New Relic Named an APM Leader by GigaOm
October 20 2023 - 11:00AM
Business Wire
New Relic is closest to the center of the 2023
GigaOm Radar for APM, representing the highest overall value to
customers and its leadership in innovation
New Relic (NYSE: NEWR), the all-in-one observability platform
for every engineer, announced it has been named a Leader in the
2023 GigaOm Radar for APM. The report positions New Relic closest
to the center of all four axes (Innovation, Maturity, Feature Play,
and Platform Play), outperforming direct competitors in the
observability space, and as the only vendor with outstanding focus
and execution across all Key Criteria and Evaluation Metrics. This
position represents the highest overall value to customers seeking
APM capabilities today and over the next 12-18 months. This
recognition reflects the company’s commitment to delivering on the
business value of observability, driving continuous innovation, and
meeting the needs of IT ops and DevOps professionals responsible
for the performance of today’s increasingly complex application
environments.
“We are devoted to giving engineers complete visibility across
the entire software stack and software lifecycle,” said New
Relic Chief Product Officer Manav Khurana. “With the New Relic
all-in-one observability platform, engineers are armed with data
they need to make the right decisions faster. GigaOm’s recognition
of our leading position in the industry reflects our accelerated
innovation and commitment to delivering greater value to our
customers.”
As IT grows in complexity and creates more challenges for
organizations, New Relic has accelerated its platform innovation to
deliver higher-performing software to meet their needs. Its
platform-first approach to observability with 30+ connected
capabilities provides an edge to understanding the critical
interdependencies across the tech stack without switching screens
or burdening users with correlating data across disparate tools.
Most notably, New Relic recognizes the transformative role of
generative AI in the observability industry and was the first
observability provider to enable customers to monitor their OpenAI
GPT application usage, and launched New Relic Grok, the first
generative AI assistant for observability. With these tools, New
Relic is democratizing access to observability and further
differentiating from competitive observability platforms by
allowing engineers to use robust AI capabilities that can eliminate
the need to manually sift through data to monitor application and
infrastructure performance. Other recent innovations include APM
360, a connected APM and infrastructure experience, vulnerability
management, and IAST.
"The APM module stands out with distributed tracing of
application interactions, examination of log data within the
context of the application under inspection, interactive service
maps that are easily navigated both down and up the stack, full
stack error tracking that allows examination down to the code
level, change tracking, and the management of service levels"
"New Relic presents a strong APM solution embedded within a
platform of other tools. Full stack analysis to the code level will
be appealing to developers, while other features of the platform
may be useful to IT operations in general,” wrote GigaOm
Principal Analyst Ron Williams.
New Relic receives the highest ranking for the following
areas:
- Cost and value: Consumption-based pricing allows
predictability of costs and control over data storage without
displacing existing tools.
- Ease of use and manageability: The New Relic UI is
continuously improving and consistent across modules, and the New
Relic Database (NRDB) houses logs, metrics, traces, events, and
structured and unstructured data through its single data
repository.
- Scalability: New Relic scales with enterprises,
integrates with all hyperscalers, allows toggling between different
clouds or services, and allows users to view performance metrics in
a single dashboard.
- AI/ML: Machine Learning (ML) algorithms allow advanced
prediction of potential issues and failures, and AutoML enables a
clear view of data and recommendations for noise reduction.
- OpenTelemetry: Allows engineers total control of their
telemetry data with open standards support for OpenTelemetry,
Prometheus, and Fluent through our New Relic Distribution of
OpenTelemetry initiative.
- Data analytics and reporting: New Relic Telemetry Data
Platform (TDP) unifies data in one place, removes data silos, and
enables visibility and insights across the stack.
To learn more:
- Complimentary copy of the report
- Blog Post
- 2023 GigaOm Radar for AIOps
- 2023 GigaOm Radar for Cloud Observability
- New Relic APM capabilities
- Generative AI at New Relic, New Relic Grok
About New Relic
As a leader in observability, New Relic empowers engineers with
a data-driven approach to planning, building, deploying, and
running great software. New Relic delivers the only unified data
platform that empowers engineers to get all telemetry—metrics,
events, logs, and traces—paired with powerful full stack analysis
tools to help engineers do their best work with data, not opinions.
Delivered through the industry’s first usage-based consumption
pricing that’s intuitive and predictable, New Relic gives engineers
more value for the money by helping improve planning cycle times,
change failure rates, release frequency, and mean time to
resolution. This helps the world’s leading brands including adidas
Runtastic, American Red Cross, Australia Post, Banco Inter, Chegg,
GoTo Group, Ryanair, Sainsbury’s, Signify Health, TopGolf, and
World Fuel Services (WFS) improve uptime, reliability, and
operational efficiency to deliver exceptional customer experiences
that fuel innovation and growth. www.newrelic.com.
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version on businesswire.com: https://www.businesswire.com/news/home/20231020314986/en/
Media Contact Kerry Baker New Relic, Inc. PR@newrelic.com
Investor Contact Ingo Friedrichowitz New Relic, Inc.
IR@newrelic.com
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