions place powerful, flexible tools directly in the hands of contact agents.
"The work of contact center agents has become more complex. The NICE
CXone Workforce Engagement Management solution provides AI-driven insights, automation, and analysis which augments agent performance and creates enhanced customer experiences," said Barry Cooper, President, CX Division, NICE. "Providing unique ways to address these issues,
NICE supports agents as they face growing customer demands. Our innovative use of AI purpose-built for CX in solutions such as Enlighten Copilot promotes efficient work with fewer repetitive tasks and faster access to knowledge for contact center
employees."
“I am honored to recognize NICE with a Future of Work Agent Experience Award for its commitment to enhancing the agent experience
by delivering AI-infused, automated solutions that simplify the complicated tasks that agents face in their demanding roles,” said Rich Tehrani, CEO, TMC. “In the opinion of our judges and editorial team, NICE
CXone has proven to be among the best solutions across the diverse range of FoW offerings.”
To learn how organizations are delivering exceptional CX by
improving agent behaviors, please visit our website for videos, demos, and expert articles: please click here for more information and click here for a demo.
About TMC
For more than 20 years, TMC has been honoring technology companies with awards in various categories. These awards are regarded as
some of the most prestigious and respected honors in the communications and technology sector worldwide. Winners represent prominent players in the market who consistently demonstrate the advancement of technologies. Each recipient is a verifiable
leader in the marketplace.
About NICE
With NICE (Nasdaq: NICE), it’s never been easier for organizations of all sizes around the globe to create extraordinary customer
experiences while meeting key business metrics. Featuring the world’s #1 cloud native customer experience platform, CXone, NICE is a worldwide leader in AI-powered self-service and agent-assisted CX software for the contact center – and beyond. Over
25,000 organizations in more than 150 countries, including over 85 of the Fortune 100 companies, partner with NICE to transform - and elevate - every customer interaction. www.nice.com
Corporate Media Contact
Cindy Morgan-Olson, +1 646 408 5896, media@nice.com, ET
Investors
Marty Cohen, +1 551 256 5354, ir@nice.com, ET
Omri Arens, +972 3 763 0127, ir@nice.com,
CET
Trademark Note: NICE and the NICE logo are trademarks or registered
trademarks of NICE Ltd. All other marks are trademarks of their respective owners. For a full list of NICE’s marks, please see: www.nice.com/nice-trademarks.
Forward-Looking Statements
This press release contains forward-looking
statements as that term is defined in the Private Securities Litigation Reform Act of 1995. Such forward-looking statements, including the statements by Mr. Cooper, are based on the current beliefs, expectations and assumptions of the management of
NICE Ltd. (the “Company”). In some cases, such forward-looking statements can be identified by terms such as “believe,” “expect,” “seek,” “may,” “will,” “intend,” “should,” “project,” “anticipate,” “plan,” “estimate,” or similar words.
Forward-looking statements are subject to a number of risks and uncertainties that could cause the actual results or performance of the Company to differ materially from those described herein, including but not limited to the impact of changes in
economic and business conditions; competition; successful execution of the Company’s growth strategy; success and growth of the Company’s cloud Software-as-a-Service business; changes in technology and market requirements; decline in demand for the
Company's products; inability to timely develop and introduce new technologies, products and applications; difficulties in making additional acquisitions or difficulties or delays in absorbing and integrating acquired operations, products, technologies and personnel; loss of market share; an inability to maintain certain marketing and distribution arrangements; the
Company’s dependency on third-party cloud computing platform providers, hosting facilities and service partners; cyber security attacks or other security breaches against the Company; privacy concerns; changes in currency exchange rates and
interest rates, the effects of additional tax liabilities resulting from our global operations, the effect of unexpected events or geo-political conditions, such as the impact of conflicts in the Middle East that may disrupt our business and the
global economy; the effect of newly enacted or modified laws, regulation or standards on the Company and our products and various other factors and uncertainties discussed in our filings with the U.S. Securities and Exchange Commission (the
“SEC”). For a more detailed description of the risk factors and uncertainties affecting the company, refer to the Company's reports filed from time to time with the SEC, including the Company’s Annual Report on Form 20-F. The forward-looking
statements contained in this press release are made as of the date of this press release, and the Company undertakes no obligation to update or revise them, except as required by law.
Exhibit 99.3
NICE Actimize Honored for
Best Transaction Monitoring Solution by Regulation
Asia’s 2023 Excellence
Awards
The awards judging panel credited NICE Actimize for the sophistication of its
transaction monitoring, including
data analytics, AI and machine learning capabilities
Hoboken, N.J., April 4, 2024 – NICE Actimize, a NICE (Nasdaq: NICE) business, was
recently recognized by the “Regulation Asia Awards for Excellence 2023” with its award for the “Best Solution -
Transaction Monitoring” in its “Best Solutions – Financial Crime” category. The transaction monitoring award recognizes a comprehensive and
innovative solution that effectively helps financial institutions detect and prevent financial crime through advanced transaction monitoring capabilities, while also leveraging data analytics and/or machine learning to minimize false positive
rates.
According to Regulation Asia’s judging
panel, NICE Actimize was recognized for its comprehensive suite of AML solutions, which features its flagship transaction monitoring solution, Suspicious Activity Monitoring (SAM), along with a robust portfolio of additional capabilities for screening, reporting, customer due diligence, and other components. The transaction monitoring solution offers more than 70 AML scenarios and
over 250 engineered models to choose from for deployment in a financial institution’s AML program.
The judging panel also credited NICE Actimize for the sophistication of its transaction monitoring capabilities, including its
ability to leverage advanced technologies including data analytics and AI/machine learning. “The solution’s entity resolution, advanced segmentation, predictive analytics-driven alert triage, and iterative auto-tuning capabilities, along with its
configurable alert prioritization process, ultimately serve to reduce false positives and improve detection efficiency,” said one judge on the awards panel.
“With its multidimensional, entity-centric approach, NICE Actimize accelerates transaction monitoring effectiveness. This approach not only enhances a financial institutions’ ability to catch suspicious activity early, but also ensures comprehensive protection against
evolving financial crime threats,” said Craig
Costigan, CEO, NICE Actimize. “We continue in our commitment to the Asia Pacific region and thank Regulation Asia’s expert panel of judges for recognizing
our innovative transaction monitoring solutions.”
This award marks NICE Actimize’s fifth consecutive win in the competition, including awards for anti-money
laundering and surveillance solutions.
For further information on NICE Actimize’s Anti-Money Laundering
Solutions, please click here.
About the Regulation Asia Awards
for Excellence 2023
The Regulation Asia Awards for Excellence recognises financial institutions, technology companies, legal and consulting firms, exchanges
and other players that help ensure the highest regulatory compliance standards are upheld in the financial industry. Each year, senior industry practitioners serve on a judging panel to help assess and score each submission to determine the winning entrants.
About Regulation Asia
Regulation Asia is the leading source of actionable regulatory intelligence for Asia Pacific markets. With over 12,000 subscribers, including regulatory bodies, exchanges, banks, asset
managers and service providers, Regulation Asia plays a key role in shaping the regulatory agenda.
About NICE Actimize
NICE Actimize is the largest and broadest provider of financial crime, risk and compliance solutions for regional and global
financial institutions, as well as government regulators. Consistently ranked as number one in the space, NICE Actimize experts apply innovative technology to protect institutions and safeguard consumers’ and investors’ assets by identifying
financial crime, preventing fraud and providing regulatory compliance. The company provides real-time, cross-channel fraud prevention, anti-money laundering detection, and trading surveillance solutions that address such concerns as payment fraud,
cybercrime, sanctions monitoring, market abuse, customer due diligence and insider trading. Find us at www.niceactimize.com, @NICE_Actimize or Nasdaq: NICE.
About NICE
With NICE (Nasdaq: NICE), it’s never been easier for organizations of all sizes around the globe to create extraordinary customer
experiences while meeting key business metrics. Featuring the world’s #1 cloud native customer experience platform, CXone, NICE is a worldwide leader in AI-powered self-service and agent-assisted CX software for the contact center – and beyond. Over
25,000 organizations in more than 150 countries, including over 85 of the Fortune 100 companies, partner with NICE to transform - and elevate - every customer interaction. www.nice.com
Corporate Media Contact:
Cindy Morgan-Olson, +1 646 408 5896, media@niceactimize.com, ET
Investors:
Marty Cohen, +1 551 256 5354, ir@nice.com, ET
Omri Arens, +972 3 763 0127, ir@nice.com, CET
Trademark Note: NICE and the NICE logo are trademarks or registered trademarks of NICE Ltd. All other marks are
trademarks of their respective owners. For a full list of NICE’s marks, please see: www.nice.com/nice-trademarks.
Forward-Looking Statements
This press release contains
forward-looking statements as that term is defined in the Private Securities Litigation Reform Act of 1995. Such forward-looking statements, including the statements by Mr. Costigan, are based on the current beliefs, expectations and assumptions of
the management of NICE Ltd. (the “Company”). In some cases, such forward-looking statements can be identified by terms such as “believe,” “expect,” “seek,” “may,” “will,” “intend,” “should,” “project,” “anticipate,” “plan,” “estimate,” or similar
words. Forward-looking statements are subject to a number of risks and uncertainties that could cause the actual results or performance of the Company to differ materially from those described herein, including but not limited to the impact of
changes in economic and business conditions; competition; successful execution of the Company’s growth strategy; success and growth of the Company’s cloud Software-as-a-Service business; changes in technology and market requirements; decline in
demand for the Company's products; inability to timely develop and introduce new technologies, products and applications; difficulties in making additional acquisitions or difficulties or delays in absorbing and integrating acquired operations, products, technologies and personnel; loss
of market share; an inability to maintain certain marketing and distribution arrangements; the Company’s dependency on third-party cloud computing platform providers, hosting facilities and service partners; cyber security attacks or other security
breaches against the Company; privacy concerns; changes in currency exchange rates and interest rates, the effects of additional tax liabilities resulting from our global operations, the effect of unexpected events or geo-political conditions, such
as the impact of conflicts in the Middle East that may disrupt our business and the global economy; the effect of newly enacted or modified laws, regulation or standards on the Company and our products and various other factors and uncertainties
discussed in our filings with the U.S. Securities and Exchange Commission (the “SEC”). For a more detailed description of the risk factors and uncertainties affecting the company, refer to the Company's reports filed from time to time with the SEC,
including the Company’s Annual Report on Form 20-F. The forward-looking statements contained in this press release are made as of the date of this press release, and the Company undertakes no obligation to update or revise them, except as required
by law.
Exhibit 99.4
NICE Actimize Announces New Integrated Fraud Management Platform Delivering
Pervasive
AI Across Fraud Prevention
The new release leverages
advancements in AI capabilities with collective intelligence to
introduce unprecedented fraud detection accuracy, agility and efficiency
Hoboken, N.J., April 9, 2024 – NICE Actimize, a NICE business (Nasdaq: NICE), today announced the availability of IFM 11 (Integrated Fraud Management), a new release of its market leading, AI-driven fraud management and detection platform. The new release leverages recent advancements in artificial
intelligence together with NICE Actimize’s unique collective intelligence capabilities to introduce unprecedented fraud detection accuracy, agility and efficiency to protect financial services firms and their customers from the next generation of
AI-driven fraud and scams.
This enhanced version is the first solution to deliver AI pervasively across all fraud prevention processes from detection
and strategy to investigations and operations as well as intelligent data orchestration.
With this new platform, organizations will also benefit by preventing more scams and stopping money mules with their existing data by building deeper and richer entity risk profiles and augmenting network analytics
and Generative AI capabilities in fraud detection, fraud strategy, alert triage, investigations and claims management.
NICE Actimize’s collective intelligence further fortifies firms with day one protection using AI models trained on industry fraud
data. The release also allows financial institutions to stay ahead of new fraud threats with its’ advanced connected analytics capability, harnessing industry learnings and recent risk signals to prevent these threats.
"Financial institutions are facing a surge in fraud attacks, as criminals continue deploying AI to conduct scams,” said Craig Costigan, CEO, NICE Actimize. "NICE Actimize is currently the only solution provider with a complete end-to-end fraud management platform offering fraud prevention and detection, strategy, and operations all
leveraging powerful AI capabilities purpose-built to tackle the evolving, faster-paced digital fraud landscape."
NICE Actimize's innovative new IFM release also includes the following capabilities:
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Intelligent Orchestration Engine to connect and invoke 3rd party and homegrown systems and data sources as part of the real-time fraud prevention and step-up processes via an
intuitive self-service orchestration engine reducing integration time and cost.
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Customer Vulnerability Insights to proactively identify customers that are likely to be a target of scams for better scams prevention and investigation.
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Network Analytics to provide detection strategies and analytics features, coupled with network exploration in investigations, which identify hidden relationships to uncover risky entities and fraud rings.
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Generative AI to reduce manual and labor-intensive investigation and claims management tasks transforming operations teams from information gathers to risk practitioners and expediting SAR filings.
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For additional information on NICE Actimize’s Enterprise Fraud
Management, please click here.
About NICE Actimize
NICE Actimize is the largest and broadest provider of financial crime, risk and compliance solutions for regional and global
financial institutions, as well as government regulators. Consistently ranked as number one in the space, NICE Actimize experts apply innovative technology to protect institutions and safeguard consumers and investors assets by identifying
financial crime, preventing fraud and providing regulatory compliance. The company provides real-time, cross-channel fraud prevention, anti-money laundering detection, and trading surveillance solutions that address such concerns as payment fraud,
cybercrime, sanctions monitoring, market abuse, customer due diligence and insider trading. Find us at www.niceactimize.com, @NICE_Actimize or Nasdaq: NICE.
About NICE
NICE (Nasdaq: NICE) is the world’s leading provider of both cloud and on-premises enterprise software solutions that empower
organizations to make smarter decisions based on advanced analytics of structured and unstructured data. NICE helps organizations of all sizes deliver better customer service, ensure compliance, combat fraud and safeguard citizens. Over 25,000
organizations in more than 150 countries, including over 85 of the Fortune 100 companies, are using NICE solutions. www.nice.com.
Corporate Media Contact:
Cindy Morgan-Olson, +1-646-408-5896, media@nice.com
Investors:
Marty Cohen, +1 551 256 5354, ir@nice.com, ET
Omri Arens, +972 3 763 0127, ir@nice.com, CET
Trademark Note: NICE and the NICE logo are trademarks or registered trademarks of NICE Ltd. All other marks are
trademarks of their respective owners. For a full list of NICE’s marks, please see: www.nice.com/nice-trademarks.
Forward-Looking Statements
This press release contains forward-looking
statements as that term is defined in the Private Securities Litigation Reform Act of 1995. Such forward-looking statements, including the statements by Mr. Costigan, are based on the current beliefs, expectations and assumptions of the management
of NICE Ltd. (the “Company”). In some cases, such forward-looking statements can be identified by terms such as “believe,” “expect,” “seek,” “may,” “will,” “intend,” “should,” “project,” “anticipate,” “plan,” “estimate,” or similar words.
Forward-looking statements are subject to a number of risks and uncertainties that could cause the actual results or performance of the Company to differ materially from those described herein, including but not limited to the impact of changes in
economic and business conditions; competition; successful execution of the Company’s growth strategy; success and growth of the Company’s cloud Software-as-a-Service business; changes in technology and market requirements; decline in demand for the
Company's products; inability to timely develop and introduce new technologies, products and applications; difficulties in making additional acquisitions or difficulties or delays in absorbing and integrating acquired operations, products, technologies and personnel; loss of market share; an inability to
maintain certain marketing and distribution arrangements; the Company’s dependency on third-party cloud computing platform providers, hosting facilities and service partners; cyber security attacks or other security breaches against the Company;
privacy concerns; changes in currency exchange rates and interest rates, the effects of additional tax liabilities resulting from our global operations, the effect of unexpected events or geo-political conditions, such as the impact of conflicts in
the Middle East that may disrupt our business and the global economy; the effect of newly enacted or modified laws, regulation or standards on the Company and our products and various other factors and uncertainties discussed in our filings with
the U.S. Securities and Exchange Commission (the “SEC”). For a more detailed description of the risk factors and uncertainties affecting the company, refer to the Company's reports filed from time to time with the SEC, including the Company’s
Annual Report on Form 20-F. The forward-looking statements contained in this press release are made as of the date of this press release, and the Company undertakes no obligation to update or revise them, except as required by law.
Exhibit
99.5
NICE Actimize Wins 2024 FinTech Breakthrough Award for
“Best AML Solution” Highlighting AI-Focused Offerings
NICE Actimize’s AML solutions make use of best-in-class AI, data intelligence, graph analytics,
anomaly detection, collective intelligence and a unified cloud platform
Hoboken, N.J.,– April 17, 2024- NICE Actimize, a NICE (Nasdaq: NICE) business today announced that its entity-centric Anti-Money Laundering (AML) solutions have been selected as the winner of the “Best Anti-Money Laundering Solution ” award in the 8th
annual FinTech Breakthrough Awards program conducted by FinTech Breakthrough, an independent market intelligence organization that recognizes the top companies, technologies and products in the
global FinTech market today.
FinTech Breakthrough highlighted NICE Actimize’s family of AML solutions, including Suspicious Activity Monitoring (SAM10),
Sanctions and Risk Screening (WL-X), Suspicious Transaction Activity Reporting (STAR), Customer Due Diligence (CDD-X), Currency Transaction Reporting (CTR), Customer Trust Profiles and Scores (X-Sight Entity Risk), Cryptocurrency Intelligence and
Entity Resolution.
Noted FinTech Breakthrough judges, “This suite of technologies makes use of best-in-class AI, data intelligence, graph analytics,
anomaly detection, collective intelligence and a unified cloud platform.”
“As we continue to modernize transaction monitoring components with key advancements in both AI and generative AI for AML, our
customers will look to optimize efficacy and accuracy while achieving full compliance coverage and auditability,” said Craig Costigan, CEO, NICE Actimize. “As this award suggests, NICE Actimize is a
breakthrough solutions provider in terms of the breadth and depth of functionality of its anti-money laundering solutions portfolio.”
“Key for agility, scalability and data insights, financial institutions across the globe have increased the use of external
information and data integration in their AML/CFT systems, supported by more advanced technology, to identify high-risk relationships, suspicious transactions and networks,” said Steve Johansson, Managing Director,
FinTech Breakthrough. “NICE Actimize’s breadth and depth of functionality of its AML solutions, including its Suspicious Activity Monitoring (SAM) transaction monitoring solution, helps financial institutions accomplish these steps and
address the significant challenges facing global financial institutions today.”
The FinTech Breakthrough team also noted that, “NICE Actimize’s AML suite also supports all currencies, with daily exchange rates
loaded into the solution, and can support any language character set that the client’s database supports, including language direction (RTL/LTR). Customers can opt to translate UI displays during the implementation process to ensure local personnel
use the preferred language in that region.”
The FinTech Breakthrough Awards is the premier awards program founded to recognize the FinTech innovators, leaders and visionaries
from around the world in a range of categories, including Digital Banking, Personal Finance, Lending, Payments, Investments, RegTech, InsurTech and many more.
For additional information:
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• |
For more on NICE Actimize’s anti-money laundering solutions, please click here.
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About FinTech Breakthrough
Part of Tech Breakthrough, a leading market intelligence and recognition platform for technology innovation and
leadership, the FinTech Breakthrough Awards program is devoted to honoring excellence in Financial Technologies and Services companies and products. The FinTech Breakthrough Awards provide public recognition for the achievements of FinTech
companies and products in categories including Payments, Personal Finance, Wealth Management, Fraud Protection, Banking, Lending, RegTech, InsurTech and more. For more information visit FinTechBreakthrough.com.
About NICE Actimize
NICE Actimize is the largest and broadest provider of financial crime, risk and compliance solutions for regional and global
financial institutions, as well as government regulators. Consistently ranked as number one in the space, NICE Actimize experts apply innovative technology to protect institutions and safeguard consumers’ and investors’ assets by identifying
financial crime, preventing fraud and providing regulatory compliance. The company provides real-time, cross-channel fraud prevention, anti-money laundering detection, and trading surveillance solutions that address such concerns as payment fraud,
cybercrime, sanctions monitoring, market abuse, customer due diligence and insider trading. Find us at www.niceactimize.com, @NICE_Actimize or Nasdaq: NICE.
About NICE
With NICE (Nasdaq: NICE), it’s never been easier for organizations of all sizes around the globe to create extraordinary customer
experiences while meeting key business metrics. Featuring the world’s #1 cloud native customer experience platform, CXone, NICE is a worldwide leader in AI-powered self-service and agent-assisted CX software for the contact center – and beyond. Over
25,000 organizations in more than 150 countries, including over 85 of the Fortune 100 companies, partner with NICE to transform - and elevate - every customer interaction. www.nice.com
Corporate Media Contact:
Cindy Morgan-Olson, +1 646 408 5896, media@niceactimize.com ET
Investors
Marty Cohen, +1 551 256 5354, ir@nice.com, ET
Omri Arens, +972 3 763 0127, ir@nice.com,
CET
Trademark Note: NICE and the NICE logo are trademarks or registered
trademarks of NICE Ltd. All other marks are trademarks of their respective owners. For a full list of NICE’s marks, please see: www.nice.com/nice-trademarks.
Forward-Looking Statements
This press release contains forward-looking
statements as that term is defined in the Private Securities Litigation Reform Act of 1995. Such forward-looking statements, including the statements by Mr. Costigan, are based on the current beliefs, expectations and assumptions of the management
of NICE Ltd. (the “Company”). In some cases, such forward-looking statements can be identified by terms such as “believe,” “expect,” “seek,” “may,” “will,” “intend,” “should,” “project,” “anticipate,” “plan,” “estimate,” or similar words.
Forward-looking statements are subject to a number of risks and uncertainties that could cause the actual results or performance of the Company to differ materially from those described herein, including but not limited to the impact of changes in
economic and business conditions; competition; successful execution of the Company’s growth strategy; success and growth of the Company’s cloud Software-as-a-Service business; changes in technology and market requirements; decline in demand for the
Company's products; inability to timely develop and introduce new technologies, products and applications; difficulties in making additional acquisitions or difficulties or delays in absorbing and integrating acquired operations, products, technologies and personnel; loss of market share; an inability to maintain certain marketing and distribution arrangements; the
Company’s dependency on third-party cloud computing platform providers, hosting facilities and service partners; cyber security attacks or other security breaches against the Company; privacy concerns; changes in currency exchange rates and
interest rates, the effects of additional tax liabilities resulting from our global operations, the effect of unexpected events or geo-political conditions, such as the impact of conflicts in the Middle East that may disrupt our business and the
global economy; the effect of newly enacted or modified laws, regulation or standards on the Company and our products and various other factors and uncertainties discussed in our filings with the U.S. Securities and Exchange Commission (the
“SEC”). For a more detailed description of the risk factors and uncertainties affecting the company, refer to the Company's reports filed from time to time with the SEC, including the Company’s Annual Report on Form 20-F. The forward-looking
statements contained in this press release are made as of the date of this press release, and the Company undertakes no obligation to update or revise them, except as required by law.
Exhibit 99.6
NICE Actimize Positioned as a Leading Luminary in Financial Crime Technology in
Celent’s 2024 Watchlist Screening Report
NICE Actimize was also given the 2024 XCelent award for “Breadth of Functionality,”
noting strengths including entity resolution and network analysis screening
Hoboken, N.J., April 18, 2024– NICE Actimize, a NICE (NASDAQ: NICE) business, has been recognized with multiple honors by Celent, a division of Oliver
Wyman, Inc., in its recently released report, “Financial Crime Compliance Technology: Watchlist Screening Edition—2024 XCelent Awards, Powered by VendorMatch.” Named a Luminary in the report’s Technology Capabilities matrix, NICE Actimize was also
the recipient of the report’s XCelent award for “Breadth of Functionality.” To download a complimentary excerpt of this report, please click here.
The Celent report noted, “NICE Actimize’s watchlist screening system is a multipurpose solution for supporting payments screening as well as customer screening for KYC, due diligence, or customer review. The customer base is dominated by banks, as well as sell side and buy side firms, insurers, e-commerce, and gaming. Actimize is also
seeing growth in cloud-based deployments of the solution.”
NICE Actimize’s strengths and differentiators for its Watchlist Screening solution include “entity resolution
and network analysis screening,” its ability to work “with NICE Actimize’s case management system,” and its “support for ISO 20022 messages,” the Celent report outlined. The report also noted that “the solution uses predictive analytics to support
automated alert management.”
"The digital financial services revolution is bringing new watchlist screening use cases to the fore. As a
result, financial institutions are increasingly applying new or updated technologies to enhance screening capabilities,” said Neil Katkov, PhD, Risk Director and author of the Celent report. "Our research
showed that clients rated NICE Actimize strongly overall. For functionality, customer respondents appreciated the screening of adverse media and other unstructured data sources.”
“Financial institutions of all sizes continue to feel the pressure of the expansive sanctions programs
implemented globally across jurisdictions. NICE Actimize’s screening solution, WL-X, accurately identifies screening risk, utilizing global data sources while supporting regulatory compliance,” said Craig Costigan,
CEO, NICE Actimize. "Through continuous innovation and by delivering advances in AI and machine learning, our solutions help our customers better detect, mitigate and report financial crime.”
Celent defines its Luminary designation as excelling in solution capabilities and generally having a leading
market presence. The XCelent Breadth of Functionality award is given to the top performer based on Celent’s detailed RFI, a demo of the solution, and customer feedback. Celent profiled 22 incumbent and new entrant providers of transaction and
customer screening solutions with 14 of these vendors evaluated in the report’s final ABC Vendor View and eligible for XCelent Awards.
To learn more about NICE Actimize’s WatchList screening solutions please access further details here.
About NICE Actimize
NICE Actimize is the largest and broadest provider of financial crime, risk and compliance solutions for
regional and global financial institutions, as well as government regulators. Consistently ranked as number one in the space, NICE Actimize experts apply innovative technology to protect institutions and safeguard consumers’ and investors’ assets by
identifying financial crime, preventing fraud and providing regulatory compliance. The company provides real-time, cross-channel fraud prevention, anti-money laundering detection, and trading surveillance solutions that address such concerns as
payment fraud, cybercrime, sanctions monitoring, market abuse, customer due diligence and insider trading. Find us at www.niceactimize.com, @NICE_Actimize or Nasdaq: NICE.
About NICE
With NICE (Nasdaq: NICE), it’s never been easier for organizations of all sizes around the globe
to create extraordinary customer experiences while meeting key business metrics. Featuring the world’s #1 cloud native customer experience platform, CXone, NICE is a worldwide leader in AI-powered self-service and agent-assisted CX software for the
contact center – and beyond. Over 25,000 organizations in more than 150 countries, including over 85 of the Fortune 100 companies, partner with NICE to transform - and elevate - every customer interaction. www.nice.com
Corporate Media Contact:
Cindy Morgan-Olson, +1 646 408 5896, media@nice.com, ET
Investors
Marty Cohen, +1 551 256 5354, ir@nice.com, ET
Omri Arens, +972 3 763 0127, ir@nice.com,
CET
Trademark Note: NICE and the NICE logo are trademarks or registered
trademarks of NICE Ltd. All other marks are trademarks of their respective owners. For a full list of NICE’s marks, please see: www.nice.com/nice-trademarks.
Forward-Looking Statements
This press release contains forward-looking statements as that term is defined in the Private Securities Litigation Reform Act of
1995. Such forward-looking statements, including the statements by Mr. Costigan, are based on the current beliefs, expectations and assumptions of the management of NICE Ltd. (the “Company”). In some cases, such forward-looking statements can be
identified by terms such as “believe,” “expect,” “seek,” “may,” “will,” “intend,” “should,” “project,” “anticipate,” “plan,” “estimate,” or similar words. Forward-looking statements are subject to a number of risks and uncertainties that could cause
the actual results or performance of the Company to differ materially from those described herein, including but not limited to the impact of changes in economic and business conditions; competition; successful execution of the Company’s growth
strategy; success and growth of the Company’s cloud Software-as-a-Service business; changes in technology and market requirements; decline in demand for the Company's products; inability to timely develop and introduce new technologies, products and
applications; difficulties in making additional acquisitions or difficulties or delays in absorbing and integrating acquired operations, products, technologies and personnel; loss of market share; an inability to maintain certain marketing and
distribution arrangements; the Company’s dependency on third-party cloud computing platform providers, hosting facilities and service partners; cyber security attacks or other security breaches against the Company; privacy concerns; changes in
currency exchange rates and interest rates, the effects of additional tax liabilities resulting from our global operations, the effect of unexpected events or geo-political conditions, such as the impact of conflicts in the Middle East that may
disrupt our business and the global economy; the effect of newly enacted or modified laws, regulation or standards on the Company and our products and various other factors and uncertainties discussed in our filings with the U.S. Securities and
Exchange Commission (the “SEC”). For a more detailed description of the risk factors and uncertainties affecting the company, refer to the Company's reports filed from time to time with the SEC, including the Company’s Annual Report on Form 20-F. The
forward-looking statements contained in this press release are made as of the date of this press release, and the Company undertakes no obligation to update or revise them, except as required by law.
Exhibit 99.7
NICE Actimize Positioned #1 in the Inaugural 2024 Chartis
Financial Crime and Compliance50 Report
NICE Actimize was also honored with a core technology award for case
management and a solution award for its AML/TM capabilities
Hoboken, NJ – April 30, 2024 – NICE Actimize, a NICE (NASDAQ: NICE) business, has been positioned as #1 in the inaugural Chartis Research Financial Crime and Compliance50 Report (FCC 50). Chartis Research, part of Infopro Digital, is a leading provider of research and analysis on the global market for risk technology. NICE Actimize also received a
category award for its solution expertise in Anti-Money Laundering (AML)/Transaction Monitoring (TM); a core technology award for its offering in Case Management; and a market-specific capabilities award for Global Banking.
The Chartis Research FCC 50 report is an in-depth analysis of vendors excelling in the realm of financial crime prevention and
compliance. It assesses their effectiveness in innovation, market responsiveness, and comprehensive solution offerings. Chartis analysts explain, “This report is crucial in understanding how these top vendors are setting new standards and leading the
charge against financial crime in an ever-evolving regulatory landscape.”
“NICE Actimize’s top position and multiple award wins in Chartis’ inaugural FCC 50 reflects its focus on tackling the challenges in
this market and ongoing commitment to innovation,” said Nick Vitchev, Research Director at Chartis. “Its highly developed partnership ecosystem and ability to deliver packaged solutions to the mid-tier and
non-banking markets were also key factors in its success.”
“NICE Actimize has a thorough understanding of the threats and pain points experienced by
financial institutions,” said Craig Costigan, CEO, NICE Actimize. “We translate this knowledge into innovative financial crime solutions, meeting the market’s
challenges head-on with the impressive depth and breadth of our portfolio of solutions. This is evident in the launch of our new solutions and AI capabilities, including Network Analytics, Entity Risk and Generative AI. Thank you to Chartis for
recognizing this commitment.”
Winning Solutions: AML and Case Management
NICE Actimize’s entity-centric AML solutions,
winning the Chartis Research FCC 50 ALM/TM solution award, are infused with AI and machine learning capabilities, optimizing efficacy and accuracy and providing full anti-money laundering compliance coverage and auditability. The solutions’
multi-tiered approach catches suspicious activity early and provides comprehensive protection against evolving financial crime threats.
Winning a core technology award, NICE Actimize’s ActOne case management accelerates investigations by blending
generative AI technology with human oversight, enhancing accuracy and consistency. ActOne enterprise risk case manager is trusted by the world’s leading financial services organizations and is used by over 300,000 analysts and investigators daily.
NICE Actimize was recently positioned number fifteen in Chartis’ comprehensive list of Top 100 global risk and
compliance technology vendors in the 2024 Chartis RiskTech100 report and has been positioned as a leader in numerous Chartis RiskTech Quadrant reports including Watchlist Screening, FRAML, AML, KYC, communications monitoring and other financial crime
solution categories.
For further information on NICE Actimize
financial crime solutions including white papers and e-books, please visit its web site here.
About Chartis
Chartis Research is the leading provider of research and analysis on the global market for risk technology. It
is part of Infopro Digital, which owns market-leading brands such as Risk and WatersTechnology. The goal of Chartis Research is to support enterprises as they drive business performance through improved risk management, corporate governance, and
compliance, and to help clients make informed technology and business decisions by providing in-depth analysis and actionable advice on all aspects of risk technology.
RiskTech Quadrant®, RiskTech100® and FinTech QuadrantTM are registered
trademarks of Infopro Digital Services Limited (http://www.chartis-research.com).
About NICE Actimize
NICE Actimize is the largest and broadest provider of financial crime, risk and compliance solutions for
regional and global financial institutions, as well as government regulators. Consistently ranked as number one in the space, NICE Actimize experts apply innovative technology to protect institutions and safeguard consumers and investors assets by
identifying financial crime, preventing fraud and providing regulatory compliance. The company provides real-time, cross-channel fraud prevention, anti-money laundering detection, and trading surveillance solutions that address such concerns as
payment fraud, cybercrime, sanctions monitoring, market abuse, customer due diligence and insider trading. Find us at www.niceactimize.com, @NICE_Actimize or Nasdaq: NICE.
About NICE
With NICE (Nasdaq: NICE), it’s never been easier for organizations of all sizes around the globe to create
extraordinary customer experiences while meeting key business metrics. Featuring the world’s #1 cloud native customer experience platform, CXone, NICE is a worldwide leader in AI-powered contact center software. Over 25,000 organizations in more than
150 countries, including over 85 of the Fortune 100 companies, partner with NICE to transform - and elevate - every customer interaction. www.nice.com.
Corporate Media Contact:
Cindy Morgan-Olson, +1 646 408 5896, media@nice.com, ET
Investors:
Marty Cohen, +1 551 256 5354, ir@nice.com, ET
Omri Arens, +972 3 763 0127, ir@nice.com, CET
Trademark Note: NICE and the NICE logo are
trademarks or registered trademarks of NICE Ltd. All other marks are trademarks of their respective owners. For a full list of NICE’s marks, please see: www.nice.com/nice-trademarks.
Forward-Looking Statements
This press release contains
forward-looking statements as that term is defined in the Private Securities Litigation Reform Act of 1995. Such forward-looking statements, including the statements by Mr. Rushworth, are based on the current beliefs, expectations and assumptions
of the management of NICE Ltd. (the “Company”). In some cases, such forward-looking statements can be identified by terms such as “believe,” “expect,” “seek,” “may,” “will,” “intend,” “should,” “project,” “anticipate,” “plan,” “estimate,” or
similar words. Forward-looking statements are subject to a number of risks and uncertainties that could cause the actual results or performance of the Company to differ materially from those described herein, including but not limited to the impact
of changes in economic and business conditions; competition; successful execution of the Company’s growth strategy; success and growth of the Company’s cloud Software-as-a-Service business; changes in technology and market requirements; decline in
demand for the Company's products; inability to timely develop and introduce new technologies, products and applications; difficulties in making additional acquisitions or difficulties or delays in absorbing and integrating acquired operations, products, technologies and personnel; loss of market share; an inability to maintain certain
marketing and distribution arrangements; the Company’s dependency on third-party cloud computing platform providers, hosting facilities and service partners; cyber security attacks or other security breaches against the Company; privacy concerns;
changes in currency exchange rates and interest rates, the effects of additional tax liabilities resulting from our global operations, the effect of unexpected events or geo-political conditions, such as the impact of conflicts in the Middle East
that may disrupt our business and the global economy; the effect of newly enacted or modified laws, regulation or standards on the Company and our products and various other factors and uncertainties discussed in our filings with the U.S. Securities and Exchange Commission (the “SEC”). For a more detailed description of the risk factors and uncertainties affecting the company, refer to the Company's reports
filed from time to time with the SEC, including the Company’s Annual Report on Form 20-F. The forward-looking statements contained in this press release are made as of the date of this press release, and the Company undertakes no obligation to
update or revise them, except as required by law
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